Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIL3707B Mapping and Delivery Guide
Apply and amend rosters

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TLIL3707B - Apply and amend rosters
Description This unit involves the skills and knowledge required to apply and amend rosters in accordance with regulatory and workplace requirements, including identifying changes to timetables, planned activities and support activities; confirming changes to planned activities; confirming personnel availability; re-allocating personnel; and amending rosters.
Employability Skills The required outcomes described in this unit of competency contain applicable facets of Employability Skills. The Employability Skills Summary of the qualification in which this competency is packaged will assist in identifying employability skill requirements.
Learning Outcomes and Application Work must be carried out in accordance with the regulations, codes of practice and workplace requirements relevant to the application and amendment of rosters.Work is under minimal supervision, generally within a team environment. It involves the application of workplace procedures and relevant regulatory and code requirements to the application and amendment of rosters as part of work activities in the rail transport and/or allied industries.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify changes to timetables, planned activities and support activities
  • Changes to transport timetables are identified and their effect on operation and support areas is assessed
  • New work requirements or revised set workings are identified and communicated to appropriate personnel
  • Difficulties relating to new work requirements are resolved with central roster operations and the appropriate work areas
  • Difficulties in achieving changes to work outcomes are resolved with those initiating change within workplace policies and procedures
       
Element: Confirm changes to planned activities
  • Changes to planned services are identified and confirmed and impact on support activities is assessed
  • Support activities required to achieve amended service are assessed and necessary resources are identified and allocated
  • Revised work outcomes or set workings are conveyed to relevant support work area(s) for implementation
       
Element: Confirm personnel availability
  • Amended rosters and work requirements are confirmed and distributed to appropriate work areas
  • Personnel on amended rosters who are required to achieve new work outcomes are notified of changes
  • Difficulties associated with compliance with amended roster(s) or work outcomes are resolved within the work area to the satisfaction of all involved within workplace policies and procedures
  • Agreed work area changes to rostered work or amended work outcomes are communicated to central roster operations and the appropriate personnel records area
       
Element: Re-allocate personnel and amend rosters
  • Agreed changes to rosters are confirmed with appropriate personnel
  • Appropriate arrangements are made for the implementation of amended rosters
  • Personnel are re-allocated to achieve agreed work outcomes or amended set workings
  • Final amendments to rosters are made to achieve agreed work outcomes or set workings
  • Appropriate documents are updated to reflect changes made and ensure their recognition
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and/or equipment, and/or

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through appropriately simulated activities at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Regulations, safeworking systems and codes of practice relevant to the application and amendment of rosters

Relevant OH&S and environmental protection procedures and guidelines

Workplace procedures and policies for application and amendment of rosters

Focus of operation of work systems, equipment, management and site operating systems for the application and amendment of rosters

Embarkation and disembarkation requirements

Equipment capacities and limitations

Passenger service needs

Personnel capabilities

Requirements for absentee coverage

Safeworking systems and requirements

Station, interchange and terminal operations

Support activities

Transport services offered by the organisation

Problems that may occur when amending rosters and appropriate action that can be taken to resolve the problems

Documentation and reporting requirements for the amending rosters, including computer-based systems

Required skills:

Communicate effectively with others when applying and amending rosters

Read and interpret instructions, procedures and information and signs relevant to the application and amendment of rosters

Interpret set workings and combined set workings

Interpret conditions of employment and industrial agreements and awards

Interpret transport timetables and service details

Interpret and follow operational instructions and prioritise work

Complete documentation related to the application and amendment of rosters

Operate electronic communication equipment to required protocol

Work collaboratively with others when applying and amending rosters

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems that may occur when applying and amending rosters in accordance with workplace procedures

Implement contingency plans for unanticipated situations that may arise when applying and amending rosters

Allocate suitably qualified personnel to tasks

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Select and use relevant computer/communication/office equipment required when applying and amending rosters

Adapt to differences in roster requirements in accordance with standard operating procedures

Select and use required personal protective equipment conforming to industry and OH&S standards

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Work may be conducted in:

in a range of work environments

by day or night

Staff covered by work rosters may include:

driving and driving support crews

shunting and marshalling crews

terminal personnel

freight handling personnel

station personnel

interchange personnel

transit officers

security officers

revenue collection officers

passenger assist/customer service personnel

yard support personnel

crew transport personnel

transport control centre personnel

traffic officers

Changes to planned services may include:

changes in demand

response to emergencies

Real time issues may include:

absenteeism

additional support services due to injury

emergencies

Work outcomes or set workings may apply to:

transport crews

personnel required for support activities

transport control personnel

transport planning personnel

Communication in the work area may include:

phone

electronic data interchange (EDI)

fax

email

internet

RF systems

oral, aural or signed communications

Personal protective equipment may include:

gloves

safety headwear and footwear

safety glasses

two-way radios

high visibility clothing

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Information/documents may include:

regulatory and/or code requirements relevant to the application and amendment of rosters

workplace procedures and policies for the application and amendment of rosters

work rosters

transport graphs

hard copy documentation

safe working forms

dangerous goods manifest

operations manuals, job specifications and induction documentation

manufacturers specifications for office equipment

conditions of service, award, enterprise bargaining agreement, and other industrial arrangements

relevant Australian standards and certification requirements

quality assurance procedures

emergency procedures

Applicable regulations and legislation may include:

relevant state/territory regulations, safeworking systems and codes of practice relevant to the application and amendment of rosters, including the ADG Code and the Code of Practice for the Defined Interstate Rail Network in situations where the trains are operating on that network

relevant state/territory privacy legislation

relevant state/territory OH&S and environmental protection legislation

state, federal or territory award legislation

workplace relations regulations including equal opportunity, equal employment opportunity and affirmative action legislation

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Changes to transport timetables are identified and their effect on operation and support areas is assessed 
New work requirements or revised set workings are identified and communicated to appropriate personnel 
Difficulties relating to new work requirements are resolved with central roster operations and the appropriate work areas 
Difficulties in achieving changes to work outcomes are resolved with those initiating change within workplace policies and procedures 
Changes to planned services are identified and confirmed and impact on support activities is assessed 
Support activities required to achieve amended service are assessed and necessary resources are identified and allocated 
Revised work outcomes or set workings are conveyed to relevant support work area(s) for implementation 
Amended rosters and work requirements are confirmed and distributed to appropriate work areas 
Personnel on amended rosters who are required to achieve new work outcomes are notified of changes 
Difficulties associated with compliance with amended roster(s) or work outcomes are resolved within the work area to the satisfaction of all involved within workplace policies and procedures 
Agreed work area changes to rostered work or amended work outcomes are communicated to central roster operations and the appropriate personnel records area 
Agreed changes to rosters are confirmed with appropriate personnel 
Appropriate arrangements are made for the implementation of amended rosters 
Personnel are re-allocated to achieve agreed work outcomes or amended set workings 
Final amendments to rosters are made to achieve agreed work outcomes or set workings 
Appropriate documents are updated to reflect changes made and ensure their recognition 

Forms

Assessment Cover Sheet

TLIL3707B - Apply and amend rosters
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIL3707B - Apply and amend rosters

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: