Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SITHFAB205 Mapping and Delivery Guide
Provide room service
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | SITHFAB205 - Provide room service |
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Description | This unit describes the performance outcomes, skills and knowledge required to provide room service in accommodation establishments. It requires the ability to take orders, set up room service trolleys, deliver meals, process accounts and clear used meal service items. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to all hospitality organisations where room service is provided, including hotels, motels and bed and breakfasts.It applies to kitchen staff and operational food and beverage attendants who work with very little independence and under the guidance of others. It can also apply to front office personnel. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | This unit must be assessed after the following prerequisite unit:SITXFSA101Use hygienic practices for food safety | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Take and process room service orders. |
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Element: Set up trays and trolleys. |
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Element: Present room service meals and beverages to guests. |
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Element: Present room service accounts. |
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Element: Clear room service area. |
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