Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIF4104 Mapping and Delivery Guide
Manage change in the rail safety environment

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TLIF4104 - Manage change in the rail safety environment
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to manage change in a rail safety environment and associated risks. Change may be required because of organisational restructuring or the introduction of new equipment, systems or practices.It includes establishing the context for change, developing a risk management strategy, advertising workplace change, implementing a change management strategy and monitoring change process outcomes.People achieving competence in this unit will need to fulfil the applicable state/territory legislated rail safety requirements and to comply with relevant codes of practice and/or guidelines and rail regulations.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations or, where this is not available, in simulated workplace operational situations that replicate rail workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
Prerequisites/co-requisites
Competency Field F – Safety Management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Establish the context for change
       
Element: Requirement for change is confirmed through consideration of changes to legislation, business or organisational requirements
       
Element: Key stakeholders are identified and consulted on proposed change
       
Element: Benchmarking is conducted with other similar organisational/functional/best practice standards to confirm preferred methodology for managing change
       
Element: Specialists and experts are consulted as required to assist in identifying major change requirements or opportunities
       
Element: Overall life cycle and phases of change are identified
       
Element: Develop risk management strategy
       
Element: Risk assessment is conducted to identify risks and hazards related to change
       
Element: Identified risks are evaluated and controls are established so far as is reasonably practicable in accordance with organisational policy and procedures
       
Element: Responsibility for managing established controls is determined
       
Element: Develop implementation plan
       
Element: Complexity of change is identified and appropriate phases and transition plans are developed
       
Element: Communications strategy is developed in collaboration with key stakeholders
       
Element: Modifications to systems and infrastructure are identified
       
Element: Resources required to implement change are identified
       
Element: Affected personnel and required training/up skilling is identified
       
Element: Updating of risk registers and other safety documentation is identified
       
Element: Procedures for post implementation monitoring and review are established
       
Element: Changes are documented and approval by key stakeholders is obtained in accordance with regulatory and organisational requirements
       
Element: Communicate workplace change
       
Element: Anticipated change is advertised to appropriate organisational personnel who will be affected by change
       
Element: Range of strategies is used to foster a positive attitude to change, especially from individuals on whom organisational change will have the most effect
       
Element: Advice is provided to key stakeholders on strategies for effective change management and sensitivity is shown to people’s individual responses to change
       
Element: Leadership and communications strategies are used to assist others to deal with ambiguity and to adapt to change
       
Element: Implement workplace change
       
Element: Policies, practices and procedures are altered and implemented as required to support change management strategy
       
Element: Modifications to systems and infrastructure are implemented
       
Element: Required training/up skilling of affected personnel is facilitated
       
Element: Risk registers and other safety documentation are updated to reflect implemented change
       
Element: Monitor and review change process and outcomes
       
Element: Organisational safety management system is reviewed and revised to reflect change
       
Element: Ongoing process are monitored following implementation of change to ensure it is meeting organisational requirements
       
Element: Procedures for post-implementation monitoring and review are established
       
Element: Advice is provided to key stakeholders on strategies for effective change management and sensitivity is shown to people’s individual responses to change
       
Element: Ongoing processes are monitored following implementation of change to ensure it is meeting organisational requirements
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Establish the context for change

1.1

Requirement for change is confirmed through consideration of changes to legislation, business or organisational requirements

1.2

Key stakeholders are identified and consulted on proposed change

1.3

Benchmarking is conducted with other similar organisational/functional/best practice standards to confirm preferred methodology for managing change

1.4

Specialists and experts are consulted as required to assist in identifying major change requirements or opportunities

1.5

Overall life cycle and phases of change are identified

2

Develop risk management strategy

2.1

Risk assessment is conducted to identify risks and hazards related to change

2.2

Identified risks are evaluated and controls are established so far as is reasonably practicable in accordance with organisational policy and procedures

2.3

Responsibility for managing established controls is determined

3

Develop implementation plan

3.1

Complexity of change is identified and appropriate phases and transition plans are developed

3.2

Communications strategy is developed in collaboration with key stakeholders

3.3

Modifications to systems and infrastructure are identified

3.4

Resources required to implement change are identified

3.5

Affected personnel and required training/up skilling is identified

3.6

Updating of risk registers and other safety documentation is identified

3.7

Procedures for post implementation monitoring and review are established

3.8

Changes are documented and approval by key stakeholders is obtained in accordance with regulatory and organisational requirements

4

Communicate workplace change

4.1

Anticipated change is advertised to appropriate organisational personnel who will be affected by change

4.2

Range of strategies is used to foster a positive attitude to change, especially from individuals on whom organisational change will have the most effect

4.3

Advice is provided to key stakeholders on strategies for effective change management and sensitivity is shown to people’s individual responses to change

4.4

Leadership and communications strategies are used to assist others to deal with ambiguity and to adapt to change

5

Implement workplace change

5.1

Policies, practices and procedures are altered and implemented as required to support change management strategy

5.2

Modifications to systems and infrastructure are implemented

5.3

Required training/up skilling of affected personnel is facilitated

5.4

Risk registers and other safety documentation are updated to reflect implemented change

6

Monitor and review change process and outcomes

6.1

Organisational safety management system is reviewed and revised to reflect change

6.2

Ongoing process are monitored following implementation of change to ensure it is meeting organisational requirements

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to changes in relevant legislation and regulations

applying relevant legislation and workplace procedures

communicating effectively with others, including using appropriate words and language structure to explain complex ideas

conducting a review of an implemented change within an organisation

conducting risk assessments

consulting with stakeholders

developing a plan to implement a specific change within an organisation

identifying barriers to change within an organisation

implementing a specific change within an organisation

interpreting and explaining complex, formal documents and assisting others to apply these in the workplace

monitoring change management strategies

preparing written advice and reports

working collaboratively with employees and management.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

change management strategies

key factors in the internal and external operating environment

negotiation processes

organisational goals, policies and procedures

organisational systems for risk management and risk mitigation

relevant rail safety national law, regulations and requirements related to managing change

safety management systems.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Establish the context for change

1.1

Requirement for change is confirmed through consideration of changes to legislation, business or organisational requirements

1.2

Key stakeholders are identified and consulted on proposed change

1.3

Benchmarking is conducted with other similar organisational/functional/best practice standards to confirm preferred methodology for managing change

1.4

Specialists and experts are consulted as required to assist in identifying major change requirements or opportunities

1.5

Overall life cycle and phases of change are identified

2

Develop risk management strategy

2.1

Risk assessment is conducted to identify risks and hazards related to change

2.2

Identified risks are evaluated and controls are established so far as is reasonably practicable in accordance with organisational policy and procedures

2.3

Responsibility for managing established controls is determined

3

Develop implementation plan

3.1

Complexity of change is identified and appropriate phases and transition plans are developed

3.2

Communications strategy is developed in collaboration with key stakeholders

3.3

Modifications to systems and infrastructure are identified

3.4

Resources required to implement change are identified

3.5

Affected personnel and required training/up skilling is identified

3.6

Updating of risk registers and other safety documentation is identified

3.7

Procedures for post implementation monitoring and review are established

3.8

Changes are documented and approval by key stakeholders is obtained in accordance with regulatory and organisational requirements

4

Communicate workplace change

4.1

Anticipated change is advertised to appropriate organisational personnel who will be affected by change

4.2

Range of strategies is used to foster a positive attitude to change, especially from individuals on whom organisational change will have the most effect

4.3

Advice is provided to key stakeholders on strategies for effective change management and sensitivity is shown to people’s individual responses to change

4.4

Leadership and communications strategies are used to assist others to deal with ambiguity and to adapt to change

5

Implement workplace change

5.1

Policies, practices and procedures are altered and implemented as required to support change management strategy

5.2

Modifications to systems and infrastructure are implemented

5.3

Required training/up skilling of affected personnel is facilitated

5.4

Risk registers and other safety documentation are updated to reflect implemented change

6

Monitor and review change process and outcomes

6.1

Organisational safety management system is reviewed and revised to reflect change

6.2

Ongoing process are monitored following implementation of change to ensure it is meeting organisational requirements

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Forms

Assessment Cover Sheet

TLIF4104 - Manage change in the rail safety environment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIF4104 - Manage change in the rail safety environment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: