Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIG107C Mapping and Delivery Guide
Work effectively with others

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TLIG107C - Work effectively with others
Description This unit involves the basic skills and knowledge required to work effectively with others in a workplace including contributing to determination of appropriate work roles, contributing to the planning of activities, and working with others to complete the activities.
Employability Skills The required outcomes described in this unit of competency contain applicable facets of Employability Skills. The Employability Skills Summary of the qualification in which this competency is packaged will assist in identifying employability skill requirements.
Learning Outcomes and Application Work is carried out in accordance with workplace procedures and relevant regulatory requirements.Work is performed under some supervision, generally within a team environment.Work involves the application of established procedures and appropriate interpersonal skills when working with others to complete workplace tasks.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Contribute to determination of appropriate work roles
  • Work roles of each group member are identified based on information and instructions about objectives, performance requirements and procedures
  • Contributions are made to assist in the determination of the appropriate roles and responsibilities for the successful completion of the activity
       
Element: Contribute to the planning of the activity
  • Suggestions and information are provided as appropriate to contribute to the planning of the activity and the associated procedures
       
Element: Work with others
  • Forms of communication appropriate to the activity are used
  • Assistance in the completion of the activities is requested where appropriate
  • Contributions to the achievement of a required outcome are made
  • Work is undertaken in accordance with specified procedures on an individual and shared basis as appropriate
  • Problems are discussed and resolved where possible through agreed and accepted processes
  • Suggestions for improvements to processes are made and discussed within the team
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and/or equipment, and/or

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through appropriately simulated activities at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant workplace standards and procedures and duty of care requirements

Relevant OH&S and environmental protection procedures and responsibilities

Workplace structures and the roles and responsibilities of team/group members

Basic principles of teamwork

Typical misunderstandings and problems that can occur in the workplace and appropriate ways of dealing with them

Focus of operation of work systems, equipment or management, site and organisational operating procedures

Required skills:

Communicate effectively with others when completing work activities

Read and interpret instructions, procedures, information and signs relevant to working with others as a team

Interpret and follow operational instructions and prioritise work within the team

Operate electronic communication equipment to required protocol when communicating with others in the workplace

Work collaboratively with others

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified misunderstandings and problems that can occur in the workplace and appropriate ways of dealing with them in accordance with regulatory requirements and workplace procedures

Apply precautions and required action to minimise, control or eliminate hazards that may exist when working with others in a work environment

Monitor team activities in terms of planned schedule

Modify team activities depending on differing operational contingencies, risk situations and environments

Adapt to any differences in language and culture in accordance with standard operating procedures

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Work:

involves basic routine work operations carried out in collaboration with others

may occur by day or night

may be in a variety of work contexts

Customers may be:

internal or external

Enterprises may comprise:

large, medium or small worksites

Work colleagues may include:

English-speaking persons

multilingual staff

persons with limited ability to communicate in English

persons from a range of cultural backgrounds

Personnel in work area may include:

managers

supervisors/team leaders

workplace personnel

visitors

contractors

official representatives

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Communication may involve the basic use of a range of communication technology including:

phone

electronic data interchange (EDI)

fax

email

internet

radio

Information/documentation may include:

workplace procedures, checklists and instructions

goods identification numbers and codes

manifests, bar codes, goods and container identification

manufacturers specifications

workplace policies

supplier and/or client instructions

material safety data sheets

relevant codes of practice including the national standards for manual handling and the industry safety code

legislation, regulations and related documentation

award, enterprise bargaining agreement, other industrial arrangements

standards and certification requirements

quality assurance procedures

emergency procedures

Applicable regulations and legislation may include:

relevant regulations, standards and codes of practice, including the national standards for manual handling and industry safety codes

dangerous goods and freight regulations and codes

relevant Australian and state/territory OH&S legislation

equal employment legislation and related policies

environmental protection regulations

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Work roles of each group member are identified based on information and instructions about objectives, performance requirements and procedures 
Contributions are made to assist in the determination of the appropriate roles and responsibilities for the successful completion of the activity 
Suggestions and information are provided as appropriate to contribute to the planning of the activity and the associated procedures 
Forms of communication appropriate to the activity are used 
Assistance in the completion of the activities is requested where appropriate 
Contributions to the achievement of a required outcome are made 
Work is undertaken in accordance with specified procedures on an individual and shared basis as appropriate 
Problems are discussed and resolved where possible through agreed and accepted processes 
Suggestions for improvements to processes are made and discussed within the team 

Forms

Assessment Cover Sheet

TLIG107C - Work effectively with others
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIG107C - Work effectively with others

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: