Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TAACMQ504B Mapping and Delivery Guide
Determine and manage scope of training and/or assessment services

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TAACMQ504B - Determine and manage scope of training and/or assessment services
Description This unit specifies the competency required to investigate, determine and manage the scope of training and/or assessment services provided by a training and/or assessment organisation.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application Determining the scope of training and/or assessment services is a critical strategic, business and organisational function that establishes the focus, breadth and type of training and/or assessment services provided/to be provided by a training and/or assessment organisation (refer to the Range Statement for a definition).This competency requires investigating current and potential scope of training and/or assessment services, recommending appropriate approaches, coordinating legal/organisational requirements, and monitoring the focus and approach.Where applied in a Registered Training Organisation (RTO) environment this unit includes coordinating the registration process to deliver and/or assess recognised training and/or assessments services in accordance with the Australian Quality Training Framework (AQTF) Standards for Registered Training Organisations (RTOs).The competency specified in this unit is typically required by trainers/facilitators, training coordinators and managers, human resource and quality personnel.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field Coordination, Management and Quality
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Investigate scope of training and/or assessment services
  • Scope of existing training and/or assessment services provided by the training/assessment organisation is researched, analysed and evaluated, where relevant
  • The purpose/s of providing/obtaining training and/or assessment services are clarified with senior personnel and other relevant stakeholders
  • Research and analysis is carried out to determine internal/external market demand for training and/or assessment services
  • Existing sources of provision and preferred source of provision that reflect purpose/s and market demand are investigated
       
Element: Identify organisational capacity and appropriateness of providing training and/or assessment services
  • Costs and benefits of directly providing training and/or assessment services are estimated and documented
  • Costs and benefits of outsourcing/partnering training and/or assessment services are estimated
  • Funding sources to support services are identified
  • Recommendations relating to scope including operational parameters, operational status and modus operandi are made to relevant personnel, where required
       
Element: Coordinate legal/ organisational requirements
  • Legal/organisational requirements to maintain/ modify scope of training and/or assessment services are identified and interpreted
  • Relevant documentation is finalised and submitted to the appropriate authority
  • Communication and interactions with appropriate authority are coordinated and maintained
  • Issues/irregularities identified by self and/or others are addressed and managed in an appropriate timeframe and manner
       
Element: Monitor scope of training and/or assessment services
  • Legal/organisational requirements relating to scope are monitored and maintained
  • The environment is monitored for changes that may impact on scope and advice is provided to relevant persons, as required
  • Information relating to scope is disseminated to relevant persons and organisations
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of Assessment

To demonstrates competency against this unit candidates must be able to provide evidence that they have investigated and determined the scope of training and/or assessment services in an organisation and have coordinated and monitored legal/organisational processes and requirements relevant to the effective scope.

Evidence Requirements

Required knowledge includes:

purposes/needs for training and/or assessment services

relevant legal and organisational requirements and where to access them, for example:

the Australian Quality Training Framework (AQTF) Standards for Registered Training Organisations (RTOs)

relevant STA system for registration

relevant Training Package/s

the industrial relations system, industry/workplace relations, and industrial awards/enterprise agreements

anti-discrimination requirements including equal opportunity, racial vilification and disability discrimination

quality systems

authoritative responsibilities and parameters within the training and/or assessment organisation

types of scope including implications and benefits to the training and/or assessment organisation

types of and how to access potential funding

strategic directions of the training and/or assessment organisation

existing training and/or assessment services provided by the organisation

research methodologies

OHS relating to scope including:

risks that should be addressed by a training and/or assessment organisation

legislative requirements for OHS record keeping and reporting requirements

OHS obligations of the training and/or assessment organisation, the trainer/facilitator, assessor and learner

requirements for consultation under OHS legislation

Required skills and attributes include:

literacy skills to:

read and interpret state/territory and organisational policies and procedures

read and interpret legal requirements and training and/or assessment organisation standards

analyse information

language skills to:

communicate information

conduct consultations

liaise with appropriate authorities

problem solving skills to:

identify/recognise issues/irregularities

effectively address issues/irregularities

commitment to quality and improvement

research and analysis skills to determine new business opportunities and recognise industry trends and directions

cost-benefit analysis skills to determine capability and viability to extend scope of training and/or assessment services and evaluate operational effectiveness

interpersonal skills, including:

maintaining appropriate relationships internally and with clients/stakeholders

being open to the opinion of others

communicating effectively

listening actively

negotiating

computer/technical skills, for example:

using a range of software programs

using the internet for research

using organisation's information management system

Products that could be used as evidence include:

analysis of the current scope of the training and/or assessment organisation in terms of focus and scope

analysis of trends and market demand for existing and potential training and/or assessment services

examples of consultation processes used

completed and signed registration documentation

cost-benefit analysis of potential change to scope

documentation of processes used to maintain scope of training and/or assessment services

Processes that could be used as evidence include:

what consultation processes were used to obtain feedback from personnel, current/potential clients and stakeholders, and why

how costs and benefits of proposed services were analysed and calculated

how personnel, material and physical operational requirements were calculated to determine the organisation's capability

how evidence to support the registration documentation was identified and accessed/ developed

how internal changes were identified and reported to authorities

how changes to the vocational education and training industry were sourced and disseminated to personnel, if relevant

how potential funding was sourced

Resource implications for assessment include:

access to legal and organisational documentation

time in liaising with a range of relevant personnel

The collection of quality evidence requires that:

assessment must address the scope of this unit and reflect all components of the unit i.e. the Elements, Performance Criteria, Range Statement, Evidence Guide, Employability Skills

a range of appropriate assessment methods/evidence gathering techniques is used to determine competency

evidence must be gathered in the workplace whenever possible. Where no workplace is available, a simulated workplace must be provided

the evidence collected must relate to a number of performances assessed at different points in time and in a learning and assessment pathway these must be separated by further learning and practice

assessment meets the rules of evidence

a judgement of competency should only be made when the assessor is confident that the required outcomes of the unit have been achieved and that consistent performance has been demonstrated

Specific evidence requirements must include:

investigation and evaluation of current scope of training and/or assessment services

completed analysis to identify market trends

consultation processes and outcomes with personnel, clients and stakeholders

research outcomes and recommendations on the organisation's capacity and requirements to support existing and/or proposed training and/or assessment services

management of legal and organisational documentation

processes/systems for monitoring the scope of training and/or assessment services and dissemination of relevant information

Integrated assessment means that:

this unit can be assessed alone or as part of an integrated assessment activity involving relevant units in the TAA04 Training and Assessment Training Package. Suggested units include but are not limited to:

TAACMQ501B Develop training and/or assessment organisational policies and procedures

TAATAS501B Undertake organisational training needs analysis

TAATAS503B Manage contracted work.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Not applicable.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Training and/or assessment organisationrefers to:

a Registered Training Organisation (RTO), i.e. an organisation registered to provide recognised training and assessment services; includes TAFE institutes, private commercial colleges/companies, enterprises, community organisations, group training companies and schools

an organisation working in a partnership arrangement with an RTO to provide recognised training and assessment services

an organisation that provides non-recognised training and assessment services

Scoperefers to:

operational parameters, for example:

single training site

across a number of sites

national/across states/territories

international

operational status, for example:

recognised training and/or assessment services through registration in accordance with the Australian Quality Training Framework (AQTF) Standards for Registered Training Organisations (RTOs)

unrecognised/internal/organisational

in partnership arrangement

operational modus operandi, including:

using Training Packages

using accredited courses

using internal benchmarks and programs

using internal/external learning resources

product-based training

a mix of the above

Purpose/smay relate to:

developing work skills and competency

meeting industry skill needs

improving productivity

building organisational capacity

providing internal certification/recognition

providing external certification/recognition

supporting workplace restructuring and change management

meeting licensing requirements

implementing performance-based systems

developing integrated training/human resources/ industrial relations systems/arrangements

Research and analysismay include:

qualitative research

quantitative research

strengths, weaknesses, opportunities and trends (SWOT) analysis

market trend analysis

consultations with clients/potential clients

using outcomes of organisational training needs analysis

Sources of provisionmay include:

own training and/or assessment organisation

other training and/or assessment organisations able to provide training and/or assessment services in areas addressed by purpose/s

consultants

product suppliers

competitors/potential competitors

Costsmay include:

direct/indirect costs of providing training and/or assessment services 'in house'

direct costs of outsourcing/using external provider

additional personnel/material/equipment/ infrastructure required

'organisational culture' costs associated with using internal/external provision

Benefitsmay include:

direct/indirect benefits of providing training and/or assessment services 'in house'

direct benefits of 'outsourcing'/using external provider

'organisational culture' benefits associated with using internal/external provision

Outsourcingmay include:

the contracting of a training and/or assessment organisation to provide the training and/or assessment service

Partneringmeans:

are collaborative arrangements between a Registered Training Organisation (RTO) and other organisations including other RTOs which enable the partners to share for mutual benefit their resources, effort, time, costs, responsibility and expertise in the provision of training and/or assessment services. These arrangements are regulated by the AQTF Standards for Registered Training Organisations which requires a written agreement between the RTO and each organisation that provides training and/or assessment services on behalf of the RTO.

Funding sourcesmay include:

available organisational funding/budget for training and/or assessment

government funding through RTO's profile

government funding through User Choice

fee-for-service funding

internal/external project funding

industry funding through industry levies

Legal/organisational requirementsmay include:

registration requirement as defined in the Australian Quality Training Framework (AQTF) Standards for Registered Training Organisations (RTOs)

state/territory legislation and regulations governing registration and accreditation

requirements of Training Packages

requirements set by Commonwealth and state/ territory legislation relating to occupational health and safety (OHS); anti-discrimination; workplace/ industrial relations; workers' compensation; apprenticeships/traineeships

requirements set by awards/enterprise bargaining agreements

requirements set by professional associations

requirements set by quality systems

licensing requirements

organisational requirements

defined resource parameters

Relevant documentationmay include:

documentation relating to AQTF and state/territory Training Authority (STA) registration requirements

documentation relating to funding under User Choice

documentation relating to Training Contracts

documentation required by other external authorities relevant to provision of training and/or assessment services

internal organisational documentation/records

Appropriate authoritymay refer to:

registration/accreditation branch of STA

apprenticeships/traineeships branch of STA

internal organisational authority, e.g. appropriate line manager

Issues/irregularitiesmay include:

registration requirements not being met

documentation not completed accurately

issues with personnel responsible for completing documentation

ongoing compliance issues

evaluation irregularities

Changes that may impact on scopemay include:

changes to AQTF/registration requirements and processes

changes to policy and operating environment of vocational education and training

changes to personnel/organisational structure

changes to current training and/or assessment services

changes to policies, procedures and guidelines

changes to legal requirements

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Scope of existing training and/or assessment services provided by the training/assessment organisation is researched, analysed and evaluated, where relevant 
The purpose/s of providing/obtaining training and/or assessment services are clarified with senior personnel and other relevant stakeholders 
Research and analysis is carried out to determine internal/external market demand for training and/or assessment services 
Existing sources of provision and preferred source of provision that reflect purpose/s and market demand are investigated 
Costs and benefits of directly providing training and/or assessment services are estimated and documented 
Costs and benefits of outsourcing/partnering training and/or assessment services are estimated 
Funding sources to support services are identified 
Recommendations relating to scope including operational parameters, operational status and modus operandi are made to relevant personnel, where required 
Legal/organisational requirements to maintain/ modify scope of training and/or assessment services are identified and interpreted 
Relevant documentation is finalised and submitted to the appropriate authority 
Communication and interactions with appropriate authority are coordinated and maintained 
Issues/irregularities identified by self and/or others are addressed and managed in an appropriate timeframe and manner 
Legal/organisational requirements relating to scope are monitored and maintained 
The environment is monitored for changes that may impact on scope and advice is provided to relevant persons, as required 
Information relating to scope is disseminated to relevant persons and organisations 

Forms

Assessment Cover Sheet

TAACMQ504B - Determine and manage scope of training and/or assessment services
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TAACMQ504B - Determine and manage scope of training and/or assessment services

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: