Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIL5066 Mapping and Delivery Guide
Apply rail resource management principles

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TLIL5066 - Apply rail resource management principles
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to apply rail resource management (RRM) principles to rail activities.It includes identifying and applying RRM principles to personal leadership, task management, teamwork, communications, risk management, situational awareness, decision making, managing emergencies and self-management.This unit covers the application of RRM principles in a management role within the rail industry. It can be applied to freight, heavy haul or metropolitan and regional passenger rail systems.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in rail workplace operational situations or, where this is not available, in simulated workplace operational situations that replicate rail workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant RRM principles exercises, case studies and/or simulations related to personal leadership, task management, teamwork, communications, risk management, situational awareness, decision making, managing emergencies and self-management

relevant and appropriate RRM principle materials, tools and equipment

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
Prerequisites/co-requisites
Competency Field L – Resource Management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Apply RRM principles to personal leadership
       
Element: Personal responsibility is taken in accordance with RRM principles
       
Element: Decisiveness is demonstrated when mitigating risk, in accordance with RRM principles
       
Element: Interventions are made when rules and procedures are not followed by team members, in accordance with RRM principles
       
Element: Own and team performance is monitored in accordance with RRM principles
       
Element: Participation in task planning and analysis by team members is encouraged where appropriate, in accordance with RRM principles
       
Element: Situational leadership is demonstrated in accordance with RRM principles
       
Element: Apply RRM principles to task management
       
Element: Attention is focused and distractions are managed in normal and high workload situations
       
Element: Actions of team members are monitored and cross-checked in accordance with RRM principles
       
Element: Workloads are managed by prioritising and delegating safety-critical and routine tasks
       
Element: Existing work plans are reviewed and modified as required
       
Element: Automated systems and controls are managed effectively
       
Element: Multiple tasks and high workload are identified and prioritised in accordance with RRM principles
       
Element: Time constraints are discussed with team members when managing workload
       
Element: Apply RRM principles to teamwork
       
Element: Assistance and advice is provided to team members
       
Element: Workload of team members is considered before interacting with them
       
Element: Team awareness of safety is enhanced by sharing experiences
       
Element: Open communication and effective working relationships with others are established
       
Element: Professional or personal biases are identified and put aside to promote cooperation
       
Element: Interpersonal skills are used to defuse arguments and to resolve conflict
       
Element: Advice is sought and considered from team members and/or relevant sources as required
       
Element: Apply RRM principles to communications
       
Element: Information and operational plans are shared with others as required, prior to commencing work
       
Element: Critical events are debriefed to improve the way they are handled next time
       
Element: Understanding is confirmed at end of a briefing or debriefing
       
Element: Questions are asked to clarify understanding
       
Element: Relevant information is passed on to keep team members up-to-date
       
Element: Instructions, information and explanations are given in a clear and unambiguous manner
       
Element: Correct radio protocol is used at all times
       
Element: Proper handover to another person or team is conducted at end of shift for critical operational tasks
       
Element: Apply RRM principles to risk management
       
Element: Principles of threat and error management are applied in rail industry workplaces
       
Element: Particular caution is exercised under unusual or demanding conditions
       
Element: Deadlines are balanced with safety considerations
       
Element: Tasks are carried out in accordance with risk management policies and procedures
       
Element: Rules and procedures are followed at all times
       
Element: Management of potential hazards and/or abnormal situations is discussed with team members
       
Element: Equipment is operated safely in accordance with rules and limits
       
Element: Apply RRM principles to decision making
       
Element: Relevant information to help understand problem is gathered and analysed
       
Element: Opinions and suggestions are sought from others before deciding what to do
       
Element: Available time is used to consider all options, not just the most obvious alternative
       
Element: Potential risks for each alternative being considered are discussed with appropriate personnel
       
Element: Appropriate option/s is selected and implemented based on available information
       
Element: Outcome of decision/s is reviewed to ensure solution was effective
       
Element: Apply RRM principles to managing emergencies
       
Element: Risk is regularly re-assessed when dealing with emergency situations
       
Element: Training and experience is applied to carry out most important actions in an emergency
       
Element: Reassurance is given to others to help them remain calm in an emergency
       
Element: Action is taken to protect passengers and/or rail workers from further danger in an emergency
       
Element: Apply RRM principles to self-management
       
Element: Composure is shown in managing emergency and/or other demanding situations
       
Element: Effects of fatigue in self and/or others are recognised and appropriate action is taken to manage this
       
Element: Effectiveness is maintained under stress or periods of high workload
       
Element: Assistance is requested to deal with difficult or abnormal situations
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Apply RRM principles to personal leadership

1.1

Personal responsibility is taken in accordance with RRM principles

1.2

Decisiveness is demonstrated when mitigating risk, in accordance with RRM principles

1.3

Interventions are made when rules and procedures are not followed by team members, in accordance with RRM principles

1.4

Own and team performance is monitored in accordance with RRM principles

1.5

Participation in task planning and analysis by team members is encouraged where appropriate, in accordance with RRM principles

1.6

Situational leadership is demonstrated in accordance with RRM principles

2

Apply RRM principles to task management

2.1

Attention is focused and distractions are managed in normal and high workload situations

2.2

Actions of team members are monitored and cross-checked in accordance with RRM principles

2.3

Workloads are managed by prioritising and delegating safety-critical and routine tasks

2.4

Existing work plans are reviewed and modified as required

2.5

Automated systems and controls are managed effectively

2.6

Multiple tasks and high workload are identified and prioritised in accordance with RRM principles

2.7

Time constraints are discussed with team members when managing workload

3

Apply RRM principles to teamwork

3.1

Assistance and advice is provided to team members

3.2

Workload of team members is considered before interacting with them

3.3

Team awareness of safety is enhanced by sharing experiences

3.4

Open communication and effective working relationships with others are established

3.5

Professional or personal biases are identified and put aside to promote cooperation

3.6

Interpersonal skills are used to defuse arguments and to resolve conflict

3.7

Advice is sought and considered from team members and/or relevant sources as required

4

Apply RRM principles to communications

4.1

Information and operational plans are shared with others as required, prior to commencing work

4.2

Critical events are debriefed to improve the way they are handled next time

4.3

Understanding is confirmed at end of a briefing or debriefing

4.4

Questions are asked to clarify understanding

4.5

Relevant information is passed on to keep team members up-to-date

4.6

Instructions, information and explanations are given in a clear and unambiguous manner

4.7

Correct radio protocol is used at all times

4.8

Proper handover to another person or team is conducted at end of shift for critical operational tasks

5

Apply RRM principles to risk management

5.1

Principles of threat and error management are applied in rail industry workplaces

5.2

Particular caution is exercised under unusual or demanding conditions

5.3

Deadlines are balanced with safety considerations

5.4

Tasks are carried out in accordance with risk management policies and procedures

5.5

Rules and procedures are followed at all times

5.6

Management of potential hazards and/or abnormal situations is discussed with team members

5.7

Equipment is operated safely in accordance with rules and limits

6

Apply RRM principles to decision making

6.1

Relevant information to help understand problem is gathered and analysed

6.2

Opinions and suggestions are sought from others before deciding what to do

6.3

Available time is used to consider all options, not just the most obvious alternative

6.4

Potential risks for each alternative being considered are discussed with appropriate personnel

6.5

Appropriate option/s is selected and implemented based on available information

6.6

Outcome of decision/s is reviewed to ensure solution was effective

7

Apply RRM principles to managing emergencies

7.1

Risk is regularly re-assessed when dealing with emergency situations

7.2

Training and experience is applied to carry out most important actions in an emergency

7.3

Reassurance is given to others to help them remain calm in an emergency

7.4

Action is taken to protect passengers and/or rail workers from further danger in an emergency

8

Apply RRM principles to self-management

8.1

Composure is shown in managing emergency and/or other demanding situations

8.2

Effects of fatigue in self and/or others are recognised and appropriate action is taken to manage this

8.3

Effectiveness is maintained under stress or periods of high workload

8.4

Assistance is requested to deal with difficult or abnormal situations

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

accessing and using rail industry standards

applying relevant legislation and workplace procedures

communicating effectively with others, particularly in relation to interpreting complex information relating to rail operations

developing and maintaining currency of rail industry knowledge and regulatory requirements

identifying job hazards and taking required action to minimise, control or eliminate identified hazards

networking and building relationships with a diverse range of rail industry organisations.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

communications systems, procedures and protocols in the rail industry

decision-making processes and their application within a rail environment

key concepts and definitions relating to rail resource management (RRM)

key emergency management principles and practices associated with railway operations

leadership principles and practices

relevant documentation/records

relevant rail safety, work health and safety (WHS)/occupational health and safety (OHS) and environmental legislation

relevant state/territory legislated rail safety requirements, codes of practice and/or guidelines

risk management principles and procedures

task management principles and procedures

teamwork principles.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Apply RRM principles to personal leadership

1.1

Personal responsibility is taken in accordance with RRM principles

1.2

Decisiveness is demonstrated when mitigating risk, in accordance with RRM principles

1.3

Interventions are made when rules and procedures are not followed by team members, in accordance with RRM principles

1.4

Own and team performance is monitored in accordance with RRM principles

1.5

Participation in task planning and analysis by team members is encouraged where appropriate, in accordance with RRM principles

1.6

Situational leadership is demonstrated in accordance with RRM principles

2

Apply RRM principles to task management

2.1

Attention is focused and distractions are managed in normal and high workload situations

2.2

Actions of team members are monitored and cross-checked in accordance with RRM principles

2.3

Workloads are managed by prioritising and delegating safety-critical and routine tasks

2.4

Existing work plans are reviewed and modified as required

2.5

Automated systems and controls are managed effectively

2.6

Multiple tasks and high workload are identified and prioritised in accordance with RRM principles

2.7

Time constraints are discussed with team members when managing workload

3

Apply RRM principles to teamwork

3.1

Assistance and advice is provided to team members

3.2

Workload of team members is considered before interacting with them

3.3

Team awareness of safety is enhanced by sharing experiences

3.4

Open communication and effective working relationships with others are established

3.5

Professional or personal biases are identified and put aside to promote cooperation

3.6

Interpersonal skills are used to defuse arguments and to resolve conflict

3.7

Advice is sought and considered from team members and/or relevant sources as required

4

Apply RRM principles to communications

4.1

Information and operational plans are shared with others as required, prior to commencing work

4.2

Critical events are debriefed to improve the way they are handled next time

4.3

Understanding is confirmed at end of a briefing or debriefing

4.4

Questions are asked to clarify understanding

4.5

Relevant information is passed on to keep team members up-to-date

4.6

Instructions, information and explanations are given in a clear and unambiguous manner

4.7

Correct radio protocol is used at all times

4.8

Proper handover to another person or team is conducted at end of shift for critical operational tasks

5

Apply RRM principles to risk management

5.1

Principles of threat and error management are applied in rail industry workplaces

5.2

Particular caution is exercised under unusual or demanding conditions

5.3

Deadlines are balanced with safety considerations

5.4

Tasks are carried out in accordance with risk management policies and procedures

5.5

Rules and procedures are followed at all times

5.6

Management of potential hazards and/or abnormal situations is discussed with team members

5.7

Equipment is operated safely in accordance with rules and limits

6

Apply RRM principles to decision making

6.1

Relevant information to help understand problem is gathered and analysed

6.2

Opinions and suggestions are sought from others before deciding what to do

6.3

Available time is used to consider all options, not just the most obvious alternative

6.4

Potential risks for each alternative being considered are discussed with appropriate personnel

6.5

Appropriate option/s is selected and implemented based on available information

6.6

Outcome of decision/s is reviewed to ensure solution was effective

7

Apply RRM principles to managing emergencies

7.1

Risk is regularly re-assessed when dealing with emergency situations

7.2

Training and experience is applied to carry out most important actions in an emergency

7.3

Reassurance is given to others to help them remain calm in an emergency

7.4

Action is taken to protect passengers and/or rail workers from further danger in an emergency

8

Apply RRM principles to self-management

8.1

Composure is shown in managing emergency and/or other demanding situations

8.2

Effects of fatigue in self and/or others are recognised and appropriate action is taken to manage this

8.3

Effectiveness is maintained under stress or periods of high workload

8.4

Assistance is requested to deal with difficult or abnormal situations

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Forms

Assessment Cover Sheet

TLIL5066 - Apply rail resource management principles
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIL5066 - Apply rail resource management principles

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: