Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIL5067 Mapping and Delivery Guide
Develop a passenger transport plan

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TLIL5067 - Develop a passenger transport plan
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to identify passenger transport needs and to develop an appropriate passenger transport plan.It includes analysing passenger transport needs, determining requirements for passenger transport services and developing passenger transport plans.This unit has particular application in the passenger transport industry, where passenger transport providers develop a passenger transport plan. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.
Prerequisites/co-requisites
Competency Field L – Resource Management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Analyse passenger transport needs
  • Customer and stakeholder requirements are analysed
  • Passenger transport needs are identified based on analysis of client and stakeholder requirements
  • Analysis is used as the basis to develop passenger transport plans
       
Element: Determine requirements for passenger transport services
  • Passenger transport issues, risks and contingencies are identified
  • Compliance requirements are identified
  • Required passenger transport resources including human resources requirements are identified
       
Element: Develop passenger transport plans
  • Available passenger transport resource requirements are identified
  • Schedules are developed for passenger transport plans
  • Passenger transport resources are allocated
  • Human resources requirements are integrated into passenger transport plans
  • Contingency and critical incident processes are integrated into passenger transport plans
  • Critical tasks, responsibilities and timelines are identified
  • Costing for passenger transport plans is identified
  • Continuous improvement processes for passenger transport plans are identified
  • Passenger transport plans are documented in accordance with industry and workplace requirements
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Analyse passenger transport needs

1.1

Customer and stakeholder requirements are analysed

1.2

Passenger transport needs are identified based on analysis of client and stakeholder requirements

1.3

Analysis is used as the basis to develop passenger transport plans

2

Determine requirements for passenger transport services

2.1

Passenger transport issues, risks and contingencies are identified

2.2

Compliance requirements are identified

2.3

Required passenger transport resources including human resources requirements are identified

3

Develop passenger transport plans

3.1

Available passenger transport resource requirements are identified

3.2

Schedules are developed for passenger transport plans

3.3

Passenger transport resources are allocated

3.4

Human resources requirements are integrated into passenger transport plans

3.5

Contingency and critical incident processes are integrated into passenger transport plans

3.6

Critical tasks, responsibilities and timelines are identified

3.7

Costing for passenger transport plans is identified

3.8

Continuous improvement processes for passenger transport plans are identified

3.9

Passenger transport plans are documented in accordance with industry and workplace requirements

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

analysing and meeting client requirements

applying relevant work health and safety (WHS)/occupational health and safety (OHS) requirements and work practices

communicating effectively with others

consulting and negotiating with stakeholders

developing a minimum of two passenger transport plans involving complex transport requirements, and multiple passengers and staff, for example:

complex charter service

complex commercial contract non public transport passenger service

complex scheduled ongoing public transport service

large community event

developing complex plans and documents

managing contingencies in relation to passenger transport problems

managing passenger transport logistics

negotiating arrangements with suppliers

planning and organising workload

researching and analysing passenger transport options

working within budgets and developing different scenarios for consideration.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

costing requirements and implications of passenger transport planning

customer and client services relationships

different passenger transport alternatives to be considered in the planning process

legislation, regulations and industry codes that affect passenger transport planning

resource requirements for a passenger transport strategy, including human and physical resources

risk management issues associated with passenger transport

sources of specialist assistance for integrated passenger transport planning

technology and equipment used for coordinating passenger transport services.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Analyse passenger transport needs

1.1

Customer and stakeholder requirements are analysed

1.2

Passenger transport needs are identified based on analysis of client and stakeholder requirements

1.3

Analysis is used as the basis to develop passenger transport plans

2

Determine requirements for passenger transport services

2.1

Passenger transport issues, risks and contingencies are identified

2.2

Compliance requirements are identified

2.3

Required passenger transport resources including human resources requirements are identified

3

Develop passenger transport plans

3.1

Available passenger transport resource requirements are identified

3.2

Schedules are developed for passenger transport plans

3.3

Passenger transport resources are allocated

3.4

Human resources requirements are integrated into passenger transport plans

3.5

Contingency and critical incident processes are integrated into passenger transport plans

3.6

Critical tasks, responsibilities and timelines are identified

3.7

Costing for passenger transport plans is identified

3.8

Continuous improvement processes for passenger transport plans are identified

3.9

Passenger transport plans are documented in accordance with industry and workplace requirements

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Customer and stakeholder requirements are analysed 
Passenger transport needs are identified based on analysis of client and stakeholder requirements 
Analysis is used as the basis to develop passenger transport plans 
Passenger transport issues, risks and contingencies are identified 
Compliance requirements are identified 
Required passenger transport resources including human resources requirements are identified 
Available passenger transport resource requirements are identified 
Schedules are developed for passenger transport plans 
Passenger transport resources are allocated 
Human resources requirements are integrated into passenger transport plans 
Contingency and critical incident processes are integrated into passenger transport plans 
Critical tasks, responsibilities and timelines are identified 
Costing for passenger transport plans is identified 
Continuous improvement processes for passenger transport plans are identified 
Passenger transport plans are documented in accordance with industry and workplace requirements 

Forms

Assessment Cover Sheet

TLIL5067 - Develop a passenger transport plan
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIL5067 - Develop a passenger transport plan

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: