Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SITEEVT001 Mapping and Delivery Guide
Source and use information on the events industry

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency SITEEVT001 - Source and use information on the events industry
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes, skills and knowledge required to access and interpret current and emerging information on the events industry to enhance the quality of event coordination. This includes industry structure, technology, laws and ethical issues specifically relevant to event coordination. This unit is relevant to events that are diverse in nature and are coordinated in many industry contexts, including the tourism, hospitality, sport, cultural and community sectors.It applies to individuals working at different levels in event management companies, in event venues, or in organisations that organise their own events.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must be demonstrated in an operational events business or activity. This can be:

an industry workplace

a simulated industry environment.

Assessment must ensure access to:

communication technology and information programs used to source industry information

information on current events industry practice, products and services from:

accredited operators

associations and organisations

journals

seminars

colleagues

media

personal observations and experience

reference books

training courses

unions

the internet

information on codes of conduct, membership and benefits distributed by:

industry associations

accreditation operators

unions

plain English documents issued by government regulators that describe laws specifically relevant to the events industry.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors; and:

have worked in industry for at least three years where they have applied the skills and knowledge of this unit of competency.

Prerequisites/co-requisites
Competency Field Events
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Source and interpret relevant industry information.
  • Identify sources of information on the structure, products and services of the events industry.
  • Access specific information of relevance to the events industry to assist operational duties.
  • Use knowledge of the events industry, and its products and services to enhance quality of work performance.
       
Element: Source and use compliance information.
  • Obtain information on laws and regulations specifically relevant to events, and work compliantly.
  • Source information on industry quality assurance schemes and use to benefit own organisation.
  • Conduct day-to-day event activities according to ethical industry practices.
       
Element: Source and use information on events technology.
  • Source information on current and emerging technologies that impact on operational duties.
  • Use information on technology to suggest new and improved workplace practices.
  • Use current and emerging technology in day-to-day work activities.
       
Element: Update personal and organisational knowledge of the events industry.
  • Identify and use a range of opportunities to update knowledge of the events industry.
  • Monitor current issues and trends for the industry.
  • Share updated information with colleagues.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Source and interpret relevant industry information.

1.1.Identify sources of information on the structure, products and services of the events industry.

1.2.Access specific information of relevance to the events industry to assist operational duties.

1.3.Use knowledge of the events industry, and its products and services to enhance quality of work performance.

2. Source and use compliance information.

2.1.Obtain information on laws and regulations specifically relevant to events, and work compliantly.

2.2.Source information on industry quality assurance schemes and use to benefit own organisation.

2.3.Conduct day-to-day event activities according to ethical industry practices.

3. Source and use information on events technology.

3.1.Source information on current and emerging technologies that impact on operational duties.

3.2.Use information on technology to suggest new and improved workplace practices.

3.3.Use current and emerging technology in day-to-day work activities.

4. Update personal and organisational knowledge of the events industry.

4.1.Identify and use a range of opportunities to update knowledge of the events industry.

4.2.Monitor current issues and trends for the industry.

4.3.Share updated information with colleagues.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

source and document current and emerging industry information on the events industry using at least three information sources listed in the knowledge evidence

identify ways to integrate current events industry information into daily work activities to enhance the quality of work performance.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

sources of information on the events industry:

discussions with experienced industry personnel

industry accreditation operators

industry associations and organisations

industry journals, reference books and seminars

internet

libraries and media

networking with colleagues and suppliers

plain English documents, issued by government regulators, that describe laws relevant to the events industry

training courses

unions

event types and staging elements

event products and services

structure of the events industry:

key characteristics

main functions

features and services of businesses within the local and regional industry

business relationships

information of relevance to the events industry:

economic and social significance of the events industry:

community role in events

effect on local amenities and facilities

employment

role of and impacts on local communities

general nature of allied and cross-over industries:

tourism

hospitality

entertainment

culture

sport

career opportunities within the industry

current issues and trends for the industry

roles and general responsibilities for different jobs in the industry

basic aspects of the stages of event management, from concept development through to execution

basic aspects of Australian events industry quality assurance processes:

industry accreditation schemes

International Organization for Standardization (ISO) 20121 Event Sustainability Management Systems

codes of conduct or ethics

occupational licensing

reasons for participation

roles and responsibilities of individual staff members in quality assurance

basic aspects of managing environmental and social sustainability when operating events

roles and responsibilities for environmental and social sustainability in:

event organisations

event management companies

event venues and sites

basic aspects of state, territory, commonwealth and local government laws specifically relevant to the events industry, and actions that must be adhered to by organisations staging events:

environmental protection requirements for minimal impact operations, protection of natural and cultural integrity, and waste management

local community protection:

ownership

requirements for management

access

maintaining lifestyle of neighbouring residents

consumer protection for refunds, terms and conditions of quotations, and cancellation fees

basic aspects of equal employment opportunity (EEO) law:

rights of employees

responsibilities of employers to make merit-based employment decisions

current and emerging technology used by event organisations:

ebusiness

social media

ethical practices for:

confidentiality of customer information

declaration of commissions, fees and other charges

gifts and services provided free of charge

tips

overbooking

product recommendations

professional behaviour when participating in site inspections and industry events.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Source and interpret relevant industry information.

1.1.Identify sources of information on the structure, products and services of the events industry.

1.2.Access specific information of relevance to the events industry to assist operational duties.

1.3.Use knowledge of the events industry, and its products and services to enhance quality of work performance.

2. Source and use compliance information.

2.1.Obtain information on laws and regulations specifically relevant to events, and work compliantly.

2.2.Source information on industry quality assurance schemes and use to benefit own organisation.

2.3.Conduct day-to-day event activities according to ethical industry practices.

3. Source and use information on events technology.

3.1.Source information on current and emerging technologies that impact on operational duties.

3.2.Use information on technology to suggest new and improved workplace practices.

3.3.Use current and emerging technology in day-to-day work activities.

4. Update personal and organisational knowledge of the events industry.

4.1.Identify and use a range of opportunities to update knowledge of the events industry.

4.2.Monitor current issues and trends for the industry.

4.3.Share updated information with colleagues.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify sources of information on the structure, products and services of the events industry. 
Access specific information of relevance to the events industry to assist operational duties. 
Use knowledge of the events industry, and its products and services to enhance quality of work performance. 
Obtain information on laws and regulations specifically relevant to events, and work compliantly. 
Source information on industry quality assurance schemes and use to benefit own organisation. 
Conduct day-to-day event activities according to ethical industry practices. 
Source information on current and emerging technologies that impact on operational duties. 
Use information on technology to suggest new and improved workplace practices. 
Use current and emerging technology in day-to-day work activities. 
Identify and use a range of opportunities to update knowledge of the events industry. 
Monitor current issues and trends for the industry. 
Share updated information with colleagues. 

Forms

Assessment Cover Sheet

SITEEVT001 - Source and use information on the events industry
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

SITEEVT001 - Source and use information on the events industry

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: