Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SITXCCS305A Mapping and Delivery Guide
Provide lost and found facility
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | SITXCCS305A - Provide lost and found facility |
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Description | This unit describes the performance outcomes, skills and knowledge required to manage a lost and found facility. It requires the ability to establish the status of lost and found items using appropriate inquiries and procedures, record details and maintain documents. This unit is based on PRSSO217A Provide lost and found facility.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to those who work under minimum supervision with organisational guidelines undertaken in an office environment. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Nil | ||
Competency Field | Client and Customer Service |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Establish status of item. |
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Element: Follow procedures for lost and claimed items. |
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Element: Verify identification of the claimant,ensuring they sign for and date the claimed item(s) according to organisational requirements. | ||||||||
Element: Complete documentation. |
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Element: Complete reports and other documentation according to organisational requirements and within designated timeframes. |
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