Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SITTHPR302B Mapping and Delivery Guide
Plan and organise in-house recreational activities

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency SITTHPR302B - Plan and organise in-house recreational activities
Description This unit describes the performance outcomes, skills and knowledge required to organise in-house recreational activities for customers in enterprises such as a resorts, holiday parks, cruise ships or attractions. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to individuals who plan, organise and monitor in-house recreational activities. This may include activities officers, senior operational personnel or managers. The unit covers both indoor and outdoor recreational activities for both adults and children, but does not include tours or other external activities and events. These skills and knowledge are covered in specialist units of competence for Tour Operations, Guiding and Events.The unit also does not include the actual supervision of activities, which should be undertaken by suitably qualified or licensed personnel.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Nil
Competency Field Holiday Parks and Resorts
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Plan in-house recreational activities.
  • Identify requirements for recreational activities and examine options according to customer interest, availability of in-house and local facilities and resources, and the focus of the enterprise.
  • Identify any regulatory or licensing requirements that apply to specific activities and equipment.
  • Cost activities to ensure cost effectiveness and identify sources of funding including any customer charges to ensure maximum profitability.
  • Identify and organise personnel requirements for setting up and running specific activities.
  • Identify required resources and arrange for their availability and delivery within planned timeframes.
  • Prior to use, ensure that checks on all equipment are carried out, and check supplies for correct quantity and quality.
  • Identify any potential hazards or safety issues for specific activities and establish a risk management approach.
  • Identify potential threats to successful undertaking of activities and establish contingency plans.
  • Provide advice to customers and colleagues about activities available and organise booking or ticketing.
       
Element: Implement recreational activities.
  • Set up activities, ensuring required resources, personnel and facilities are in place.
  • Verify bookings and arrangements made internally or externally.
  • Provide and or complete required documentation related to participation and where necessary, distribute copies to relevant others.
  • Provide or arrange required instructions and training for specific activities.
  • Arrange supervision of recreational activities as required.
  • Advise customers politely about acceptable behaviour in different environments and communities prior to entering the area.
       
Element: Monitor and review recreational activities.
  • Monitor activities to ensure relevance, suitability and safety for customers, staff and the enterprise.
  • Obtain feedback from customers, operational staff and external operators, making any necessary changes or adjustments to activities.
  • Complete any required documentation following activities.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

ability to plan, organise and monitor a range of different activities which meet the requirements of target markets, enterprise policies and goals

ability to work within available resources, budgets, regulatory requirements and other considerations

consideration of and planning for potential risks and any safety issues

identification and adherence to all regulatory requirements related to recreational activities, including OHS.

Context of and specific resources for assessment

Assessment must ensure:

access to sites, facilities and resources required for a typical range of recreational activities.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

review of recreational activities programs developed and conducted by the candidate

review of required documentation completed by the candidate

written and oral questions related to the planning, administration, conduct and review of recreational activities, OHS issues, and regulatory requirements

project to organise and conduct a recreational activities program for an enterprise

review of portfolios of evidence and third-party workplace reports of the candidate's on-the-job performance.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Guidance information for assessment

Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

The following skills must be assessed as part of this unit:

communication skills to liaise with both customers and colleagues on practical and operational matters, and to provide information on the range of available activities to customers

literacy skills to both interpret and develop activity documentation

numeracy skills to estimate costs and maintain simple budgets

planning, organisational and administrative skills to coordinate the complete process of organising a range of recreational activities

problem solving skills to identify and respond to a range of familiar and unfamiliar organisational and operational challenges

The following knowledge must be assessed as part of this unit:

range of available activities and requirements and conditions for their provision

typical safety issues and hazards related to specific activities

local area knowledge including activities, amenities, transport and other services available

typical co-ordination and administration procedures and systems for the organisation of recreational activities in an in-house context

risk management issues to be considered in planning and organising activities

cross-cultural awareness and understanding of the social and cultural aspects of the local host community

local customs and courtesies

environmental impacts and minimal impact practices to be considered by customers when enagaging in in-house recreational activities

legislative and regulatory obligations for a range of different activities, including those relating to OHS, environmental and local council requirements.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Recreational activities may include:

creative activities, e.g. art, dance, music, drama

games

sports, both team and individual

health and fitness activities

storytelling

fishing

orienteering

treasure hunts

Regulatory or licensing requirements may include:

qualifications and licences required for personnel monitoring or supervising certain activities

permits and licences required for specific activities such as fishing and diving

council or statutory permission for certain activities, use of facilities or venues

OHS, public liability and duty of care requirements

operation of equipment and vehicles

legislative requirements regarding activities and where they may be undertaken such as using jet skis, speed boats, off road vehicles etc.

Personnel may be internal or external and may include:

staff to conduct, control, direct, supervise and operate

specialists or experts

tradespersons

contractors.

Resources may be sourced from in-house or external providers and may include:

essential materials and equipment

amenities and structures

furniture

vehicles and transport

food and beverage

information sheets and timetables

guidelines and regulations

OHS instructions and checklists.

Potential hazards or safety issues for specific activities may include:

inclement weather

bushfires

rough seas

wild life

illness or accidents

strikes and transport failure

faulty equipment

unavailability of staff or key personnel.

Documentation may include:

registration forms

waiver and indemnity forms

receipts and invoices

contracts

insurance coverage

reports

permits and licences

flyers and marketing materials.

Acceptable behaviour in different environments and communities may involve:

briefing customers on ways to ensure minimal negative impacts on the environment

providing advice on minimal impact practices that relate to such things as:

use of tracks

noise

souveniring

interaction with wildlife

briefing customers on local customs and courtesies

briefing customers on ways to communicate with and avoid insult to local communities.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify requirements for recreational activities and examine options according to customer interest, availability of in-house and local facilities and resources, and the focus of the enterprise. 
Identify any regulatory or licensing requirements that apply to specific activities and equipment. 
Cost activities to ensure cost effectiveness and identify sources of funding including any customer charges to ensure maximum profitability. 
Identify and organise personnel requirements for setting up and running specific activities. 
Identify required resources and arrange for their availability and delivery within planned timeframes. 
Prior to use, ensure that checks on all equipment are carried out, and check supplies for correct quantity and quality. 
Identify any potential hazards or safety issues for specific activities and establish a risk management approach. 
Identify potential threats to successful undertaking of activities and establish contingency plans. 
Provide advice to customers and colleagues about activities available and organise booking or ticketing. 
Set up activities, ensuring required resources, personnel and facilities are in place. 
Verify bookings and arrangements made internally or externally. 
Provide and or complete required documentation related to participation and where necessary, distribute copies to relevant others. 
Provide or arrange required instructions and training for specific activities. 
Arrange supervision of recreational activities as required. 
Advise customers politely about acceptable behaviour in different environments and communities prior to entering the area. 
Monitor activities to ensure relevance, suitability and safety for customers, staff and the enterprise. 
Obtain feedback from customers, operational staff and external operators, making any necessary changes or adjustments to activities. 
Complete any required documentation following activities. 

Forms

Assessment Cover Sheet

SITTHPR302B - Plan and organise in-house recreational activities
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SITTHPR302B - Plan and organise in-house recreational activities

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: