Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIF1002B Mapping and Delivery Guide
Conduct housekeeping activities

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TLIF1002B - Conduct housekeeping activities
Description This unit involves the skills and knowledge required to conduct housekeeping activities in the workplace, including identifying required housekeeping requirements, procedures and resources for different areas of the workplace; monitoring and maintaining cleanliness and tidiness in the workplace; and completing assigned housekeeping tasks. Licensing, legislative, regulatory and certification requirements are applicable to this unit.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application Work must be carried out in accordance with workplace housekeeping procedures.Work is performed under some supervision generally in a team environment. It involves the application of basic safety principles to the completion of housekeeping tasks as part of workplace operations.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify the housekeeping requirements, procedures and resources of different areas of the workplace
  • Workplace procedures for housekeeping are identified
  • Equipment and consumables are selected in accordance with work area requirements
  • Specific requirements for housekeeping activities in different parts of the work area are identified and followed
       
Element: Monitor and maintain cleanliness and tidiness in the workplace
  • Initiative is used to continuously monitor the cleanliness and tidiness of the worksites
  • Housekeeping issues are raised with designated personnel in accordance with workplace procedures
  • Housekeeping equipment is operated in accordance with manufacturer instructions and company policy
  • Housekeeping equipment and supplies are maintained and stored
       
Element: Complete assigned housekeeping duties
  • Assigned housekeeping duties are conducted following workplace procedures and ensuring that waste is removed
  • Maintenance requirements of any damaged items are notified to appropriate personnel
  • Schedules and records for housekeeping duties are maintained
  • Work areas are checked and meet required workplace standards
  • Work is carried out following enterprise practices and safe work procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of:

identifying workplace housekeeping requirements

undertaking housekeeping in the workplace

Context of and specific resources for assessment

Access is required to:

relevant and appropriate materials and equipment to meet the performance criteria

applicable documentation, including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Practical assessment must occur:

in three different activities of the job role in the workplace

if in a simulated work environment, using industry-standard equipment

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Workplace procedures and policies for carrying out housekeeping tasks in the workplace

Risks when carrying out housekeeping tasks and related precautions to control them

Housekeeping standards required in the workplace

Purpose of housekeeping within the workplace

Site layout and obstacles

Servicing procedures for housekeeping equipment

Relevant enterprise practices and safe work procedures for the job role

Required skills:

Communicate effectively with others when carrying out housekeeping tasks

Interpret and follow operational instructions and prioritise work

Operate electronic communication equipment to required protocol

Work collaboratively with others when carrying out housekeeping tasks

Report and rectify within limits of own role problems, faults and malfunctions identified when carrying out housekeeping tasks in accordance with regulatory requirements and workplace procedures

Apply precautions and required action to minimise, control or eliminate hazards that may exist during housekeeping activities

Modify activities depending on differing operational contingencies, risk situations and environments

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Operate and adapt to differences in equipment in accordance with standard operating procedures

Monitor condition and performance of housekeeping tools and equipment

Service housekeeping tools and equipment in terms of servicing schedule and standard operating procedures

Select and use required personal protective equipment (PPE), conforming to industry and OH&S standards

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Housekeeping tasks may be conducted:

in a range of work environments

by day or night

Customers may be:

internal or external

Workplaces may comprise:

large, medium or small worksites

Work may be conducted in:

tight or restricted spaces

exposed conditions

controlled or open environments

Housekeeping duties may include:

cleaning

returning goods or equipment to storage

repacking

waste removal

maintenance

Hazards in the work area may include exposure to:

chemicals

dangerous or hazardous substances

movement of equipment, goods and materials

Personnel in the work area may include:

workplace personnel

site visitors

contractors

official representatives

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Depending on workplace context, PPE may include:

gloves

safety headwear and footwear

safety glasses

two-way radios

high visibility clothing

eye wash

Information and documents may include:

OH&S and environmental protection regulations

workplace housekeeping procedures and policies

codes of practice, including the National Standard for Manual Handling and the industry safety code

material safety data sheets

policies and procedures for entry and work in confined spaces

manufacturer instructions concerning the use and servicing of equipment

supplier and customer instructions

emergency procedures

regulations and policies concerning noise, smoking, work station ergonomics and other critical OH&S issues

goods identification numbers and codes

manifests, bar codes, goods and container identification

relevant legislation, regulations and related documentation

award, enterprise bargaining agreement, other industrial arrangements

standards and certification requirements

quality assurance procedures

Applicable regulations and legislation may include:

relevant state and territory:

OH&S legislation

environmental protection legislation

workplace relations regulations

dangerous goods and air freight regulations

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Workplace procedures for housekeeping are identified 
Equipment and consumables are selected in accordance with work area requirements 
Specific requirements for housekeeping activities in different parts of the work area are identified and followed 
Initiative is used to continuously monitor the cleanliness and tidiness of the worksites 
Housekeeping issues are raised with designated personnel in accordance with workplace procedures 
Housekeeping equipment is operated in accordance with manufacturer instructions and company policy 
Housekeeping equipment and supplies are maintained and stored 
Assigned housekeeping duties are conducted following workplace procedures and ensuring that waste is removed 
Maintenance requirements of any damaged items are notified to appropriate personnel 
Schedules and records for housekeeping duties are maintained 
Work areas are checked and meet required workplace standards 
Work is carried out following enterprise practices and safe work procedures 

Forms

Assessment Cover Sheet

TLIF1002B - Conduct housekeeping activities
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIF1002B - Conduct housekeeping activities

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: