Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIE4033 Mapping and Delivery Guide
Use communications systems to control tram/light rail operations

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TLIE4033 - Use communications systems to control tram/light rail operations
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to use radio systems to control tram/light rail operations.It includes identifying equipment types and features, using communications equipment and responding to requests.This unit covers activities where a number of different communications systems are used concurrently, including radios, fixed-line and mobile telephones and computers.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations or, where this is not available, in simulated workplace operational situations that replicate tram/light rail corridor workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include:

a range of relevant exercises, case studies and/or simulations

relevant and appropriate materials, tools, equipment and personal protective equipment (PPE) currently used in industry

applicable documentation, including workplace procedures, regulations, rail industry standards, codes of practice and operation manuals.
Prerequisites/co-requisites
Competency Field E – Communication and Calculation
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify communications equipment systems and features
       
Element: Types of communications equipment, component parts and accessories used in the work area are identified
       
Element: Applications for workplace activities of the different communications systems and related software are interpreted as required
       
Element: Communications system features and control functions are identified
       
Element: Hazards are identified, risks are assessed and control measures are implemented
       
Element: Appropriate communications system is selected depending on type of communication to be made
       
Element: Use communications equipment systems
       
Element: System checks are carried out prior to operations to confirm communications system is operational, in accordance with organisational requirements
       
Element: Communications systems are operated safely in accordance with organisational procedures and regulatory requirements
       
Element: Communications system security is maintained in accordance with organisational procedures
       
Element: Messages are received, interpreted and recorded in accordance with operating procedures and regulatory requirements
       
Element: Text and numeric data are entered into communications system using appropriate technology as required
       
Element: Entered information is checked and corrected as required
       
Element: Receive and respond to requests
       
Element: Details of the situation are established using effective communication skills, techniques and resources, in accordance with organisational procedures
       
Element: Communication difficulties are acknowledge and efforts are made to overcome these difficulties
       
Element: Complete details of request are accurately recorded in a timely and efficient manner, in accordance with organisational procedures
       
Element: Urgency of request is determined using information gained from person making the request
       
Element: Suitable response is formulated in accordance with organisational procedures
       
Element: Request is referred in accordance with situation presented and organisational procedures
       
Element: Requests are answered promptly in accordance with organisational procedures
       
Element: Requests are dealt with in a professional manner at all times
       
Element: Appropriate follow-up action is taken, in accordance with needs of the situation and organisational procedures
       
Element: Respond to communications system faults
       
Element: Communications system technical faults are identified and appropriate action is taken
       
Element: Back-up or alternative systems are utilised when primary system fails or as required
       
Element: Communication difficulties are acknowledged and efforts are made to overcome these difficulties
       
Element: Complete details of request are accurately recorded in a timely and efficient manner in accordance with organisational procedures
       
Element: Appropriate follow-up action is taken in accordance with needs of the situation and organisational procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

communicating effectively with others using available communications equipment

completing relevant documentation

identifying and reporting problems, faults or malfunctions

identifying and using required communications technology

identifying job hazards and taking required action to minimise, control or eliminate identified hazards

prioritising communications activities depending on operational contingencies, risk situations and environments

terminating calls in accordance with organisational procedures.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

communications systems features

effective communication techniques including barriers to communication and how to overcome them

manufacturer operating instructions/guidelines for communications equipment

problems that can occur when using communications systems and corrective actions

procedures and protocols for communicating with others

procedures and protocols for using communications systems during an emergency

relevant sections of legislated rail safety requirements, codes of practice and/or guidelines

work health and safety (WHS)/occupational health and safety (OHS) risks and hazards when using communications systems

workplace communication records.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Forms

Assessment Cover Sheet

TLIE4033 - Use communications systems to control tram/light rail operations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIE4033 - Use communications systems to control tram/light rail operations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: