Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
TLIO1207C Mapping and Delivery Guide
Manage disruptive and/or unlawful behaviour
Version 1.0
Issue Date: March 2024
Qualification | - |
Unit of Competency | TLIO1207C - Manage disruptive and/or unlawful behaviour |
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Description | This unit involves the skills and knowledge required to manage disruptive and/or unlawful behaviour on transport systems, including monitoring passenger behaviour, identifying and attending to disruptive/unlawful activity, taking appropriate action to control disruptive/unlawful behaviour, and reporting and documenting incident(s). | ||
Employability Skills | The required outcomes described in this unit of competency contain applicable facets of Employability Skills. The Employability Skills Summary of the qualification in which this competency is packaged will assist in identifying employability skill requirements. | ||
Learning Outcomes and Application | Work must be carried out in compliance with the relevant regulations of the relevant state/territory authorities related to the management of disruptive and/or unlawful behaviour on transport systems.Work is performed individually, but skills are required to work within a team environment. It involves the application of routine procedures and regulatory requirements to the management of disruptive and/or unlawful behaviour on transport systems. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Monitor passenger behaviour |
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Element: Identify and resolve disruptive/unlawful activity |
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Element: Take action to control unlawful behaviour |
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Element: Report and document incident(s) |
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