Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SITHACS006 Mapping and Delivery Guide
Provide valet service
Version 1.0
Issue Date: March 2024
Qualification | - |
Unit of Competency | SITHACS006 - Provide valet service |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the performance outcomes, skills and knowledge required to provide specialist valet or butler services. It requires the use of well-developed interpersonal communication skills plus the ability to care for client property and arrange personalised services.The unit applies to individuals who provide personalised client services, usually in commercial accommodation establishments. They work independently with limited guidance from others.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Skills must be demonstrated in an operational commercial accommodation environment. This can be: an industry workplace a simulated industry environment. Assessment must ensure access to: laundering equipment: hangers irons ironing boards cleaning agents and chemicals: deodorisers disinfectants shoe cleaning supplies spot cleaning agents clothing and other personal items: coats jackets shirts skirts shoes trousers personal protective clothing: aprons gloves sewing equipment: needle threads of varying colours shoes requiring cleaning clothing requiring cleaning or minor repairs guests with whom the individual can interact; these can be: guests in an industry workplace who are assisted by the individual during the assessment process; or individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment operated within a training organisation. Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors; and: have worked in industry for at least three years where they have applied the skills and knowledge of this unit of competency. |
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Prerequisites/co-requisites | |||
Competency Field | Accommodation Services |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Display professional valet standards. |
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Element: Care for client property. |
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Element: Arrange services for clients. |
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