Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIA5035 Mapping and Delivery Guide
Manage international freight transfer

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TLIA5035 - Manage international freight transfer
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to plan and manage international freight transfer, according to relevant regulatory requirements and workplace procedures, including the Australian Dangerous Goods (ADG) and International Dangerous Goods (IDG) codes. It includes analysing freight transfer requirements, planning and establishing processes, monitoring and coordinating systems and processes for international freight transfer and completing all required documentation.Work is carried out under general guidance. It requires discretion and judgement for self and others in planning and using resources, services and processes to achieve required outcomes.The unit generally applies to those with responsibility for resource coordination and allocation, who lead individuals or teams.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
Prerequisites/co-requisites
Competency Field A ‒ Handling Cargo/Stock
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Analyse freight transfer requirements
       
Element: Australian and international codes and regulations, and workplace policies for international freight transfer are identified
       
Element: Information on current and potential customers, and their international freight requirements is obtained and analysed in accordance with workplace procedures
       
Element: Special characteristics and customer requirements for the types of freight to be transferred are identified, interpreted and considered in accordance with workplace procedures
       
Element: Appropriate options for international freight transfer are evaluated in terms of identified special requirements, customer need and relevant regulatory requirements, including Australian and international codes for the transfer of dangerous goods and hazardous substances
       
Element: Selected options for freight transfer arrangements are documented in accordance with workplace policy and related regulations
       
Element: Plan systems and processes for international freight transfer
       
Element: Workplace policies and mission statement are interpreted to define the process requirements for international freight transfer
       
Element: Appropriate systems are evaluated and established/coordinated to facilitate the organisation of international freight transfer, including suitable risk analysis
       
Element: Human resources needed to organise international freight transfer are identified and documented
       
Element: Action is initiated to ensure staff are assigned, recruited and/or trained in accordance with identified human resource requirements
       
Element: Office, computer and communications equipment is identified and action is initiated for appropriate assignment or procurements
       
Element: Quality standards and procedures for proposed international freight transfer processes are documented/updated in accordance with workplace procedures
       
Element: Monitor and coordinate systems and processes for international freight transfer
       
Element: International freight forwarding operations are monitored against identified quality standards and for compliance with Australian and international regulatory requirements
       
Element: Non-compliance with quality standards or regulatory requirements is identified and appropriate action is initiated to report and rectify identified problems
       
Element: Customer satisfaction with international freight transfer services is monitored using appropriate methods
       
Element: Customer concerns and suggestions for service improvements are acted upon in accordance with workplace procedures
       
Element: Reports and other required documentation related to international freight transfer operations are completed and referred to relevant personnel in accordance with workplace procedures
       
Element: Any changes in Australian and international regulations and codes of practice relevant to international freight transfer are monitored, identified and appropriate action is initiated to ensure ongoing compliance of workplace processes and systems
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Analyse freight transfer requirements

1.1

Australian and international codes and regulations, and workplace policies for international freight transfer are identified

1.2

Information on current and potential customers, and their international freight requirements is obtained and analysed in accordance with workplace procedures

1.3

Special characteristics and customer requirements for the types of freight to be transferred are identified, interpreted and considered in accordance with workplace procedures

1.4

Appropriate options for international freight transfer are evaluated in terms of identified special requirements, customer need and relevant regulatory requirements, including Australian and international codes for the transfer of dangerous goods and hazardous substances

1.5

Selected options for freight transfer arrangements are documented in accordance with workplace policy and related regulations

2

Plan systems and processes for international freight transfer

2.1

Workplace policies and mission statement are interpreted to define the process requirements for international freight transfer

2.2

Appropriate systems are evaluated and established/coordinated to facilitate the organisation of international freight transfer, including suitable risk analysis

2.3

Human resources needed to organise international freight transfer are identified and documented

2.4

Action is initiated to ensure staff are assigned, recruited and/or trained in accordance with identified human resource requirements

2.5

Office, computer and communications equipment is identified and action is initiated for appropriate assignment or procurements

2.6

Quality standards and procedures for proposed international freight transfer processes are documented/updated in accordance with workplace procedures

3

Monitor and coordinate systems and processes for international freight transfer

3.1

International freight forwarding operations are monitored against identified quality standards and for compliance with Australian and international regulatory requirements

3.2

Non-compliance with quality standards or regulatory requirements is identified and appropriate action is initiated to report and rectify identified problems

3.3

Customer satisfaction with international freight transfer services is monitored using appropriate methods

3.4

Customer concerns and suggestions for service improvements are acted upon in accordance with workplace procedures

3.5

Reports and other required documentation related to international freight transfer operations are completed and referred to relevant personnel in accordance with workplace procedures

3.6

Any changes in Australian and international regulations and codes of practice relevant to international freight transfer are monitored, identified and appropriate action is initiated to ensure ongoing compliance of workplace processes and systems

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate hazards that may exist during work activities

applying relevant legislation and workplace procedures

communicating and working effectively with others when managing international freight transfer operations

completing documentation related to managing international freight transfer operations

maintaining workplace records and documentation when managing international freight transfer operations

modifying activities depending on operational contingencies, risk situations and environments

monitoring work activities in terms of planned schedule

operating and adapting to differences in freight and systems in accordance with standard operating procedures

planning and organising systems and activities when managing international freight transfer operations

providing leadership to others when managing international freight transfer operations

reading and interpreting instructions, procedures, information and labels relevant to managing international freight transfer operations

reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with regulatory requirements and workplace procedures

selecting and applying appropriate technology, information systems and procedures when managing international freight transfer operations

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

application of relevant Australian Standards and associated certification requirements

contacts and sources of information/documentation needed when managing international freight transfer systems

operational requirements for the safe transfer and storage of dangerous goods and hazardous substances

operational work systems, resources, management and workplace operating systems

procedures for establishing and monitoring suitable international freight transfer operations

procedures for liaising with relevant Australian and international contacts using appropriate technology

procedures for reviewing options for international freight transfer systems

procedures for identifying and evaluating information needed to manage the international transfer of freight

procedures for identifying and interpreting requirements of current and potential clients

quality and customer service policies and procedures

relevant Australian and international regulations, codes of practice and legislative requirements including local and international freight regulations

relevant permit and licence requirements

relevant workplace documentation procedures applicable to the international transfer of freight.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Analyse freight transfer requirements

1.1

Australian and international codes and regulations, and workplace policies for international freight transfer are identified

1.2

Information on current and potential customers, and their international freight requirements is obtained and analysed in accordance with workplace procedures

1.3

Special characteristics and customer requirements for the types of freight to be transferred are identified, interpreted and considered in accordance with workplace procedures

1.4

Appropriate options for international freight transfer are evaluated in terms of identified special requirements, customer need and relevant regulatory requirements, including Australian and international codes for the transfer of dangerous goods and hazardous substances

1.5

Selected options for freight transfer arrangements are documented in accordance with workplace policy and related regulations

2

Plan systems and processes for international freight transfer

2.1

Workplace policies and mission statement are interpreted to define the process requirements for international freight transfer

2.2

Appropriate systems are evaluated and established/coordinated to facilitate the organisation of international freight transfer, including suitable risk analysis

2.3

Human resources needed to organise international freight transfer are identified and documented

2.4

Action is initiated to ensure staff are assigned, recruited and/or trained in accordance with identified human resource requirements

2.5

Office, computer and communications equipment is identified and action is initiated for appropriate assignment or procurements

2.6

Quality standards and procedures for proposed international freight transfer processes are documented/updated in accordance with workplace procedures

3

Monitor and coordinate systems and processes for international freight transfer

3.1

International freight forwarding operations are monitored against identified quality standards and for compliance with Australian and international regulatory requirements

3.2

Non-compliance with quality standards or regulatory requirements is identified and appropriate action is initiated to report and rectify identified problems

3.3

Customer satisfaction with international freight transfer services is monitored using appropriate methods

3.4

Customer concerns and suggestions for service improvements are acted upon in accordance with workplace procedures

3.5

Reports and other required documentation related to international freight transfer operations are completed and referred to relevant personnel in accordance with workplace procedures

3.6

Any changes in Australian and international regulations and codes of practice relevant to international freight transfer are monitored, identified and appropriate action is initiated to ensure ongoing compliance of workplace processes and systems

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Forms

Assessment Cover Sheet

TLIA5035 - Manage international freight transfer
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIA5035 - Manage international freight transfer

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: