• TLIA1507C - Complete receival/despatch documentation

Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIA1507C Mapping and Delivery Guide
Complete receival/despatch documentation

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TLIA1507C - Complete receival/despatch documentation
Description This unit involves the skills and knowledge required to complete receival/despatch documentation in accordance with regulatory and workplace requirements including analysing orders to identify work requirements to fill order, following workplace order documentation processes, and finalising documentation in accordance with workplace procedures and any relevant regulatory requirements.
Employability Skills The required outcomes described in this unit of competency contain applicable facets of Employability Skills. The Employability Skills Summary of the qualification in which this competency is packaged will assist in identifying employability skill requirements.
Learning Outcomes and Application Work must be carried out in compliance with the relevant regulations and workplace requirements concerning the completion of receival/despatch documentation.Work is performed under some supervision generally within a team environment. It involves the application of workplace procedures and regulatory requirements to the completion of receival/despatch documentation as part of work activities in the warehousing, distribution and/or storage industries.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Analyse order to identify work requirements to fill order
  • Order request documentation is interpreted
  • Product(s) in order are noted and workplace location(s) are identified
  • Workplace and product knowledge is used to organise documentation
  • Required schedules for order movement are identified and noted where required
  • Special aspects of the order such as dangerous/hazardous goods or temperature controlled goods are identified and information on required documentation procedures and relevant regulatory requirements is identified, accessed and interpreted
       
Element: Follow workplace order documentation processes
  • Workplace procedures for documentation of an order are identified
  • Workplace documentation is completed in accordance with workplace procedures and any relevant regulatory requirements
       
Element: Finalise documentation
  • Order is checked against schedule and order form
  • Workplace records are completed, and labels and appropriate documentation are attached in accordance with workplace procedures and any relevant regulatory requirements
  • Special transportation requirements are identified and conveyed to appropriate personnel
  • Where applicable, all required documentation requirements for dangerous goods and hazardous materials are completed in accordance with the relevant regulations and codes
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and/or equipment, and/or

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through appropriately simulated activities at the registered training organisation, and/or

in an appropriate range of situations in the workplace


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Australian and international codes and regulations relevant to the completion of receival/despatch documentation, including the ADG Code and relevant bond, quarantine or other legislative requirements

Relevant OH&S and environmental protection procedures and guidelines

Workplace procedures and policies for the completion of receival/despatch documentation

Focus of operation of work systems, equipment, management and site operating systems for the receiving and despatch of goods

Problems that may occur when completing receival and despatch documentation and appropriate action that can be taken to resolve the problems

Specifications and standards for the checking and inspection of received and despatched goods

Documentation requirements for the receipt and despatch of goods

Housekeeping standards procedures required in the workplace

Site layout and obstacles

Required skills:

Communicate effectively with others when completing receival and despatch documentation

Read rand interpret instructions, procedures and labels relevant to the completion of receival and despatch documentation

Complete receival and despatch documentation

Identify containers and goods coding, ADG and IMDG markings and where applicable emergency information panels

Work collaboratively with others when completing receival and despatch documentation

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems when completing receival and despatch documentation in accordance with regulatory requirements and workplace procedures

Monitor work activities in terms of planned schedule

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Select and use relevant computer, communication and office equipment when completing receival and despatch documentation

Estimate the size, shape and special requirements of goods and loads

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Work may be conducted:

in a range of work environments

by day or night

Customers may be:

internal or external

Workplaces may comprise:

large, medium or small worksites

Work may be conducted in:

limited or restricted spaces

exposed conditions

controlled or open environments

Received/despatched goods may involve:

special handling and storage requirements, including temperature controlled goods, dangerous goods, explosives and hazardous substances

Problems that may occur when receiving/despatching goods include:

damaged stock

damaged pallets or packaging

wrong stock

error in paperwork

poorly stacked stock

incorrect quantity

Aspects of goods to be checked when receiving/despatching goods may include:

correct type

number

condition

quality

packaging

labelling

dangerous goods declarations and marking (where applicable)

Hazards in the work area may include exposure to:

chemicals

dangerous or hazardous substances

movements of equipment, goods and materials

oil or water on floor

a fire or explosion

damaged packaging or pallets

debris on floor

poorly stacked pallets

faulty equipment

Consultative processes may involve:

other employees and supervisors

suppliers, customers and clients

drivers and agents

relevant authorities and institutions

management and union representatives

industrial relations and OH&S specialists

other maintenance, professional or technical staff

Communication in the work area may include:

phone

electronic data interchange (EDI)

fax

email

internet

RF systems

oral, aural or signed communications

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Personal protective equipment may include:

gloves

safety headwear and footwear

safety glasses

two-way radios

high visibility clothing

Information/documents may include:

goods identification numbers and codes

manifests, picking slips, merchandise transfers, stock requisitions and bar codes

codes of practice and regulations relevant to the receiving of goods

Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances

operations manuals, job specifications and induction documentation

manufacturers specifications for equipment

workplace procedures and policies

supplier and/or client instructions

dangerous goods declarations and material safety data sheets (where applicable)

award, enterprise bargaining agreement, other industrial arrangements

relevant Australian standards and certification requirements

quality assurance procedures

emergency procedures

Applicable regulations and legislation may include:

relevant codes and regulations for the receiving of goods

Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances, including:

Australian and International Dangerous Goods Codes

Australian Marine Orders and the International Maritime Dangerous Goods Code

IATA Dangerous Goods by Air Regulations

Australian and international explosives codes

licence, patent or copyright arrangements

water and road use and licence arrangements

export/import/quarantine/bond requirements

marine orders

relevant state/territory OH&S and environmental protection legislation

workplace relations regulations

workers compensation regulations

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Order request documentation is interpreted 
Product(s) in order are noted and workplace location(s) are identified 
Workplace and product knowledge is used to organise documentation 
Required schedules for order movement are identified and noted where required 
Special aspects of the order such as dangerous/hazardous goods or temperature controlled goods are identified and information on required documentation procedures and relevant regulatory requirements is identified, accessed and interpreted 
Workplace procedures for documentation of an order are identified 
Workplace documentation is completed in accordance with workplace procedures and any relevant regulatory requirements 
Order is checked against schedule and order form 
Workplace records are completed, and labels and appropriate documentation are attached in accordance with workplace procedures and any relevant regulatory requirements 
Special transportation requirements are identified and conveyed to appropriate personnel 
Where applicable, all required documentation requirements for dangerous goods and hazardous materials are completed in accordance with the relevant regulations and codes 

Forms

Assessment Cover Sheet

TLIA1507C - Complete receival/despatch documentation
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

TLIA1507C - Complete receival/despatch documentation

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: