Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SITXCOM005A Mapping and Delivery Guide
Make presentations

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency SITXCOM005A - Make presentations
Description This unit describes the performance outcomes, skills and knowledge required to prepare for and deliver effective presentations to a group of people. It requires the ability to plan presentations that are tailored to the audience needs and to deliver interesting and coherent presentations using appropriate aids, equipment and public speaking techniques.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Employability Skills The required outcomes described in this unit of competency contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit is packaged will assist in identifying employability skills requirements.
Learning Outcomes and Application This unit describes a complex communication skill for those working within the service industries and applies to the full range of industry sectors and environments. The presentations described by this unit are formal and structured in nature. They may be internal or external and may include such things as sales presentations, training delivery, presentations within meetings, presentation of a bid or proposal, conference addresses and formal staff briefings.Senior operational personnel or sales and marketing supervisors and managers who operate autonomously are involved in making formal presentations.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Nil
Competency Field Communication and Teamwork
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare for presentations.
  • Plan presentation in advance allowing adequate time for appropriate research and preparation.
  • Research and select material based on presentation objective, audience characteristics, nature of the occasion, style of venue and any special needs of the audience.
  • Organise material in a clear and logical order and structure.
  • Select and create or organise appropriate supporting materials and visual aids using appropriate technology and within required timeframes.
       
Element: Make presentations.
  • Observe protocols appropriate to the audience and nature of the occasion.
  • Enhance the quality of the presentation through appropriate use of public speaking techniques.
  • Use visual aids and other presentation equipment correctly to enhance presentation.
  • Involve the audience in the presentation and encourage feedback where possible.
  • Assess audience needs and responses during the presentation and make adjustments to presentation accordingly.
  • Complete presentation within the nominated timeframe.
  • Seek feedback on presentation to incorporate in any future presentation preparation.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

delivery of logical, well-structured presentations that show effective use of public speaking techniques and equipment

ability to tailor the presentation to specific audience needs, contexts and delivery situations

preparation and delivery of multiple presentations covering various topics that meet the needs of different audiences to ensure consistency of performance.

Context of and specific resources for assessment

Assessment must ensure:

presentation of information within a commercially realistic delivery environment, such as in a large meeting room or in a conference venue

use of industry-current equipment and support aids for presentation, which will vary according to the operational context of delivering the presentation, e.g. a microphone will be essential equipment for a large venue

presentation to and interaction with a group of a size and nature that would be expected for the relevant topic or context.

Methods of assessment

A range of assessment methods should be used to assess the practical skills and knowledge required to make presentations. The following examples are appropriate for this unit:

direct observation of presentations made by the candidate

evaluation of presentation notes and supporting materials prepared by the candidate

evaluation of feedback forms that describe the audience's enjoyment of the presentation

questioning audience members on their response to the candidate's ability to present information in an interesting way

case studies to assess ability to tailor presentations for different audience needs, different subject matter and different delivery locations

written and oral questioning or interview to test knowledge of public speaking techniques and features of presentation equipment

review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SITXADM004A Plan and manage meetings

SITXMGT006A Establish and conduct business relationships

SITXMPR003A Plan and implement sales activities

SITXMPR004A Coordinate marketing activities.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.

Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

The following skills must be assessed as part of this unit:

interpretation of the audience characteristics and information needs

use of appropriate technology and software programs to create suitable support materials that relate to the delivery of presentations

microphone techniques, as and when applicable to the context of delivering the presentation e.g. for a conference address

high-level literacy and communication skills to facilitate the gathering and analysis of complex information and to interpret this for accessible communication to the group

high-level verbal communication skills to present in an informative, engaging, educational and enjoyable manner and to interpret and answer group questions.

The following knowledge must be assessed as part of this unit:

methods for planning presentations, including structure and timing of effective presentations

knowledge and application of public speaking techniques, including:

use of voice, including tone, volume, diction and expression

appropriate eye contact

appropriate body language

impact of dress

use of humour

features of typical equipment and software programs used to deliver presentations

subject matter for presentation.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Audience characteristics may relate to:

age

gender

seniority or status

commercial or other relationship

familiarity with presentation topic

culture

disability.

Special needs may include:

provision of an interpreter

provision of presentation materials in alternative formats, such as large print

provision of assistive technology, such as audio loops

use of pictures, diagrams, cartoons and photographs.

Supporting materials and visual aids may include:

slides

overheads

PowerPoint presentations

handouts

props

videos.

Public speaking techniques must include appropriate use of:

voice

eye contact

body language

dress

humour.

Presentation equipment may include:

microphone

overhead projector

slide projector

video monitor

computer.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Plan presentation in advance allowing adequate time for appropriate research and preparation. 
Research and select material based on presentation objective, audience characteristics, nature of the occasion, style of venue and any special needs of the audience. 
Organise material in a clear and logical order and structure. 
Select and create or organise appropriate supporting materials and visual aids using appropriate technology and within required timeframes. 
Observe protocols appropriate to the audience and nature of the occasion. 
Enhance the quality of the presentation through appropriate use of public speaking techniques. 
Use visual aids and other presentation equipment correctly to enhance presentation. 
Involve the audience in the presentation and encourage feedback where possible. 
Assess audience needs and responses during the presentation and make adjustments to presentation accordingly. 
Complete presentation within the nominated timeframe. 
Seek feedback on presentation to incorporate in any future presentation preparation. 

Forms

Assessment Cover Sheet

SITXCOM005A - Make presentations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

SITXCOM005A - Make presentations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: