Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIC3032 Mapping and Delivery Guide
Operate and monitor a passenger electric tram

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TLIC3032 - Operate and monitor a passenger electric tram
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to operate and monitor a passenger electric tram in accordance with relevant workplace practices, tramway regulations and codes of practice.It includes planning and preparing a tram for passenger service, operating a passenger electric tram, operating a revenue collection system, monitoring passenger electric tram performance during service, and communicating effectively with other personnel. People achieving competence in this unit will need to fulfil the applicable state/territory legislated rail safety requirements and to comply with relevant codes of practice and/or guidelines, as well as relevant state/territory road rules and tramway regulatory requirements.Work is performed under minimal supervision, generally within a team environment. It involves the application of routine operational principles and procedures when operating and monitoring a passenger electric tram across a variety of operational contexts.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Practical assessment must occur in an appropriate range of situations in the workplace.

A simulator assessment is not suitable for the final assessment of this unit of competency

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in the tram industry

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
Prerequisites/co-requisites
Competency Field C – Vehicle Operation
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare passenger electric tram for operations
       
Element: Driving requirement is identified and confirmed from roster, shift card or other authorised documentation
       
Element: Signon/logon procedures at the depot are completed and tram to be driven is correctly identified and located
       
Element: Resources are identified and obtained, including documentation
       
Element: Hazards are identified, risks are assessed and risk control measures are implemented
       
Element: Procedures for reporting incidents and the cancellation and nonoperation of services are identified and followed
       
Element: Operate passenger electric tram
       
Element: Tram is operated within specifications and organisational requirements to meet required schedules, routes, timetables and special services
       
Element: Onboard equipment is confirmed as being serviceable, and is operated in accordance with specifications and organisational requirements
       
Element: Warning devices and gauges are monitored and responded to in accordance with organisational requirements
       
Element: Operational restrictions established by the organisation and relevant legislation are observed
       
Element: Tram is stopped in designated and approved locations and within limitations, to permit safe embarkation and alighting of all kinds of passengers
       
Element: Destination signs are adjusted in accordance with work schedules
       
Element: Wheelchair equipment where provided is operated when required in accordance with workplace procedures
       
Element: Respond effectively to external operating factors
       
Element: Instructions are verified as required, interpreted and followed, in accordance with relevant regulatory requirements and organisational policies and procedures, to ensure actions taken are appropriate and safe
       
Element: Fixed traffic and hand signals and verbal movement commands are interpreted and followed, in accordance with regulatory requirements and organisational policies and procedures, to ensure that actions taken are appropriate and safe
       
Element: Hazardous situations are recognised and appropriate action is taken to minimise risk to personnel and equipment
       
Element: Defensive driving practices are employed at all times
       
Element: Operate revenue collection systems
       
Element: Startup check is completed in accordance with workplace procedures
       
Element: Ticketing system is activated, operated and updated in accordance with workplace procedures
       
Element: Ticketing system defects are reported in accordance with workplace procedures
       
Element: Ticketing system is closed down, in accordance with authorised organisation procedures
       
Element: Operate and monitor onboard equipment
       
Element: Electric tram equipment is monitored and operated to maintain optimum running conditions and to identify faults, defects and deficiencies
       
Element: Appropriate action is taken in response to identified faults, defects and deficiencies to ensure safe operation of tram, including communications with operations controller as required
       
Element: Faults, defects and deficiencies are assessed to determine risk of damage to equipment or injury to personnel
       
Element: Defects are reported and/or recorded
       
Element: Work collaboratively
       
Element: Safe operation and monitoring of tram is maintained in collaboration with tram crew, tram controllers and other relevant personnel in accordance with workplace requirements
       
Element: Potential or actual conflicts or grievances with tram crew, tram controllers and other relevant personnel when operating a tram, are recognised and resolved in accordance with workplace procedures
       
Element: Regular communication is maintained with tram crew, drivers of other passenger electric trams and other relevant personnel when operating a tram, in accordance with workplace procedures and regulatory requirements
       
Element: Tram crew, tram controllers, drivers of other passenger electric trams and other relevant personnel are advised of operational problems, delays, safety incidents and emergency situations
       
Element: Relevant information provided by tram crew, drivers of other passenger electric trams and other relevant personnel is interpreted and applied to driving activities in accordance with workplace procedures and applicable regulatory requirements
       
