Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SITTPPD403 Mapping and Delivery Guide
Coordinate and operate sustainable tourism activities

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency SITTPPD403 - Coordinate and operate sustainable tourism activities
Description This unit describes the performance outcomes, skills and knowledge required to organise and operate tourism activities with minimal negative environmental and social impact. The emphasis of this unit is on short term operational action planning and implementation and does not include a strategic management focus.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to the tour operations, cruise, attractions and resort sectors, and to individuals working in senior operational or supervisory roles. This could include senior guides or activities coordinators, or owneroperators of small tourism organisations.The unit is particularly relevant to those who provide tourism experiences in environmentally sensitive areas. Many would be nature or ecotourism-based experiences.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Organise sustainable activities.
  • Develop experiences that combine education and interpretation.
  • Ensure positive sustainable outcomes for local communities and environments.
  • Consult with colleagues and other stakeholders about issues of responsibility for environmental and social sustainability.
  • Develop procedures according to relevant codes of practice.
       
Element: Conduct activities with minimal impact.
  • Select and use minimal impact techniques and procedures appropriate to the area.
  • Advise customers about acceptable behaviour prior to entering area.
  • Provide a role model for customers and colleagues.
  • Address unacceptable customer behaviour.
       
Element: Monitor impact and changes.
  • Monitor and record changes in the natural environment using appropriate technology.
  • Collect environmental information on behalf of environmental and social agencies as required.
  • Advise appropriate authorities of environmental and social change promptly.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

organise and operate tourism activities in multiple environments with minimal negative environmental and social impact

demonstrate knowledge of global environmental issues, including those specific to tourism and in particular operating environments

demonstrate knowledge of minimal impact practices.

Context of and specific resources for assessment

Assessment must ensure use of:

an environmentally sensitive location in which activities can be conducted

real or simulated tourism activities

current information about environmental practices, such as legislation, guidelines and industry codes of practice.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the individual conducting a tour or activity in an environmentally sensitive area

review of tour planning and operational activities undertaken by the individual

use of case studies to assess ability to apply appropriate minimal impact approaches to different environments

written or oral questioning to assess knowledge of environmental and social impact of tourism, local environmental issues, minimal impact techniques and regulatory requirements

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector, workplace and job role, for example:

SITTGDE303 Lead tour groups

SITTGDE304 Prepare and present tour commentaries or activities

SITTPPD402 Develop interpretive activities.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills to:

consult with colleagues and stakeholders on issues of environmental and social responsibility

inform customers of their minimal impact responsibilities

critical thinking skills to evaluate potential environmental and social impacts and make appropriate responses in organising activities

literacy skills to read and interpret sometimes complex materials describing environmental regulatory requirements and guidelines

numeracy skills to make simple calculations and take simple measurements

problem-solving skills to identify and respond to situations where minimal impact procedures may be breached.

Required knowledge

global environmental issues, in particular a layperson understanding of the science associated with:

climate change

energy

land management

waste and consumption

water

environmental and social impacts of tourism in relation to global environmental issues in particular sites and communities

practical sustainability considerations for tourism operations, including those related to:

environmentally or culturally sensitive areas and associated minimal impact practices

handling and disposal of waste, including human waste

industry codes of practice

use of water sources

laws, regulations and land management requirements and guidelines, including:

need for permits in national parks or on land under control of traditional owners

restrictions on camp site operations and use of open fires

minimal impact techniques and procedures in relation to:

activity-specific guidelines

energy use

group size

interaction with wildlife

local customs and courtesies

noise

setting of camps

souveniring

use of tracks

waste disposal

biophysical and sociocultural elements in an environment and the relationship between them

information collection techniques for monitoring environmental and social impact, including what is observed and measured and how specific data is recorded.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Issues of responsibility for environmental and social sustainabilitymay relate to:

negative environmental impacts:

disturbance of flora and fauna

introduction of exotic and feral species

physical damage

pollution

visual impacts

negative social impacts:

trivialisation of culture

positive environmental impacts:

visitor education

improvement of sites already impacted

opportunities for conservation and protection

positive social impacts:

economic benefits to local community

employment

greater understanding between host and visitor cultures

improved local facilities

visitor education.

Minimal impact techniques and procedures may include:

education

restricting or limiting access

site hardening

staged authenticity

technological solutions.

Changes in the natural environmentmay include:

breeding events

changes to fauna

changes to flora

erosion

species sighting.

Ways tocollect environmental informationmay involve:

basic measurements:

estimating percentage cover and water

temperature

weather conditions

logbooks

photography

sighting forms.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Develop experiences that combine education and interpretation. 
Ensure positive sustainable outcomes for local communities and environments. 
Consult with colleagues and other stakeholders about issues of responsibility for environmental and social sustainability. 
Develop procedures according to relevant codes of practice. 
Select and use minimal impact techniques and procedures appropriate to the area. 
Advise customers about acceptable behaviour prior to entering area. 
Provide a role model for customers and colleagues. 
Address unacceptable customer behaviour. 
Monitor and record changes in the natural environment using appropriate technology. 
Collect environmental information on behalf of environmental and social agencies as required. 
Advise appropriate authorities of environmental and social change promptly. 

Forms

Assessment Cover Sheet

SITTPPD403 - Coordinate and operate sustainable tourism activities
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SITTPPD403 - Coordinate and operate sustainable tourism activities

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: