Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SITXQUA001A Mapping and Delivery Guide
Contribute to workplace improvements
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | SITXQUA001A - Contribute to workplace improvements |
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Description | This unit describes the performance outcomes, skills and knowledge required to generate and propose ideas for improvements to workplace practices, services or products. It requires the ability to identify areas for improvement, generate appropriate ideas or solutions, and discuss and review their appropriateness.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. | ||
Employability Skills | The required outcomes described in this unit of competency contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit is packaged will assist in identifying employability skills requirements. | ||
Learning Outcomes and Application | This unit describes a fundamental skill necessary to participate in making improvements to work practices, services or products within the service industries and applies to the full range of industry sectors and environments.All personnel at all levels could apply this skill, but it does describe a basic operational function of minimal complexity.The unit applies to frontline operational personnel who operate under close supervision and guidance from others during the normal course of their daily activities. They would apply little discretion and judgement because they operate within the predefined organisational procedures for their individual participation in work practices. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Nil | ||
Competency Field | Quality and Innovation |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Identify areas for improvement to work practices, services or products. |
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Element: Generate ideas for improvement. |
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Element: Discuss ideas with others. |
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Element: Develop ideas for improvement. |
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Element: Review process for proposing improvements. |
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