Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SITHACS002B Mapping and Delivery Guide
Conduct night audit

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency SITHACS002B - Conduct night audit
Description This unit describes the performance outcomes, skills and knowledge required to check and reconcile daily financial transactions and records, and produce reports relating to a commercial accommodation establishment's trading and revenue.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Employability Skills The required outcomes described in this unit of competency contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit is packaged will assist in identifying employability skills requirements.
Learning Outcomes and Application This unit has application to all types of commercial hospitality venues where accommodation is provided. It applies to such venues as hotels, pubs, motels, caravan parks and hostels of any style, grade or size and to enterprises operating seasonal temporary accommodation.This function may be undertaken by front office reception personnel or night auditors during periods of minimal customer activity at the front desk. They would operate with some level of autonomy or under limited supervision and guidance from others. However, in many establishments the night audit function is completed on an ongoing basis throughout the day by computerised systems.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites This unit must be assessed after the following prerequisite unit:SITXFIN002A Maintain financial records.
Competency Field Accommodation Services
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Monitor financial transactions.
  • Check that transactions have been carried out according to enterprise procedures.
  • Check that balances prepared by others are accurate and have been prepared according to enterprise procedures.
  • Identify financial and system discrepancies and resolve according to level of responsibility.
  • Implement financial systems and financial control systems according to enterprise procedures.
  • Monitor systems and provide feedback to appropriate management.
       
Element: Complete routine records and reports.
  • Complete routine records and reports accurately within designated timelines.
  • Forward reports promptly to the appropriate person or department.
       
Element: Minimise waste of printed materials.
  • Minimise use of printed materials and maximise electronic transmission and filing of all documents to reduce waste and negative environmental impacts.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency

Evidence of the following is essential:

ability to check and balance a range of transactions, including identifying and rectifying discrepancies within typical workplace time constraints

knowledge of how the night audit process impacts on overall financial management of the accommodation establishment

ability to conduct a night audit accurately on multiple occasions covering transactions from several different operating periods.

Context of and specific resources for assessment

Assessment must ensure:

demonstration of skills within a fully equipped industry-realistic accommodation front office environment, as defined in the Assessment Guidelines, using appropriate computers and printers

access to a computerised front office reception or accounting system currently used by hospitality industry operators to control guest registration and accounting functions

use of industry-current front office reservations, and accounting transaction and reporting documentation.

Methods of assessment

A range of assessment methods should be used to assess the practical skills and knowledge required to conduct a night audit. The following examples are appropriate for this unit:

copies of accounting transaction records checked by the candidate

review of accounting reconciliations, reports and documentation produced by the candidate

case studies or problem-solving exercise to assess the ability to resolve different accounting discrepancies

oral or written questions to assess knowledge of night audit processes and procedures and how the night audit process impacts on overall financial management of the accommodation establishment

review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SITHACS001B Provide accommodation reception services

SITXADM001A Perform office procedures.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.

Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

The following skills must be assessed as part of this unit:

identifying and rectifying typical variances and discrepancies that occur within an accommodation establishment

literacy skills to read and interpret complex documents such as individual and group guest reservation information, services provided to guests and accounting folios

high-level numeracy skills to interpret, calculate and perform financial reconciliation of complex guest and front office accounting information.

The following knowledge must be assessed as part of this unit:

typical financial control processes and procedures that apply to front office operations

financial reporting cycles and procedures for a front office

importance of financial checking and reporting processes in the overall financial management of an accommodation establishment.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Transactions may relate to:

arrivals and departures

food and beverage

mini-bar

laundry and other services

interdepartmental vouchers

foreign currency activities

all types of payment.

Discrepancies may relate to:

incorrect posting

errors in guest folios

computer problems

errors in source documentation.

Financial systems may include systems for:

petty cash

floats

debtor control

banking procedures.

Reports may include:

paper-based or electronically transmitted materials

occupancy

sales performance

department break ups

commission earnings

supplier activity

sales returns

commercial account activity

foreign currency activities.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Check that transactions have been carried out according to enterprise procedures. 
Check that balances prepared by others are accurate and have been prepared according to enterprise procedures. 
Identify financial and system discrepancies and resolve according to level of responsibility. 
Implement financial systems and financial control systems according to enterprise procedures. 
Monitor systems and provide feedback to appropriate management. 
Complete routine records and reports accurately within designated timelines. 
Forward reports promptly to the appropriate person or department. 
Minimise use of printed materials and maximise electronic transmission and filing of all documents to reduce waste and negative environmental impacts. 

Forms

Assessment Cover Sheet

SITHACS002B - Conduct night audit
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

SITHACS002B - Conduct night audit

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: