Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SITXHRM503 Mapping and Delivery Guide
Monitor staff performance
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | SITXHRM503 - Monitor staff performance |
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Description | This unit describes the performance outcomes, skills and knowledge required to monitor staff performance within the framework of established performance management systems. It requires the ability to monitor the day-to-day effectiveness of staff and to conduct structured performance appraisals and formal counselling sessions. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to all tourism, travel, hospitality and event sectors.It applies to senior personnel who operate independently or with limited guidance from others, including dedicated specialist staff or operational supervisors and managers. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Monitor staff performance and provide feedback. |
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Element: Recognise and resolve performance problems. |
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Element: Implement performance management systems. |
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