Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SITXMGT002 Mapping and Delivery Guide
Establish and conduct business relationships
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | SITXMGT002 - Establish and conduct business relationships |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the performance outcomes, skills and knowledge required to establish and manage positive business relationships. It requires the ability to use high-level communication and relationship building skills to conduct formal negotiations and make commercially significant business-to-business agreements.The unit applies to all industry sectors, and to individuals who take responsibility for making decisions about purchasing or marketing activities. They also oversee the maintenance of contracts or agreements. This could include senior operational personnel, sales and marketing personnel, managers or owner-operators of small businesses. Agreements may relate to corporate accounts, service contracts, agency agreements, venue contracts, rate negotiations, preferred product agreements, supply agreements and marketing agreements.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Skills must be demonstrated in an environment or activity in any industry sector where contracts are negotiated and agreed. This can be: an industry workplace a simulated industry environment. Assessment must ensure access to: other people with whom business relationships can be established; these can be: those in an industry workplace who are assisted by the individual during the assessment process; or individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment operated within a training organisation. materials that support the negotiation process: preparatory facts and statistics key performance indicators market information. Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors. |
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Prerequisites/co-requisites | |||
Competency Field | Management and Leadership |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Build business relationships. |
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Element: Conduct negotiations. |
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Element: Make formal business agreements. |
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Element: Foster and maintain business relationships. |
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