Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIG4005 Mapping and Delivery Guide
Organise transport workload

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency TLIG4005 - Organise transport workload
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to apply basic principles and routine procedures to organise transport workload as part of courier/delivery operations.It includes organising and accepting responsibility for own workload, identifying and meeting own learning needs as well as planning and organising a personal daily routine.Work must be carried out in compliance with relevant regulations for the transport of articles for courier delivery.Work is generally performed under indirect supervision. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.

Prerequisites/co-requisites
Competency Field G – Teamwork
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Organise and accept responsibility for own workload
  • Priorities and deadlines are established in consultation with relevant persons and recorded
  • Hazards are identified, risks are assessed and control measures are implemented
  • Work activities are planned and progress of work is communicated to others whose personal work plans and timelines may be affected
  • Work is completed to the standard expected in the workplace in accordance with relevant guidelines, directions or instructions
  • Variations and difficulties affecting work requirements are identified through regular reviews, and action is taken to report these issues to supervisory staff
  • Additional support to improve work is communicated clearly to appropriate personnel
       
Element: Participate in identifying and meeting own learning needs
  • Operations of the workplace, workplace equipment and focus of endeavour are identified
  • Organisational structure, career paths and training opportunities appropriate to the enterprise are identified
  • Steps are taken, in consultation with appropriate personnel, to identify own learning needs through assessment and planning for future work requirements
  • Appropriate opportunities to learn and develop required competencies are undertaken including establishing networks and working relationships with others
       
Element: Plan and organise a personal daily routine
  • Daily routine is planned to take into account rosters, industrial agreements and workplace procedures
  • Clarification of requirements of tasks is sought as required
  • Achievable time and other performance measures are agreed
  • Tasks are completed and variations to plan are identified and reported
  • Inability to complete operations are relayed to appropriate personnel in accordance with workplace procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Organise and accept responsibility for own workload

1.1

Priorities and deadlines are established in consultation with relevant persons and recorded

1.2

Hazards are identified, risks are assessed and control measures are implemented

1.3

Work activities are planned and progress of work is communicated to others whose personal work plans and timelines may be affected

1.4

Work is completed to the standard expected in the workplace in accordance with relevant guidelines, directions or instructions

1.5

Variations and difficulties affecting work requirements are identified through regular reviews, and action is taken to report these issues to supervisory staff

1.6

Additional support to improve work is communicated clearly to appropriate personnel

2

Participate in identifying and meeting own learning needs

2.1

Operations of the workplace, workplace equipment and focus of endeavour are identified

2.2

Organisational structure, career paths and training opportunities appropriate to the enterprise are identified

2.3

Steps are taken, in consultation with appropriate personnel, to identify own learning needs through assessment and planning for future work requirements

2.4

Appropriate opportunities to learn and develop required competencies are undertaken including establishing networks and working relationships with others

3

Plan and organise a personal daily routine

3.1

Daily routine is planned to take into account rosters, industrial agreements and workplace procedures

3.2

Clarification of requirements of tasks is sought as required

3.3

Achievable time and other performance measures are agreed

3.4

Tasks are completed and variations to plan are identified and reported

3.5

Inability to complete operations are relayed to appropriate personnel in accordance with workplace procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

communicating and working effectively with others

completing relevant documentation

estimating size, shape and special delivery requirements of cargo, mail and courier items

identifying and correctly using relevant equipment

implementing contingency plans

modifying activities depending on operational contingencies, risk situations and environments

monitoring and prioritising work activities in terms of planned schedule

operating electronic communications equipment to required protocol

planning own work, predicting consequences and identifying improvements

reading, interpreting and following relevant instructions, procedures, information and signs

reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with regulatory requirements and workplace procedures

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

housekeeping standards and procedures

methods and strategies for organising transport loads in courier and delivery operations

principles, duty of care and obligations within relevant chain of responsibility in the transport industry

relevant state/territory mass and loading regulations and permit requirements

requirements of courier work systems and operations, and relevant equipment

risks in courier and delivery operations and related precautions to control the risk

typical issues and problems that can occur and appropriate ways of dealing with them

workplace procedures and policies for organising transport loads in courier and delivery operations.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Organise and accept responsibility for own workload

1.1

Priorities and deadlines are established in consultation with relevant persons and recorded

1.2

Hazards are identified, risks are assessed and control measures are implemented

1.3

Work activities are planned and progress of work is communicated to others whose personal work plans and timelines may be affected

1.4

Work is completed to the standard expected in the workplace in accordance with relevant guidelines, directions or instructions

1.5

Variations and difficulties affecting work requirements are identified through regular reviews, and action is taken to report these issues to supervisory staff

1.6

Additional support to improve work is communicated clearly to appropriate personnel

2

Participate in identifying and meeting own learning needs

2.1

Operations of the workplace, workplace equipment and focus of endeavour are identified

2.2

Organisational structure, career paths and training opportunities appropriate to the enterprise are identified

2.3

Steps are taken, in consultation with appropriate personnel, to identify own learning needs through assessment and planning for future work requirements

2.4

Appropriate opportunities to learn and develop required competencies are undertaken including establishing networks and working relationships with others

3

Plan and organise a personal daily routine

3.1

Daily routine is planned to take into account rosters, industrial agreements and workplace procedures

3.2

Clarification of requirements of tasks is sought as required

3.3

Achievable time and other performance measures are agreed

3.4

Tasks are completed and variations to plan are identified and reported

3.5

Inability to complete operations are relayed to appropriate personnel in accordance with workplace procedures

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Priorities and deadlines are established in consultation with relevant persons and recorded 
Hazards are identified, risks are assessed and control measures are implemented 
Work activities are planned and progress of work is communicated to others whose personal work plans and timelines may be affected 
Work is completed to the standard expected in the workplace in accordance with relevant guidelines, directions or instructions 
Variations and difficulties affecting work requirements are identified through regular reviews, and action is taken to report these issues to supervisory staff 
Additional support to improve work is communicated clearly to appropriate personnel 
Operations of the workplace, workplace equipment and focus of endeavour are identified 
Organisational structure, career paths and training opportunities appropriate to the enterprise are identified 
Steps are taken, in consultation with appropriate personnel, to identify own learning needs through assessment and planning for future work requirements 
Appropriate opportunities to learn and develop required competencies are undertaken including establishing networks and working relationships with others 
Daily routine is planned to take into account rosters, industrial agreements and workplace procedures 
Clarification of requirements of tasks is sought as required 
Achievable time and other performance measures are agreed 
Tasks are completed and variations to plan are identified and reported 
Inability to complete operations are relayed to appropriate personnel in accordance with workplace procedures 

Forms

Assessment Cover Sheet

TLIG4005 - Organise transport workload
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

TLIG4005 - Organise transport workload

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: