Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SITTGDE303 Mapping and Delivery Guide
Lead tour groups
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | SITTGDE303 - Lead tour groups |
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Description | This unit describes the performance outcomes, skills and knowledge required to coordinate a group of customers. It focuses on the communication and leadership skills required by guides, and the ability to coordinate the physical movement of groups. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | The unit can apply to any situation where a guide or tour manager is involved in delivering a tour or activity to a group of customers. This could include tours of single sites or tours that include multiple products and sites. The unit is relevant in the cultural industries where group tours or activities take place in a museum, gallery, library, performing arts centre or zoo; to sport and recreation industries where groups participate in outdoor and adventure activities, such as guided bushwalking; and to any industry that operates tours for business or promotional purposes.Leading tour groups requires organisational and communication skills and guides who perform this function operate independently or with limited guidance from others. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Coordinate group movements. |
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Element: Encourage group morale and goodwill. |
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