Element: Follow all applicable tramway regulatory requirements
       
Element: Tramway regulatory requirements applicable to the operation of the tram and the track or road concerned are accessed, clarified as required and interpreted
       
Element: Relevant tramway regulatory requirements are applied and followed when operating a tram
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare passenger electric tram for operations

1.1

Driving requirement is identified and confirmed from roster, shift card or other authorised documentation

1.2

Signon/logon procedures at the depot are completed and tram to be driven is correctly identified and located

1.3

Resources are identified and obtained, including documentation

1.4

Hazards are identified, risks are assessed and risk control measures are implemented

1.5

Procedures for reporting incidents and the cancellation and nonoperation of services are identified and followed

2

Operate passenger electric tram

2.1

Tram is operated within specifications and organisational requirements to meet required schedules, routes, timetables and special services

2.2

Onboard equipment is confirmed as being serviceable, and is operated in accordance with specifications and organisational requirements

2.3

Warning devices and gauges are monitored and responded to in accordance with organisational requirements

2.4

Operational restrictions established by the organisation and relevant legislation are observed

2.5

Tram is stopped in designated and approved locations and within limitations, to permit safe embarkation and alighting of all kinds of passengers

2.6

Destination signs are adjusted in accordance with work schedules

2.7

Wheelchair equipment where provided is operated when required in accordance with workplace procedures

3

Respond effectively to external operating factors

3.1

Instructions are verified as required, interpreted and followed, in accordance with relevant regulatory requirements and organisational policies and procedures, to ensure actions taken are appropriate and safe

3.2

Fixed traffic and hand signals and verbal movement commands are interpreted and followed, in accordance with regulatory requirements and organisational policies and procedures, to ensure that actions taken are appropriate and safe

3.3

Hazardous situations are recognised and appropriate action is taken to minimise risk to personnel and equipment

3.4

Defensive driving practices are employed at all times

4

Operate revenue collection systems

4.1

Startup check is completed in accordance with workplace procedures

4.2

Ticketing system is activated, operated and updated in accordance with workplace procedures

4.3

Ticketing system defects are reported in accordance with workplace procedures

4.4

Ticketing system is closed down, in accordance with authorised organisation procedures

5

Operate and monitor onboard equipment

5.1

Electric tram equipment is monitored and operated to maintain optimum running conditions and to identify faults, defects and deficiencies

5.2

Appropriate action is taken in response to identified faults, defects and deficiencies to ensure safe operation of tram, including communications with operations controller as required

5.3

Faults, defects and deficiencies are assessed to determine risk of damage to equipment or injury to personnel

5.4

Defects are reported and/or recorded

6

Work collaboratively

6.1

Safe operation and monitoring of tram is maintained in collaboration with tram crew, tram controllers and other relevant personnel in accordance with workplace requirements

6.2

Potential or actual conflicts or grievances with tram crew, tram controllers and other relevant personnel when operating a tram, are recognised and resolved in accordance with workplace procedures

6.3

Regular communication is maintained with tram crew, drivers of other passenger electric trams and other relevant personnel when operating a tram, in accordance with workplace procedures and regulatory requirements

6.4

Tram crew, tram controllers, drivers of other passenger electric trams and other relevant personnel are advised of operational problems, delays, safety incidents and emergency situations

6.5

Relevant information provided by tram crew, drivers of other passenger electric trams and other relevant personnel is interpreted and applied to driving activities in accordance with workplace procedures and applicable regulatory requirements

7

Follow all applicable tramway regulatory requirements

7.1

Tramway regulatory requirements applicable to the operation of the tram and the track or road concerned are accessed, clarified as required and interpreted

7.2

Relevant tramway regulatory requirements are applied and followed when operating a tram

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to differences in passenger electric trams and associated equipment and procedures

checking and refilling sand boxes and carrying out sand system testing processes as required on a passenger electric tram

communicating effectively with others

completing relevant documentation

identifying job hazards and taking required action to minimise, control or eliminate identified hazards

implementing contingency plans

interpreting and following instructions and prioritising work

modifying activities depending on operational contingencies, risk situations and environments

monitoring devices, braking and drive equipment, ancillary systems and signalling systems

monitoring journey schedule

reading and interpreting relevant instructions, procedures, information and signs

recognising problems that may arise when operating and monitoring a passenger electric tram and taking appropriate action

working collaboratively with others.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

applicable state/territory legislated rail safety requirements, relevant codes of practice and/or guidelines

emergency procedures

passenger electric tram controls, instruments and indicators and their purpose, location and use including controls to start, accelerate, decelerate and stop a passenger electric tram

passenger electric tram operating characteristics, capabilities and limitations

principles of defensive driving

procedures and required protocol for operating electronic communications equipment

procedures for adjusting controls to maximise efficient and safe running

procedures for identifying equipment defects and assessing for appropriate action

procedures for managing safety incidents and hazardous situations that may arise when operating and monitoring a passenger electric tram

procedures for operating and monitoring a passenger electric tram

procedures for operating and monitoring ancillary equipment on the tram

relevant Australian road rules and traffic authority

relevant state/territory road and traffic authority and tramway operating procedures

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental procedures and regulations

speed and load limits for a tram

track, road and route

typical defects that can occur on a passenger electric tram and related action that should be taken

workplace operational instructions.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare passenger electric tram for operations

1.1

Driving requirement is identified and confirmed from roster, shift card or other authorised documentation

1.2

Signon/logon procedures at the depot are completed and tram to be driven is correctly identified and located

1.3

Resources are identified and obtained, including documentation

1.4

Hazards are identified, risks are assessed and risk control measures are implemented

1.5

Procedures for reporting incidents and the cancellation and nonoperation of services are identified and followed

2

Operate passenger electric tram

2.1

Tram is operated within specifications and organisational requirements to meet required schedules, routes, timetables and special services

2.2

Onboard equipment is confirmed as being serviceable, and is operated in accordance with specifications and organisational requirements

2.3

Warning devices and gauges are monitored and responded to in accordance with organisational requirements

2.4

Operational restrictions established by the organisation and relevant legislation are observed

2.5

Tram is stopped in designated and approved locations and within limitations, to permit safe embarkation and alighting of all kinds of passengers

2.6

Destination signs are adjusted in accordance with work schedules

2.7

Wheelchair equipment where provided is operated when required in accordance with workplace procedures

3

Respond effectively to external operating factors

3.1

Instructions are verified as required, interpreted and followed, in accordance with relevant regulatory requirements and organisational policies and procedures, to ensure actions taken are appropriate and safe

3.2

Fixed traffic and hand signals and verbal movement commands are interpreted and followed, in accordance with regulatory requirements and organisational policies and procedures, to ensure that actions taken are appropriate and safe

3.3

Hazardous situations are recognised and appropriate action is taken to minimise risk to personnel and equipment

3.4

Defensive driving practices are employed at all times

4

Operate revenue collection systems

4.1

Startup check is completed in accordance with workplace procedures

4.2

Ticketing system is activated, operated and updated in accordance with workplace procedures

4.3

Ticketing system defects are reported in accordance with workplace procedures

4.4

Ticketing system is closed down, in accordance with authorised organisation procedures

5

Operate and monitor onboard equipment

5.1

Electric tram equipment is monitored and operated to maintain optimum running conditions and to identify faults, defects and deficiencies

5.2

Appropriate action is taken in response to identified faults, defects and deficiencies to ensure safe operation of tram, including communications with operations controller as required

5.3

Faults, defects and deficiencies are assessed to determine risk of damage to equipment or injury to personnel

5.4

Defects are reported and/or recorded

6

Work collaboratively

6.1

Safe operation and monitoring of tram is maintained in collaboration with tram crew, tram controllers and other relevant personnel in accordance with workplace requirements

6.2

Potential or actual conflicts or grievances with tram crew, tram controllers and other relevant personnel when operating a tram, are recognised and resolved in accordance with workplace procedures

6.3

Regular communication is maintained with tram crew, drivers of other passenger electric trams and other relevant personnel when operating a tram, in accordance with workplace procedures and regulatory requirements

6.4

Tram crew, tram controllers, drivers of other passenger electric trams and other relevant personnel are advised of operational problems, delays, safety incidents and emergency situations

6.5

Relevant information provided by tram crew, drivers of other passenger electric trams and other relevant personnel is interpreted and applied to driving activities in accordance with workplace procedures and applicable regulatory requirements

7

Follow all applicable tramway regulatory requirements

7.1

Tramway regulatory requirements applicable to the operation of the tram and the track or road concerned are accessed, clarified as required and interpreted

7.2

Relevant tramway regulatory requirements are applied and followed when operating a tram

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Forms

Assessment Cover Sheet

TLIC3032 - Operate and monitor a passenger electric tram
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIC3032 - Operate and monitor a passenger electric tram

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: