Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIL1001 Mapping and Delivery Guide
Complete workplace orientation/induction procedures

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TLIL1001 - Complete workplace orientation/induction procedures
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to complete workplace orientation and induction procedures when commencing a new work role, in accordance with regulatory requirements and workplace operational policies and procedures.It includes identifying major workplace areas in terms of functions, organisational structures and occupations, and organising and accepting responsibility for own workload. It also includes applying ethical practices, receiving and acting constructively on personal feedback, participating in identifying and meeting own learning needs, and planning and organising a personal daily routine. Workplace orientation and induction is completed to enable a worker to enter a workplace and to participate safely and effectively in workplace activities. Work is performed under some supervision, generally within a team environment.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.

A simulator/online assessment is not suitable for the final assessment of this unit of competency.

Prerequisites/co-requisites
Competency Field L - Resource Management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify and act on major workplace areas in terms of functions, organisational structures and occupations
       
Element: Workplace layout, flow of materials and goods, and work activities conducted in each work area are identified
       
Element: Workplace organisational structure and the relationship of each occupation and classification grouping to this structure are outlined
       
Element: Types of workplace facilities, their purpose and potential risk factors are identified
       
Element: Equipment and technology used in the workplace are outlined in terms of function and physical characteristics
       
Element: Individual responsibilities under industrial agreements are identified and acted on in the conduct of assigned duties
       
Element: Key internal and external customers and the workplace areas that serve them are identified
       
Element: Workplace hazards are identified and related hazard minimisation procedures are followed
       
Element: Relevant personal protective equipment (PPE) is identified and correctly used in accordance with regulations and workplace requirements
       
Element: Workplace emergency procedures are identified and followed in real and simulated emergency situations
       
Element: Organise and accept responsibility for own workload
       
Element: Priorities and deadlines are established in consultation with others (as appropriate) and recorded
       
Element: Work activities are planned and progress of work is communicated to others whose personal work plans and timelines may be affected
       
Element: Work is completed to the standard expected in the workplace and in accordance with any guidelines, directions or instructions
       
Element: Variations and difficulties affecting work requirements are identified through regular reviews and action is taken to report these issues to supervisory staff
       
Element: Additional support to improve work is communicated clearly to appropriate personnel
       
Element: Apply ethical practices
       
Element: Workplace procedures, regulations and legislation appropriate to the position are identified and followed
       
Element: Commitments and undertakings to clients, colleagues and supervisors are met
       
Element: Required confidentiality is maintained
       
Element: Appropriate codes of acceptable and ethical work practices are applied
       
Element: Workplace security policies are identified, including their relationship to personal job role
       
Element: Receive and act constructively on personal feedback
       
Element: Suggestions on ways to improve work are sought regularly from appropriate personnel
       
Element: Feedback is acted upon as required to improve work performance
       
Element: Participate in identifying and meeting own learning needs
       
Element: Workplace operations and equipment, and focus of the activity are identified
       
Element: Organisational structure, career paths and training opportunities appropriate to the enterprise are identified
       
Element: Steps are taken, in consultation with appropriate personnel, to identify own learning needs by assessing and planning future work requirements
       
Element: Appropriate opportunities to learn and develop required competencies are undertaken including establishing networks and working relationships with others
       
Element: Plan and organise a personal daily routine
       
Element: Daily routine is planned to take into account rosters, industrial agreements and workplace procedures
       
Element: Clarification of task requirements is sought as appropriate
       
Element: Achievable time and other performance measures are agreed
       
Element: Tasks are completed and variations to plan are identified and reported
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify and act on major workplace areas in terms of functions, organisational structures and occupations

1.1

Workplace layout, flow of materials and goods, and work activities conducted in each work area are identified

1.2

Workplace organisational structure and the relationship of each occupation and classification grouping to this structure are outlined

1.3

Types of workplace facilities, their purpose and potential risk factors are identified

1.4

Equipment and technology used in the workplace are outlined in terms of function and physical characteristics

1.5

Individual responsibilities under industrial agreements are identified and acted on in the conduct of assigned duties

1.6

Key internal and external customers and the workplace areas that serve them are identified

1.7

Workplace hazards are identified and related hazard minimisation procedures are followed

1.8

Relevant personal protective equipment (PPE) is identified and correctly used in accordance with regulations and workplace requirements

1.9

Workplace emergency procedures are identified and followed in real and simulated emergency situations

2

Organise and accept responsibility for own workload

2.1

Priorities and deadlines are established in consultation with others (as appropriate) and recorded

2.2

Work activities are planned and progress of work is communicated to others whose personal work plans and timelines may be affected

2.3

Work is completed to the standard expected in the workplace and in accordance with any guidelines, directions or instructions

2.4

Variations and difficulties affecting work requirements are identified through regular reviews and action is taken to report these issues to supervisory staff

2.5

Additional support to improve work is communicated clearly to appropriate personnel

3

Apply ethical practices

3.1

Workplace procedures, regulations and legislation appropriate to the position are identified and followed

3.2

Commitments and undertakings to clients, colleagues and supervisors are met

3.3

Required confidentiality is maintained

3.4

Appropriate codes of acceptable and ethical work practices are applied

3.5

Workplace security policies are identified, including their relationship to personal job role

4

Receive and act constructively on personal feedback

4.1

Suggestions on ways to improve work are sought regularly from appropriate personnel

4.2

Feedback is acted upon as required to improve work performance

5

Participate in identifying and meeting own learning needs

5.1

Workplace operations and equipment, and focus of the activity are identified

5.2

Organisational structure, career paths and training opportunities appropriate to the enterprise are identified

5.3

Steps are taken, in consultation with appropriate personnel, to identify own learning needs by assessing and planning future work requirements

5.4

Appropriate opportunities to learn and develop required competencies are undertaken including establishing networks and working relationships with others

6

Plan and organise a personal daily routine

6.1

Daily routine is planned to take into account rosters, industrial agreements and workplace procedures

6.2

Clarification of task requirements is sought as appropriate

6.3

Achievable time and other performance measures are agreed

6.4

Tasks are completed and variations to plan are identified and reported

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate hazards that may exist during work activities

applying relevant legislation and workplace procedures

communicating effectively with others when completing workplace orientation and induction procedures

completing documentation related to work activities

demonstrating an understanding of the immediate management structure relating to the job role

demonstrating an understanding of workplace structure and how it applies to the job role

identifying and correctly using equipment, processes and procedures

identifying workplace products and services and their features

interpreting and following operational instructions and prioritising work

modifying activities depending on operational contingencies, risk situations and environments

monitoring work activities in terms of planned schedule

reading and interpreting instructions, procedures, information and signs relevant to work activities

selecting and using required personal protective equipment conforming to industry, and work health and safety (WHS)/occupational health and safety (OHS) standards

working collaboratively with others when completing workplace orientation and induction procedures

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

basic workplace documentation and record keeping procedures and requirements

conditions of service including: employer and employee obligations under awards, employment contracts, WHS/OHS and other regulations in relation to engagement, working times and conditions, and dismissal and discipline arrangements

customer service standards and procedures

emergency procedures

personal protective equipment and instructions for its use

site or workplace layout

workplace hazards and related hazard minimisation procedures

workplace procedures, standards and duty of care requirements including WHS/OHS and environmental protection responsibilities

workplace structures and the roles and responsibilities of team/group members.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify and act on major workplace areas in terms of functions, organisational structures and occupations

1.1

Workplace layout, flow of materials and goods, and work activities conducted in each work area are identified

1.2

Workplace organisational structure and the relationship of each occupation and classification grouping to this structure are outlined

1.3

Types of workplace facilities, their purpose and potential risk factors are identified

1.4

Equipment and technology used in the workplace are outlined in terms of function and physical characteristics

1.5

Individual responsibilities under industrial agreements are identified and acted on in the conduct of assigned duties

1.6

Key internal and external customers and the workplace areas that serve them are identified

1.7

Workplace hazards are identified and related hazard minimisation procedures are followed

1.8

Relevant personal protective equipment (PPE) is identified and correctly used in accordance with regulations and workplace requirements

1.9

Workplace emergency procedures are identified and followed in real and simulated emergency situations

2

Organise and accept responsibility for own workload

2.1

Priorities and deadlines are established in consultation with others (as appropriate) and recorded

2.2

Work activities are planned and progress of work is communicated to others whose personal work plans and timelines may be affected

2.3

Work is completed to the standard expected in the workplace and in accordance with any guidelines, directions or instructions

2.4

Variations and difficulties affecting work requirements are identified through regular reviews and action is taken to report these issues to supervisory staff

2.5

Additional support to improve work is communicated clearly to appropriate personnel

3

Apply ethical practices

3.1

Workplace procedures, regulations and legislation appropriate to the position are identified and followed

3.2

Commitments and undertakings to clients, colleagues and supervisors are met

3.3

Required confidentiality is maintained

3.4

Appropriate codes of acceptable and ethical work practices are applied

3.5

Workplace security policies are identified, including their relationship to personal job role

4

Receive and act constructively on personal feedback

4.1

Suggestions on ways to improve work are sought regularly from appropriate personnel

4.2

Feedback is acted upon as required to improve work performance

5

Participate in identifying and meeting own learning needs

5.1

Workplace operations and equipment, and focus of the activity are identified

5.2

Organisational structure, career paths and training opportunities appropriate to the enterprise are identified

5.3

Steps are taken, in consultation with appropriate personnel, to identify own learning needs by assessing and planning future work requirements

5.4

Appropriate opportunities to learn and develop required competencies are undertaken including establishing networks and working relationships with others

6

Plan and organise a personal daily routine

6.1

Daily routine is planned to take into account rosters, industrial agreements and workplace procedures

6.2

Clarification of task requirements is sought as appropriate

6.3

Achievable time and other performance measures are agreed

6.4

Tasks are completed and variations to plan are identified and reported

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Forms

Assessment Cover Sheet

TLIL1001 - Complete workplace orientation/induction procedures
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIL1001 - Complete workplace orientation/induction procedures

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: