Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SITXOHS004B Mapping and Delivery Guide
Implement and monitor workplace health, safety and security practices

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency SITXOHS004B - Implement and monitor workplace health, safety and security practices
Description This unit describes the performance outcomes, skills and knowledge required to implement predetermined OHS policies and procedures and to monitor OHS practices as a supervisory function.A systematic management approach is central to compliance with OHS legislation which, in all Australian states and territories, imposes obligations on all businesses whether small, medium or large, to manage the safety of their workers and anyone else in the workplace. This unit involves the implementation and monitoring of those predetermined OHS practices designed, at management level, to ensure a safe workplace.No occupational licensing or certification requirements apply to this unit at the time of endorsement.This unit is one of three hierarchical units describing varying levels of participation in OHS management practices:SITXOHS001B Follow health, safety and security proceduresSITXOHS004B Implement and monitor workplace health, safety and security practicesSITXOHS005A Establish and maintain an OHS system.The processes necessary to control specific workplace safety risks are covered in SITXOHS003B Identify hazards, and assess and control safety risks.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit describes a fundamental systems implementation skill for those working within the service industries and applies to the full range of industry sectors and environments.Under OHS law, all organisations are responsible for providing and maintaining a safe workplace. Whether micro, small, medium or large, they must ensure the health, safety and welfare at work of all employees and the safety of people, other than their workers, who may be present at the workplace. In the service industries, the workplace would include any location where the business operates and 'others' would include customers.In large organisations, the responsibility for implementing and monitoring OHS practices might be undertaken by a specialist OHS practitioner. In the service industries, the majority of businesses are small to medium and OHS implementation is undertaken by supervisors, operational managers and owner-operators who fulfil a range of diverse business management duties. This unit applies equally to both specialist and generalist personnel.Those who operate with a considerable level of autonomy or under limited guidance from others would be responsible for implementing and monitoring OHS practices. They would be the contact person for operational staff who would refer any OHS discrepancies.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Nil
Competency Field Occupational Health and Safety
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Provide information on health, safety and security.
  • Accurately and clearly explain to personnel relevant OHS information, including organisation-specific policies and procedures.
  • Make all current and updated OHS information readily accessible to staff in a timely and regular manner, according to organisational procedures.
       
Element: Monitor safe work practices.
  • Monitor adherence to organisational OHS procedures and OHS signage.
  • Monitor ongoing compliance with safe work practices.
  • Take prompt and appropriate action to address non-compliance with procedures, safe work practices and non-adherence to signage.
  • Monitor the effectiveness of work practices in maintaining the health, safety and security of personnel through close contact with day-to-day operations.
       
Element: Coordinate consultative arrangements for the management of health, safety and security issues.
  • Coordinate any scheduled consultation sessions and the operation of any and all consultative processes.
  • Provide the opportunity for staff members to contribute their views on current and future OHS management practices, including views on how to eliminate or control risks.
  • Action, resolve or refer issues raised through OHS consultation to the appropriate person.
  • Provide timely staff and own feedback on OHS management practices to the designated person according to organisation procedures.
       
Element: Implement and monitor procedures for identifying hazards, and assessing and controlling risks.
  • Coordinate any scheduled hazard identification activities ensuring hazards are identified at times designated by legislation.
  • Identify any hazards on an ongoing basis through close contact with day-to-day operations in the workplace and react to reports of hazards by others workers.
  • Coordinate the conduct of risk assessments and, participate by taking a lead role in assessing risks associated with identified hazards according to consultative requirements of OHS legislation.
  • Implement any risk control methods according to organisation's policies and procedures or refer to appropriate person if control is outside scope of responsibility.
  • Monitor the effectiveness of control measures, promptly identify any inadequacies and resolve or report them to the appropriate person.
       
Element: Implement and monitor health, safety and security training.
  • Identify OHS training needs accurately based on regular workplace monitoring.
  • Make timely arrangements for fulfilling training needs in consultation with appropriate management and according to organisation policies and procedures.
  • Monitor effectiveness of training in the workplace and make adjustments as required.
       
Element: Maintain OHS records and reports.
  • Complete OHS records and reports accurately and legibly and store according to organisation and legal requirements.
  • Use data and reports to provide reliable and timely input to the management of workplace health, safety and security.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

project or work activities that show the candidate's ability to implement and monitor OHS management practices within the context of an established system where policies and procedures already exist for a given service industry operation and in line with regulatory requirements

knowledge of specific and relevant OHS legislative requirements

project or work activities conducted over a commercially realistic period of time so that the implementation, monitoring and reporting aspects of this unit can be assessed.

Context of and specific resources for assessment

Assessment must ensure:

that the candidate has accessed a fully equipped office environment using appropriate computers, printers, communication technology, information programs and publications to facilitate the processes involved in implementing and monitoring an OHS system

access to an operation for which OHS management practices would be monitored, or access to comprehensive and sufficient information about that operation to allow the candidate to fully implement and monitor OHS management practices

use of the appropriate state or territory legislation, codes of practice and standards issued by regulatory authorities or industry groups

use of OHS information, such as manuals issued by industry associations or commercial publishers

access to current organisation policies and procedures, and hazard identification and risk assessment template documents

involvement of a team operating in a specified workplace for which the candidate coordinates OHS management practices.

Methods of assessment

A range of assessment methods should be used to assess the practical skills and knowledge required to implement and monitor workplace health and safety practices. The following examples are appropriate for this unit:

evaluation of action plans prepared by the candidate to coordinate consultative processes, hazard identification and risk assessment activity

direct observation of the candidate providing OHS information and conducting OHS consultation sessions

evaluation of a range of OHS records completed by the candidate

evaluation of monitoring reports prepared by the candidate detailing the effectiveness of OHS management practices and recommendations for change

case studies and problem-solving exercises on staff non-compliance with procedures and safe work practices

evaluation of project or work activities conducted in conjunction with an industry operator to allow the candidate to monitor and report on OHS practices for a particular workplace

written and oral questions or interview to test knowledge of the legislative requirements, the contents of policies and procedures and roles and responsibilities of various staff members in OHS management practices

review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SITXOHS005A Establish and maintain an OHS system

SITXMGT001A Monitor work operations

SITXMGT002A Develop and implement operational plans

SITXADM004A Plan and manage meetings.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

The following skills must be assessed as part of this unit:

high-level communication skills to communicate with colleagues on issues of OHS responsibility and discipline non-compliance, to conduct OHS consultation activities, and to provide all OHS procedural information and information on safe work practices

high-level literacy skills to read and interpret sometimes complex materials describing regulatory requirements that relate to OHS management and to read and interpret organisational policies and procedures

writing skills to develop reports and complete OHS records

critical thinking skills to allow for a rational and logical evaluation of the effectiveness of OHS management practices and to incorporate the views of other people consulted in the workplace.

The following knowledge must be assessed as part of this unit:

in-depth knowledge of the contents of the organisation's OHS policies, procedures and reporting processes

in-depth knowledge of employee responsibilities in relation to ensuring safety of self, other workers and other people in the workplace

in-depth knowledge of employer's responsibilities under relevant state or territory OHS legislation, especially:

requirement to consult and acceptable consultation mechanisms

requirements for the use of OHS representatives and committees, and their roles and responsibilities

requirements for hazard identification, risk assessment, risk control and acceptable mechanisms

requirements for record keeping and acceptable record keeping mechanisms

provision of information and training

issue resolution

in-depth knowledge of employee's responsibility to participate in OHS practices and consultation under relevant state or territory OHS legislation

ramifications of failure to observe OHS policies and procedures and legislative requirements

in-depth knowledge of the particular consultation, hazard identification and risk assessment methods used in the particular workplace.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

OHS information may include information on:

organisation's overall OHS policy

any OHS policy and procedure but especially hazard identification

roles and responsibilities of employers and employees in OHS management practices

legal obligations and ramifications of failure to comply

consultative arrangements for OHS

use of hazard identification reporting documents

use of risk assessment template documents

specific existing control measures relevant to the workplace

specific regulations and codes of practice

OHS training information and updates

location of first aid kit and emergency evacuation plan.

OHS procedures may involve:

emergency, fire and accident

incident or accident reporting

consultation

hazard identification

risk assessment and control

security including:

documents

cash

equipment

people

key control systems.

Safe work practices may include:

use of personal protective clothing and equipment

safe posture including sitting, standing and bending

using safe manual handling, including lifting and transferring

taking designated breaks

rotating tasks

using knives and equipment, handling hot surfaces

taking account of the dangers associated with inert gases used in beverage dispensing systems

using computers and electronic equipment

safe handling of chemicals, poisons and dangerous materials

using ergonomically sound furniture and workstations

clearing any hazards from immediate work area

paying attention to safety signage.

Consultative processes may involve:

consultation with employees during the course of each business day

a diary, whiteboard or suggestion box used by staff to report any issue of concern

recording issues in a management diary

regular staff meetings that involve OHS discussions

special staff meetings or workshops to specifically address OHS issues

staff handbook which includes OHS information

surveys or questionnaires that invite feedback on OHS issues

informal meetings with notes

fact sheets to fully inform personnel about OHS rights and responsibilities

formal meetings with agendas, minutes and action plans

formal OHS representatives and committees

involvement of personnel in writing parts of OHS policies and procedures.

Times designated by legislation for systematic hazard identification may include:

when changes to the workplace are implemented, for example:

before the premises are used for the first time

before and during the installation or alteration of any plant

before changes to work practices are introduced

when any new information relating to health and safety risk becomes available.

Hazards may include:

physical environment, for example:

working space of any workers

lighting

hot and cold environments

exposure to elements of weather, such as sun, wind and rain

prevailing noise levels

electrical items

flooring

equipment designed to assist with or replace manual handling

pests

crowds

plant, for example:

machinery

tools

appliances

equipment

working practices, for example:

opening and closing procedures

security procedures

any standard operating procedures for work-related tasks

rostering of staff and shift allocation

length of time spent at certain task and allocation of breaks

security issues, for example:

theft and robbery

irrational or angry customers

bomb scares.

OHS training needs may include:

OHS policy and procedure induction training

coaching or mentoring in safe work practices

formal training programs in safe work practices

provision of information, fact sheets and signage to ensure safe work practices

OHS representative or committee training

hazard identification and risk assessment and control training.

OHS records and reports may include documentation of:

training action plans

training undertaken

consultation records, such as:

hazard identification records

risk assessments

risk control actions

incident or accident, near miss reports and related statistics

incident and accident notifications to OHS regulatory authorities

monitoring reports and recommendations for change, including effectiveness of:

diaries of meetings

agendas for and minutes of meetings

committee members

consultation decisions and follow-up actions

risk controls

safe work practices

consultation processes

OHS information provided to personnel.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Accurately and clearly explain to personnel relevant OHS information, including organisation-specific policies and procedures. 
Make all current and updated OHS information readily accessible to staff in a timely and regular manner, according to organisational procedures. 
Monitor adherence to organisational OHS procedures and OHS signage. 
Monitor ongoing compliance with safe work practices. 
Take prompt and appropriate action to address non-compliance with procedures, safe work practices and non-adherence to signage. 
Monitor the effectiveness of work practices in maintaining the health, safety and security of personnel through close contact with day-to-day operations. 
Coordinate any scheduled consultation sessions and the operation of any and all consultative processes. 
Provide the opportunity for staff members to contribute their views on current and future OHS management practices, including views on how to eliminate or control risks. 
Action, resolve or refer issues raised through OHS consultation to the appropriate person. 
Provide timely staff and own feedback on OHS management practices to the designated person according to organisation procedures. 
Coordinate any scheduled hazard identification activities ensuring hazards are identified at times designated by legislation. 
Identify any hazards on an ongoing basis through close contact with day-to-day operations in the workplace and react to reports of hazards by others workers. 
Coordinate the conduct of risk assessments and, participate by taking a lead role in assessing risks associated with identified hazards according to consultative requirements of OHS legislation. 
Implement any risk control methods according to organisation's policies and procedures or refer to appropriate person if control is outside scope of responsibility. 
Monitor the effectiveness of control measures, promptly identify any inadequacies and resolve or report them to the appropriate person. 
Identify OHS training needs accurately based on regular workplace monitoring. 
Make timely arrangements for fulfilling training needs in consultation with appropriate management and according to organisation policies and procedures. 
Monitor effectiveness of training in the workplace and make adjustments as required. 
Complete OHS records and reports accurately and legibly and store according to organisation and legal requirements. 
Use data and reports to provide reliable and timely input to the management of workplace health, safety and security. 

Forms

Assessment Cover Sheet

SITXOHS004B - Implement and monitor workplace health, safety and security practices
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

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Result: Competent Not yet competent

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Assessment Record Sheet

SITXOHS004B - Implement and monitor workplace health, safety and security practices

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

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