Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SIRXRSK001 Mapping and Delivery Guide
Identify and respond to security risks

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency SIRXRSK001 - Identify and respond to security risks
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes, skills and knowledge required to identify security risks related to customers, team members, merchandise and money, and take appropriate action, within scope of job role, to eliminate or minimise those risks. It applies to individuals at all levels working in frontline roles in a diverse range of industry sectors and business contexts.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must be demonstrated in a services industry environment. This can be:

an industry workplace

a simulated industry environment.

Assessment must ensure access to:

organisational policies and procedures relevant to security as listed in the Knowledge Evidence

customers and team members; these can be:

individuals in an industry workplace, or

individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment

assessment activities that allow the individual to work with commercial speed and timing.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.
Prerequisites/co-requisites
Competency Field Risk Management and Security
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify potential security risks.
  • Identify potential risks to merchandise, cash and non-cash, and take swift action to prevent escalation of security risk in line with organisational procedures.
  • Identify potential risks to safety of customers, self or team members, and take swift action to prevent escalation of security risk in line with organisational procedures.
  • Remain vigilant and alert to potential security risks, and follow organisational policies and procedures to minimise security risks.
  • Maintain security of merchandise, cash and non-cash according to organisational procedures.
       
Element: Respond to security breaches.
  • Identify security breaches and respond in line with organisational policies and procedures.
  • Recognise security breaches outside of scope responsibility and promptly refer to relevant personnel.
  • Prioritise personal safety when responding to security breaches.
       
Element: Report on security issues.
  • Report suspicious behaviour to relevant personnel.
  • Report faulty security equipment to relevant personnel.
  • Report on security breaches and ongoing security risks in line with organisational policies and procedures.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify potential security risks.

1.1.Identify potential risks to merchandise, cash and non-cash, and take swift action to prevent escalation of security risk in line with organisational procedures.

1.2.Identify potential risks to safety of customers, self or team members, and take swift action to prevent escalation of security risk in line with organisational procedures.

1.3.Remain vigilant and alert to potential security risks, and follow organisational policies and procedures to minimise security risks.

1.4.Maintain security of merchandise, cash and non-cash according to organisational procedures.

2. Respond to security breaches.

2.1.Identify security breaches and respond in line with organisational policies and procedures.

2.2.Recognise security breaches outside of scope responsibility and promptly refer to relevant personnel.

2.3.Prioritise personal safety when responding to security breaches.

3. Report on security issues.

3.1.Report suspicious behaviour to relevant personnel.

3.2.Report faulty security equipment to relevant personnel.

3.3.Report on security breaches and ongoing security risks in line with organisational policies and procedures.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

follow organisational policies and procedures to demonstrate the appropriate response, within scope of job role, to four of the following security issues:

faulty security equipment

suspicious customer behaviour

suspicious team member behaviour

breaches of cash handling security procedures

breaches of merchandise movement security procedures

theft of cash

theft of merchandise

armed robbery

individual posing threat to personal safety

identify potential security risks within the workplace and determine appropriate measures to eliminate the risk.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

organisational policies and procedures for:

use of security equipment

suspicious customer behaviour

suspicious team member behaviour

armed robbery

cash and non-cash security

merchandise security

theft

responding to security breaches

reporting security risks and breeches

surveillance of merchandise

personal security

common security risks within the retail workplace and techniques to:

identify risk

minimise risk

impacts of security breaches on individuals and organisation:

emotional distress

financial loss

commercial loss.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify potential security risks.

1.1.Identify potential risks to merchandise, cash and non-cash, and take swift action to prevent escalation of security risk in line with organisational procedures.

1.2.Identify potential risks to safety of customers, self or team members, and take swift action to prevent escalation of security risk in line with organisational procedures.

1.3.Remain vigilant and alert to potential security risks, and follow organisational policies and procedures to minimise security risks.

1.4.Maintain security of merchandise, cash and non-cash according to organisational procedures.

2. Respond to security breaches.

2.1.Identify security breaches and respond in line with organisational policies and procedures.

2.2.Recognise security breaches outside of scope responsibility and promptly refer to relevant personnel.

2.3.Prioritise personal safety when responding to security breaches.

3. Report on security issues.

3.1.Report suspicious behaviour to relevant personnel.

3.2.Report faulty security equipment to relevant personnel.

3.3.Report on security breaches and ongoing security risks in line with organisational policies and procedures.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify potential risks to merchandise, cash and non-cash, and take swift action to prevent escalation of security risk in line with organisational procedures. 
Identify potential risks to safety of customers, self or team members, and take swift action to prevent escalation of security risk in line with organisational procedures. 
Remain vigilant and alert to potential security risks, and follow organisational policies and procedures to minimise security risks. 
Maintain security of merchandise, cash and non-cash according to organisational procedures. 
Identify security breaches and respond in line with organisational policies and procedures. 
Recognise security breaches outside of scope responsibility and promptly refer to relevant personnel. 
Prioritise personal safety when responding to security breaches. 
Report suspicious behaviour to relevant personnel. 
Report faulty security equipment to relevant personnel. 
Report on security breaches and ongoing security risks in line with organisational policies and procedures. 

Forms

Assessment Cover Sheet

SIRXRSK001 - Identify and respond to security risks
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SIRXRSK001 - Identify and respond to security risks

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: