Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIG3003 Mapping and Delivery Guide
Apply positive behaviours in the workplace

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TLIG3003 - Apply positive behaviours in the workplace
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to apply standards of conduct and positive behaviours in the workplace. This unit applies to team members who are making the transition to a leading role that can influence the performance of others.Such people have a strong influence on the work culture, values and ethics of the people with whom they work.It includes modelling good practice, professionalism and confidently representing the organisation.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations or, where this is not available, in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
Prerequisites/co-requisites
Competency Field G – Teamwork
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Model high standards of performance and behaviour
       
Element: Positive performance and behaviours that meet organisational standards are identified, confirmed and employed
       
Element: Performance and behaviour that serve as a positive role model for others are displayed
       
Element: Work/performance plans are implemented in accordance with organisational goals and objectives
       
Element: Enhance organisational image
       
Element: Organisational standards and values are followed
       
Element: Standards and values considered to be damaging to the organisation are questioned through established communications channels
       
Element: Personal performance is monitored to ensure integrity and credibility are displayed in interactions with others
       
Element: Contribute to organisational decisions
       
Element: Information relevant to issue/s under consideration is provided when requested
       
Element: Active participation in decision-making processes is demonstrated
       
Element: Options are examined, associated risks are assessed and preferred course/s of action are recommended based on experience and knowledge
       
Element: Agreed decisions are implemented in cooperation with relevant individuals and teams
       
Element: Organisational feedback processes are used to inform the organisation of the impact of agreed decisions
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Model high standards of performance and behaviour

1.1

Positive performance and behaviours that meet organisational standards are identified, confirmed and employed

1.2

Performance and behaviour that serve as a positive role model for others are displayed

1.3

Work/performance plans are implemented in accordance with organisational goals and objectives

2

Enhance organisational image

2.1

Organisational standards and values are followed

2.2

Standards and values considered to be damaging to the organisation are questioned through established communications channels

2.3

Personal performance is monitored to ensure integrity and credibility are displayed in interactions with others

3

Contribute to organisational decisions

3.1

Information relevant to issue/s under consideration is provided when requested

3.2

Active participation in decision-making processes is demonstrated

3.3

Options are examined, associated risks are assessed and preferred course/s of action are recommended based on experience and knowledge

3.4

Agreed decisions are implemented in cooperation with relevant individuals and teams

3.5

Organisational feedback processes are used to inform the organisation of the impact of agreed decisions

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying positive behaviours in a range of different situations

articulating organisational values and expectations of behaviour and conveying this to individuals and teams

making decisions based on analysis of evidence

representing the organisation

showing good judgement and following through.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

formal and informal feedback processes

leadership styles and concepts

organisational standards and values

relevant workplace procedures

theory of individual and group behaviour.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Model high standards of performance and behaviour

1.1

Positive performance and behaviours that meet organisational standards are identified, confirmed and employed

1.2

Performance and behaviour that serve as a positive role model for others are displayed

1.3

Work/performance plans are implemented in accordance with organisational goals and objectives

2

Enhance organisational image

2.1

Organisational standards and values are followed

2.2

Standards and values considered to be damaging to the organisation are questioned through established communications channels

2.3

Personal performance is monitored to ensure integrity and credibility are displayed in interactions with others

3

Contribute to organisational decisions

3.1

Information relevant to issue/s under consideration is provided when requested

3.2

Active participation in decision-making processes is demonstrated

3.3

Options are examined, associated risks are assessed and preferred course/s of action are recommended based on experience and knowledge

3.4

Agreed decisions are implemented in cooperation with relevant individuals and teams

3.5

Organisational feedback processes are used to inform the organisation of the impact of agreed decisions

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Forms

Assessment Cover Sheet

TLIG3003 - Apply positive behaviours in the workplace
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIG3003 - Apply positive behaviours in the workplace

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: