Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIL4034 Mapping and Delivery Guide
Arrange alternative passenger transport

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TLIL4034 - Arrange alternative passenger transport
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to arrange alternative passenger transport in accordance with workplace requirements.It includes identifying and confirming transport requirements, arranging alternative transport, and monitoring and updating transport arrangements.Work involves the application of regulatory requirements, codes of practice and workplace procedures when arranging alternative passenger transport as part of workplace activities in the transport and logistics industries.While work is performed individually, it will generally be undertaken within a team environment.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations or, where this is not available, in simulated workplace operational situations that replicate transport workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include:

a range of relevant exercises, case studies and/or simulations

relevant and appropriate materials, tools, equipment and personal protective equipment (PPE) currently used in industry

applicable documentation, including workplace procedures, regulations, codes of practice and operation manuals.
Prerequisites/co-requisites
Competency Field L ‒ Resource Management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify and confirm transport requirements
       
Element: Need for alternative passenger transport is identified with minimal actual disruption to services
       
Element: Period for which alternative transport is required is determined from situation and services
       
Element: Timetables, passenger loadings and luggage quantities are determined from workplace information systems
       
Element: Requirements to cater for disabled passengers or others with specific needs are determined
       
Element: Hazards are identified, risks are assessed and control measures are implemented
       
Element: Arrange alternative transport
       
Element: Type and number of transport units required are determined to provide cost effective movement within workplace guidelines for minimal disruption
       
Element: Alternative transport is arranged within workplace policies and procedures to meet anticipated need
       
Element: Arrangements are made to provide assistance for passengers with specific needs
       
Element: Relevant work health and safety (WHS)/occupational health and safety (OHS) requirements are identified and included in transport planning considerations
       
Element: Monitor and update transport arrangements
       
Element: Passengers are informed of alterations to services as quickly as possible
       
Element: Relevant details of incidents are collected and recorded in accordance with workplace policies and procedures for future reference, analysis and investigation purposes
       
Element: Irregularities outside own area of responsibility are referred to nominated person or section
       
Element: Alternative transport arrangements and related financial transactions are documented to meet operational requirements
       
Element: Requirements to cater for passengers with a disability or others with specific needs are determined
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to differences in transport situations in accordance with workplace procedures

analysing contingency situations for their impact on services

applying relevant legislation and workplace procedures

arranging alternative transport

communicating and negotiating effectively with others

completing relevant documentation

identifying and confirming transport requirements

identifying job hazards and taking required action to minimise, control or eliminate identified hazards

implementing contingency plans

interpreting and following operational instructions and prioritising work

modifying activities depending on operational contingencies, risk situations and environments

monitoring and updating transport arrangements

reporting and/or rectifying identified problems promptly in accordance with workplace procedures

reading and interpreting relevant instructions, procedures, information and signs

scheduling and monitoring work activities

working collaboratively with others when arranging alternative passenger transport

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria, and include knowledge of:

alternative transport options to meet anticipated operational needs

communication and negotiation requirements when arranging alternative passenger transport

contact arrangements for other transport organisations available to provide alternative transportation

documentation and record requirements

problems that may occur when arranging alternative passenger transport and appropriate actions that can be taken to resolve these problems

protocols for contacting other transport organisations

relevant services affected by contingency situations to be considered in transport planning arrangements to minimise actual disruption to services

relevant work health and safety (WHS)/occupational health and safety (OHS) procedures and guidelines

road transport service planning processes

train timetables

workplace procedures and policies for arranging alternative passenger transport.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Forms

Assessment Cover Sheet

TLIL4034 - Arrange alternative passenger transport
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIL4034 - Arrange alternative passenger transport

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: