Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIL3607B Mapping and Delivery Guide
Develop rosters

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency TLIL3607B - Develop rosters
Description This unit involves the skills and knowledge required to develop rosters in accordance with regulatory and workplace requirements, including identifying operating requirements, identifying tasks and responsibilities and work requirements, and establishing and finalising work rosters.
Employability Skills The required outcomes described in this unit of competency contain applicable facets of Employability Skills. The Employability Skills Summary of the qualification in which this competency is packaged will assist in identifying employability skill requirements.
Learning Outcomes and Application Work must be carried out in accordance with the regulations, codes of practice and workplace requirements relevant to the development of rosters.Work is under minimal supervision, generally within a team environment. It involves the application of workplace procedures and relevant regulatory and code requirements to the development of rosters as part of work activities in the rail transport and/or allied industries.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify operating requirements
  • Transport timetables and running times for each line or service are identified and kept updated within roster operations
  • Transport running times are identified for each line or service to ensure all crewing requirements are planned
  • Set working or work tasks to be performed are identified for each transport service
  • Contingency plans covering operational problems are identified and impact on crewing needs analysed
       
Element: Identify tasks and responsibilities and work requirements
  • Support activities, where required to facilitate transport arrival and activities, are identified to ensure all crewing requirements are planned
  • Set workings or required work tasks in support activities are identified
       
Element: Establish work rosters
  • Rosters are developed to cover all work requirements with regard to relevant industrial/workplace conditions, absenteeism levels and planned leave
  • Rosters are arranged to allow sufficient flexibility to allow contingency plans to be implemented
  • Rosters are circulated in accordance with workplace policies and procedures for review by affected personnel
  • Relevant OH&S requirements are identified and addressed in the rosters developed
  • Relevant safeworking systems and requirements are identified and addressed in the rosters developed
       
Element: Finalise work rosters
  • Feedback from personnel associated with rosters is addressed and acceptable modifications agreed
  • Final rosters are documented and distributed to ensure work requirements are accurately communicated
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and/or equipment, and/or

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through appropriately simulated activities at the registered training organisation, and/or

in an appropriate range of situations in the workplace


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Regulations, safeworking systems and codes of practice relevant to the development of rosters

Relevant OH&S and environmental protection procedures and guidelines

Workplace procedures and policies for development of rosters

Focus of operation of work systems, equipment, management and site operating systems for the development of rosters

Elements of operations relevant to the development of rosters, including: embarkation and disembarkation requirements; equipment capacities and limitations; passenger service needs; personnel capabilities; requirements for absentee coverage; safeworking systems and requirements; station, interchange and terminal operations; support services; and transport services offered by the organisation

Problems that may occur when developing rosters and appropriate action that can be taken to resolve the problems

Documentation and reporting requirements for the developing of rosters, including computer-based systems

Required skills:

Communicate effectively with others when developing rosters

Read and interpret instructions, procedures and information relevant to the development of rosters

Interpret set workings and combined set workings

Interpret transport timetables and service details

Interpret and follow operational instructions and prioritise work

Complete documentation related to the development of rosters

Operate electronic communication equipment to required protocol

Work collaboratively with others when developing rosters

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems that may arise when developing rosters in accordance with workplace procedures

Interpret conditions of employment and industrial agreements and awards

Prepare roster documentation in line with workplace format

Allocate suitably qualified personnel to tasks

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Select and use relevant computer/communication/office equipment required when developing rosters

Adapt to differences in equipment in accordance with standard operating procedures

Select and use required personal protective equipment conforming to industry and OH&S standards

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Work may be conducted in:

in a range of work environments

by day or night

Work rosters may cover:

long distance passenger services

urban passenger services

long distance freight services

short distance freight services

maintenance vehicle operations

Staff covered by work rosters may include:

driving and driving support crews

shunting and marshalling crews

terminal personnel

freight handling personnel

station personnel

interchange personnel

transit officers

security officers

revenue collection officers

passenger assist/customer service personnel

yard support personnel

crew transport personnel

transport control centre personnel

traffic officers

Changes to planned services may include:

changes in demand

response to emergencies

Real time issues may include:

absenteeism

additional support services due to injury

emergencies

Support activities may include:

shunting and marshalling

freight loading and unloading

luggage loading and unloading

vehicle loading and unloading

station support activities

interchange support activities

crew transport

training personnel

revenue processing

operations control

Contingency plans may include:

non-availability of rolling stock

additional services

non-availability of personnel

non-availability of material handling equipment

non-availability of freight handling equipment

late arrival or cancellation of services

Work outcomes or set workings may apply to:

transport crews

personnel required for support activities

transport control personnel

transport planning personnel

Communication in the work area may include:

phone

electronic data interchange (EDI)

fax

email

internet

RF systems

oral, aural or signed communications

Personal protective equipment may include:

gloves

safety headwear and footwear

safety glasses

two-way radios

high visibility clothing

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Information/documents may include:

regulatory and/or code requirements relevant to the development of rosters

workplace procedures and policies for the development of rosters

work rosters

transport graphs

hard copy documentation

safe working forms

dangerous goods manifest

operations manuals, job specifications and induction documentation

manufacturers specifications for office equipment

conditions of service, award, enterprise bargaining agreement, and other industrial arrangements

relevant Australian standards and certification requirements

quality assurance procedures

emergency procedures

Applicable regulations and legislation may include:

relevant state/territory regulations, safeworking systems and codes of practice relevant to the development of rosters, including the ADG Code and the Code of Practice for the Defined Interstate Rail Network in situations where the trains are operating on that network

relevant state/territory privacy legislation

relevant state/territory OH&S and environmental protection legislation

state, federal or Territory award legislation

workplace relations regulations including equal opportunity, equal employment opportunity and affirmative action legislation

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Transport timetables and running times for each line or service are identified and kept updated within roster operations 
Transport running times are identified for each line or service to ensure all crewing requirements are planned 
Set working or work tasks to be performed are identified for each transport service 
Contingency plans covering operational problems are identified and impact on crewing needs analysed 
Support activities, where required to facilitate transport arrival and activities, are identified to ensure all crewing requirements are planned 
Set workings or required work tasks in support activities are identified 
Rosters are developed to cover all work requirements with regard to relevant industrial/workplace conditions, absenteeism levels and planned leave 
Rosters are arranged to allow sufficient flexibility to allow contingency plans to be implemented 
Rosters are circulated in accordance with workplace policies and procedures for review by affected personnel 
Relevant OH&S requirements are identified and addressed in the rosters developed 
Relevant safeworking systems and requirements are identified and addressed in the rosters developed 
Feedback from personnel associated with rosters is addressed and acceptable modifications agreed 
Final rosters are documented and distributed to ensure work requirements are accurately communicated 

Forms

Assessment Cover Sheet

TLIL3607B - Develop rosters
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

TLIL3607B - Develop rosters

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: