Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SITTTSL017 Mapping and Delivery Guide
Maintain product inventories

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency SITTTSL017 - Maintain product inventories
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes, skills and knowledge required to maintain an inventory of tourism, travel hospitality or event products. It requires the ability to obtain and interpret the required product information, enter and maintain current and accurate data, and provide product inventory information to relevant personnel. The unit applies to any tourism, travel, hospitality or event organisation and the inventory can include any international or domestic product. The inventory system may control a principal’s (the supplier’s) products that are supplied to other organisations, or it may control a tour wholesaler’s inventory of product allotted by the principal. It applies mainly to tour operators, tour wholesalers, inbound tour operators, accommodation providers, and event management organisers.Inventory control requires significant interpretation, planning and organising skills. It applies to senior personnel who operate independently or with limited guidance from others, including product coordinators and product or operations managers.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must be demonstrated in a tourism, travel, hospitality or events business operation or activity that maintains a product inventory. This can be:

an industry workplace

a simulated industry environment set up for the purposes of assessment.

Assessment must ensure access to:

computers, printers, information software and database programs currently used in the tourism, travel, hospitality or events industry to control product inventory

current commercial product information and operational documentation and data, supplier contracts and rates

internet and email

storage for computer data.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors; and:

have worked in industry for at least three years where they have applied the skills and knowledge of this unit of competency.

Prerequisites/co-requisites
Competency Field Tourism Sales and Operations
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Obtain and interpret information for inventory.
  • Obtain information to be included in inventory from internal and external sources.
  • Interpret and review inventory information for currency and accuracy.
       
Element: Enter data into inventory system.
  • Accurately calculate costs according to commercial agreements.
  • Enter inventory information using clear formats and according to system requirements.
       
Element: Update inventory.
  • Monitor the currency of inventory information and continuously update for accuracy.
  • Monitor bookings, allotments and requests, and adjust as required.
       
Element: Provide inventory information.
  • Prepare inventory information, updates and briefings within required timelines.
  • Distribute inventory reports to colleagues using electronic transmission, wherever possible, to reduce waste of printed materials.
  • Provide assistance to colleagues on inventory use.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Obtain and interpret information for inventory.

1.1.Obtain information to be included in inventory from internal and external sources.

1.2.Interpret and review inventory information for currency and accuracy.

2. Enter data into inventory system.

2.1.Accurately calculate costs according to commercial agreements.

2.2.Enter inventory information using clear formats and according to system requirements.

3. Update inventory.

3.1.Monitor the currency of inventory information and continuously update for accuracy.

3.2.Monitor bookings, allotments and requests, and adjust as required.

4. Provide inventory information.

4.1.Prepare inventory information, updates and briefings within required timelines.

4.2.Distribute inventory reports to colleagues using electronic transmission, wherever possible, to reduce waste of printed materials.

4.3.Provide assistance to colleagues on inventory use.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

establish and maintain product inventories for at least five different products, including consideration of the information items to be included in inventories as listed in the knowledge evidence as applicable

monitor currency and accuracy of above inventory information and update it over a period of at least four weeks

produce the following reports relating to above product inventories over the above period:

cost comparisons for various product suppliers

reservation reports

sales reports

usage rates for various product suppliers or agents

complete activities within commercial time constraints and deadlines determined by the organisation.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

specific industry sector:

different types of inventory systems used

uses of various reports in inventory systems

industry commissions and mark-ups

specific organisation:

role of specific inventory system

functions of the inventory system

product knowledge of the products to be included in inventory

negotiated cost of supply, contractual arrangements and preferred supplier arrangements

appropriate mark-ups for the particular products controlled by the inventory

role of inventory control for:

products purchased from other organisations (suppliers)

products developed and delivered by the organisation itself

information items to be included in inventories:

allotments of any type of tourism, travel, hospitality or event product

commission

mark-up

product description

sales data

supplier net rates

selling cost

special packages

terms and conditions of sale.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Obtain and interpret information for inventory.

1.1.Obtain information to be included in inventory from internal and external sources.

1.2.Interpret and review inventory information for currency and accuracy.

2. Enter data into inventory system.

2.1.Accurately calculate costs according to commercial agreements.

2.2.Enter inventory information using clear formats and according to system requirements.

3. Update inventory.

3.1.Monitor the currency of inventory information and continuously update for accuracy.

3.2.Monitor bookings, allotments and requests, and adjust as required.

4. Provide inventory information.

4.1.Prepare inventory information, updates and briefings within required timelines.

4.2.Distribute inventory reports to colleagues using electronic transmission, wherever possible, to reduce waste of printed materials.

4.3.Provide assistance to colleagues on inventory use.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Obtain information to be included in inventory from internal and external sources. 
Interpret and review inventory information for currency and accuracy. 
Accurately calculate costs according to commercial agreements. 
Enter inventory information using clear formats and according to system requirements. 
Monitor the currency of inventory information and continuously update for accuracy. 
Monitor bookings, allotments and requests, and adjust as required. 
Prepare inventory information, updates and briefings within required timelines. 
Distribute inventory reports to colleagues using electronic transmission, wherever possible, to reduce waste of printed materials. 
Provide assistance to colleagues on inventory use. 

Forms

Assessment Cover Sheet

SITTTSL017 - Maintain product inventories
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

SITTTSL017 - Maintain product inventories

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: