Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIP4040 Mapping and Delivery Guide
Monitor warehouse operations

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TLIP4040 - Monitor warehouse operations
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to monitor warehouse operations, and to identify and report issues and possible improvements in various contexts in the transport and logistics industry. All activities are carried out in accordance with relevant organisational policy and procedures.It requires knowledge of different types of warehouses, their functions, operational and organisational requirements. It includes using warehouse equipment, inventory and stock control processes, information technology and communications systems, warehouse security arrangements and applying engineered standards. Individuals work independently or as part of a team under direct and/or indirect supervision, use discretion and judgement, and take responsibility for the quality of their outputs. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.
Prerequisites/co-requisites
Competency Field P – Administration and Finance
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine warehouse operational requirements
  • Standard operating procedures for warehouse operations are accessed
  • Own areas of responsibility and reporting lines for issues outside own scope of authority, are determined
  • Applicable legislative requirements are identified
       
Element: Identify the different types of warehouses
  • Different types of warehouses and their functions are analysed
  • Range of products/goods stored within various types of warehouses is identified
  • Storage plan for a range of inventory is developed, in accordance with enterprise procedures, materials handling equipment requirements and legislative requirements
       
Element: Identify functions of warehouse operations
  • Warehouse operations for receiving, order picking and packing, despatch, stocktaking and replenishment are confirmed
  • Different types of documentation required for warehouse operations are used and interpreted
  • Flow of goods through the warehouse from receiving area to despatch is identified
  • Characteristics of goods that may have an impact on storage/handling methods and requirements are investigated
       
Element: Use warehouse equipment
  • Purpose and types of materials handling equipment commonly used in warehouses are confirmed
  • Storage systems commonly used in warehouses, and their functions, are identified
  • Correct use and load capacity of storage systems are determined, in accordance with manufacturer specifications, and organisational policies and procedures
  • Manually operated materials handling equipment is used correctly, in accordance with legislative and regulatory requirements, and organisational policies and procedures
       
Element: Use a range of information technologies employed in a warehouse
  • Information technological systems used in warehouse operations are identified
  • Use and impact of data capturing systems used within warehouse operations is analysed
  • Data capturing devices are used to record inventory in warehouse operations
  • Impact of information technology and communications systems used in warehouse operations is identified
  • Communications system is used to monitor goods and products in warehouse operations
  • Warehouse management systems are used to monitor flow of inventory in warehouse operations
       
Element: Participate in inventory/stock control procedures
  • Inventory and stock control principles are identified
  • Methods and processes are utilised for determining stock, replenishment and reordering levels
  • Range of reordering methods are implemented as appropriate
  • Factors that impact on reordering and stock control levels are identified
  • Inventory count of a stock item is performed, need for replenishment is determined and stock item is reordered as required
       
Element: Apply engineered standards to warehouse operations
  • General principle of engineered standards is identified
  • Main measurements and collection methods required to support engineered standards are used
  • Application of engineered standards to various warehousing tasks is determined
       
Element: Report on warehouse security
  • Warehouse security arrangements are complied with
  • Security objectives are determined
  • Internal and external security threats and exposures as they relate to warehouses are evaluated
  • Measures to improve security arrangements are reported
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine warehouse operational requirements

1.1

Standard operating procedures for warehouse operations are accessed

1.2

Own areas of responsibility and reporting lines for issues outside own scope of authority, are determined

1.3

Applicable legislative requirements are identified

2

Identify the different types of warehouses

2.1

Different types of warehouses and their functions are analysed

2.2

Range of products/goods stored within various types of warehouses is identified

2.3

Storage plan for a range of inventory is developed, in accordance with enterprise procedures, materials handling equipment requirements and legislative requirements

3

Identify functions of warehouse operations

3.1

Warehouse operations for receiving, order picking and packing, despatch, stocktaking and replenishment are confirmed

3.2

Different types of documentation required for warehouse operations are used and interpreted

3.3

Flow of goods through the warehouse from receiving area to despatch is identified

3.4

Characteristics of goods that may have an impact on storage/handling methods and requirements are investigated

4

Use warehouse equipment

4.1

Purpose and types of materials handling equipment commonly used in warehouses are confirmed

4.2

Storage systems commonly used in warehouses, and their functions, are identified

4.3

Correct use and load capacity of storage systems are determined, in accordance with manufacturer specifications, and organisational policies and procedures

4.4

Manually operated materials handling equipment is used correctly, in accordance with legislative and regulatory requirements, and organisational policies and procedures

5

Use a range of information technologies employed in a warehouse

5.1

Information technological systems used in warehouse operations are identified

5.2

Use and impact of data capturing systems used within warehouse operations is analysed

5.3

Data capturing devices are used to record inventory in warehouse operations

5.4

Impact of information technology and communications systems used in warehouse operations is identified

5.5

Communications system is used to monitor goods and products in warehouse operations

5.6

Warehouse management systems are used to monitor flow of inventory in warehouse operations

6

Participate in inventory/stock control procedures

6.1

Inventory and stock control principles are identified

6.2

Methods and processes are utilised for determining stock, replenishment and reordering levels

6.3

Range of reordering methods are implemented as appropriate

6.4

Factors that impact on reordering and stock control levels are identified

6.5

Inventory count of a stock item is performed, need for replenishment is determined and stock item is reordered as required

7

Apply engineered standards to warehouse operations

7.1

General principle of engineered standards is identified

7.2

Main measurements and collection methods required to support engineered standards are used

7.3

Application of engineered standards to various warehousing tasks is determined

8

Report on warehouse security

8.1

Warehouse security arrangements are complied with

8.2

Security objectives are determined

8.3

Internal and external security threats and exposures as they relate to warehouses are evaluated

8.4

Measures to improve security arrangements are reported

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

advising on recommendations about possible improvements to warehouse operations, including measures to improve security arrangements

communicating and working effectively with others

completing relevant documentation

developing own competence in response to changes in activities

interpreting and applying relevant regulations and instructions

modifying activities dependent on workplace contingencies, situations and environments

monitoring and anticipating operational problems, hazards and risks, including security breaches, and taking appropriate action

monitoring work activities in terms of planned schedule

operating relevant equipment correctly and safely, including manuallyoperated material handling equipment

reading, interpreting and following relevant instructions, procedures, information and signs

reporting and recording non-compliance issues

reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with regulatory requirements and workplace procedures

using appropriate technology, including software and communications systems, to enable monitoring of goods and products in the workplace.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

computer records/documentation requirements for stock control, including forms, checklists and inventory reports applicable to the workplace

different types of inventory systems and stock management approaches applicable to a range of warehouse styles and sizes to enable stock control

housekeeping standards and procedures

impact of engineered standards on warehouse operations

organisational policies and procedures, including those relating to effective monitoring and reporting of warehouse operations

principles of operation and functions of inventory systems

range of different warehouse structures/types and warehouse applications/functions to store a range of products and goods

relevant sections of national and state/territory legislation, regulatory requirements, codes of practice and/or guidelines as they relate to the level and type of warehouse operations, including inventory storage

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental procedures and guidelines

role and impact of information technology, including record systems, in warehouse operations

software applications commonly used in warehouse operations

warehouse security processes to enable identifying and reporting measures to improve security in the workplace

workplace processes for records management and producing inventory reports.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine warehouse operational requirements

1.1

Standard operating procedures for warehouse operations are accessed

1.2

Own areas of responsibility and reporting lines for issues outside own scope of authority, are determined

1.3

Applicable legislative requirements are identified

2

Identify the different types of warehouses

2.1

Different types of warehouses and their functions are analysed

2.2

Range of products/goods stored within various types of warehouses is identified

2.3

Storage plan for a range of inventory is developed, in accordance with enterprise procedures, materials handling equipment requirements and legislative requirements

3

Identify functions of warehouse operations

3.1

Warehouse operations for receiving, order picking and packing, despatch, stocktaking and replenishment are confirmed

3.2

Different types of documentation required for warehouse operations are used and interpreted

3.3

Flow of goods through the warehouse from receiving area to despatch is identified

3.4

Characteristics of goods that may have an impact on storage/handling methods and requirements are investigated

4

Use warehouse equipment

4.1

Purpose and types of materials handling equipment commonly used in warehouses are confirmed

4.2

Storage systems commonly used in warehouses, and their functions, are identified

4.3

Correct use and load capacity of storage systems are determined, in accordance with manufacturer specifications, and organisational policies and procedures

4.4

Manually operated materials handling equipment is used correctly, in accordance with legislative and regulatory requirements, and organisational policies and procedures

5

Use a range of information technologies employed in a warehouse

5.1

Information technological systems used in warehouse operations are identified

5.2

Use and impact of data capturing systems used within warehouse operations is analysed

5.3

Data capturing devices are used to record inventory in warehouse operations

5.4

Impact of information technology and communications systems used in warehouse operations is identified

5.5

Communications system is used to monitor goods and products in warehouse operations

5.6

Warehouse management systems are used to monitor flow of inventory in warehouse operations

6

Participate in inventory/stock control procedures

6.1

Inventory and stock control principles are identified

6.2

Methods and processes are utilised for determining stock, replenishment and reordering levels

6.3

Range of reordering methods are implemented as appropriate

6.4

Factors that impact on reordering and stock control levels are identified

6.5

Inventory count of a stock item is performed, need for replenishment is determined and stock item is reordered as required

7

Apply engineered standards to warehouse operations

7.1

General principle of engineered standards is identified

7.2

Main measurements and collection methods required to support engineered standards are used

7.3

Application of engineered standards to various warehousing tasks is determined

8

Report on warehouse security

8.1

Warehouse security arrangements are complied with

8.2

Security objectives are determined

8.3

Internal and external security threats and exposures as they relate to warehouses are evaluated

8.4

Measures to improve security arrangements are reported

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Standard operating procedures for warehouse operations are accessed 
Own areas of responsibility and reporting lines for issues outside own scope of authority, are determined 
Applicable legislative requirements are identified 
Different types of warehouses and their functions are analysed 
Range of products/goods stored within various types of warehouses is identified 
Storage plan for a range of inventory is developed, in accordance with enterprise procedures, materials handling equipment requirements and legislative requirements 
Warehouse operations for receiving, order picking and packing, despatch, stocktaking and replenishment are confirmed 
Different types of documentation required for warehouse operations are used and interpreted 
Flow of goods through the warehouse from receiving area to despatch is identified 
Characteristics of goods that may have an impact on storage/handling methods and requirements are investigated 
Purpose and types of materials handling equipment commonly used in warehouses are confirmed 
Storage systems commonly used in warehouses, and their functions, are identified 
Correct use and load capacity of storage systems are determined, in accordance with manufacturer specifications, and organisational policies and procedures 
Manually operated materials handling equipment is used correctly, in accordance with legislative and regulatory requirements, and organisational policies and procedures 
Information technological systems used in warehouse operations are identified 
Use and impact of data capturing systems used within warehouse operations is analysed 
Data capturing devices are used to record inventory in warehouse operations 
Impact of information technology and communications systems used in warehouse operations is identified 
Communications system is used to monitor goods and products in warehouse operations 
Warehouse management systems are used to monitor flow of inventory in warehouse operations 
Inventory and stock control principles are identified 
Methods and processes are utilised for determining stock, replenishment and reordering levels 
Range of reordering methods are implemented as appropriate 
Factors that impact on reordering and stock control levels are identified 
Inventory count of a stock item is performed, need for replenishment is determined and stock item is reordered as required 
General principle of engineered standards is identified 
Main measurements and collection methods required to support engineered standards are used 
Application of engineered standards to various warehousing tasks is determined 
Warehouse security arrangements are complied with 
Security objectives are determined 
Internal and external security threats and exposures as they relate to warehouses are evaluated 
Measures to improve security arrangements are reported 

Forms

Assessment Cover Sheet

TLIP4040 - Monitor warehouse operations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIP4040 - Monitor warehouse operations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: