Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SITTTOP002A Mapping and Delivery Guide
Load touring equipment and conduct pre-departure checks

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency SITTTOP002A - Load touring equipment and conduct pre-departure checks
Description This unit describes the performance outcomes, skills and knowledge required to interpret operational tour documentation in order to identify and load the required range and quantities of touring equipment and supplies. It also covers the requirement to conduct pre-departure checks on tour equipment and supplies. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Employability Skills The required outcomes described in this unit of competency contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit is packaged will assist in identifying employability skills requirements.
Learning Outcomes and Application This unit applies to tour operators who operate day tours or tours of several days' duration to one or more destinations and who may use any form of transportation or operate walking tours. Personnel who operate with some level of autonomy or under limited supervision and guidance from others are responsible for conducting pre-departure checks and loading touring equipment and supplies. This function is undertaken by people such as operations coordinators, owner-operators of a tour operating business, tour guides and driver guides.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Nil
Competency Field Tour Operations
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify requirements.
  • Interpret operationaltour documentation to accurately identify the range of equipment and supplies required.
       
Element: Check equipment and supplies.
  • Select and check equipment and supplies against documented requirements for correct quantity to minimise waste and maximise profitability and to ensure appropriate quality
  • Conduct safety checks according to organisation procedures and statutory requirements.
  • Identify shortfalls and problems promptly, report these and follow up to ensure rectification.
       
Element: Load equipment and supplies.
  • Load equipment and supplies using safe manual handling techniques to avoid injury.
  • Take account of terrain to be covered and the need for access to equipment and supplies when loading equipment and supplies.
  • Identify any hazardous items and load these to minimise any health or safety risks.
  • Inspect load prior to departure to ensure that all items are stored in an appropriate position to allow ease of access and avoid damage and risk of injury.
       
Element: Complete documentation.
  • Complete accurate pre-departure documentation according to organisation and statutory requirements.
  • Report any identified problems and suggest improvements.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

knowledge of the fundamental features of hazardous items and safe methods of packing in various forms of transportation to minimise injury

ability to check and effectively load equipment and supplies for multiple tours according to operational documentation

project or work activities that show the candidate conducting pre-departure checks for a nominated operation on multiple occasions

completion of loading and pre-departure checks within typical workplace time constraints.

Context of and specific resources for assessment

Assessment must ensure:

demonstration of skills within a venue, such as an operational depot where pre-departure checks take place

access to the full range of supplies and equipment used in the operation of a tour

realistic ratios of operational staff to equipment and supplies

use of a full range of operational tour documentation.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate loading equipment and supplies and conducting pre-departure checks

review of loading and checking plans, notes or operational checklists prepared by the candidate

written and oral questioning to test knowledge of OHS issues and legislative requirements pertaining to loading and checking equipment and supplies

written and oral questioning to test knowledge of the candidate's interpretation of operational tour documentation

review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

TLIC107C Drive vehicle

TLIC807C Drive coach/bus

SITTTOP006B Operate tours in a remote area.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.

Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

The following skills must be assessed as part of this unit:

vehicle or vessel loading techniques appropriate to workplace

safe handling techniques for hazardous items

safe manual handling techniques

numeracy skills to calculate, count and load appropriate numbers of required touring equipment and supplies

literacy skills to read and interpret documents such as technical itineraries, checklists, tour briefs, and passenger profiles providing details of types and amounts of equipment and supplies to be loaded

writing skills to be able to complete pre-departure documents such as checklists, basic fault reports and supply lists.

The following knowledge must be assessed as part of this unit:

basic product knowledge of the tours being operated

working knowledge of the operation of the equipment used and supplies required for the tours being operated

the fundamental features of hazardous items and safe methods of packing in various forms of transportation to minimise injury

thorough understanding of the contents of operational tour documentation.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Operational tour documentation may include:

passenger lists

rooming lists

passenger profiles, including special requests

passenger descriptive itinerary

technical or operations itinerary

written tour brief

catering information

itemised lists of required supplies and equipment.

Equipment and supplies:

may include:

camping equipment

catering equipment

maintenance equipment

recreational equipment

educational equipment

protective clothing and equipment

communication equipment

fuel

water

food and beverage

luggage

medication and first aid kit

commercial cargo

may be loaded on:

vehicles

vessels

any other form of transportation.

Manual handling techniques may involve:

lifting

shifting

using equipment to assist lifting or shifting

seeking assistance from others.

Hazardous items may include:

sharp tools or equipment

glass containers or bottles

gas containers

aerosols, which are heat-sensitive

medication

petrol, fuel or inflammable materials.

Pre-departure documentation may include:

completed checklists

basic fault reports

supply lists.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Interpret operationaltour documentation to accurately identify the range of equipment and supplies required. 
Select and check equipment and supplies against documented requirements for correct quantity to minimise waste and maximise profitability and to ensure appropriate quality 
Conduct safety checks according to organisation procedures and statutory requirements. 
Identify shortfalls and problems promptly, report these and follow up to ensure rectification. 
Load equipment and supplies using safe manual handling techniques to avoid injury. 
Take account of terrain to be covered and the need for access to equipment and supplies when loading equipment and supplies. 
Identify any hazardous items and load these to minimise any health or safety risks. 
Inspect load prior to departure to ensure that all items are stored in an appropriate position to allow ease of access and avoid damage and risk of injury. 
Complete accurate pre-departure documentation according to organisation and statutory requirements. 
Report any identified problems and suggest improvements. 

Forms

Assessment Cover Sheet

SITTTOP002A - Load touring equipment and conduct pre-departure checks
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SITTTOP002A - Load touring equipment and conduct pre-departure checks

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: