Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIP5037 Mapping and Delivery Guide
Develop workplace policy and procedures

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TLIP5037 - Develop workplace policy and procedures
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to develop and implement a workplace policy, and includes modifying the policy to suit changed circumstances.It includes developing, communicating and implementing workplace policy as well as reviewing policy as required.Work must be undertaken in accordance with relevant national, state/territory legislation, regulations and codes of practice.This unit applies to people with managerial responsibilities who undertake work developing workplace strategies, including the development and implementation of policy and supporting procedures. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.

Prerequisites/co-requisites
Competency Field P – Administration and Finance
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Develop workplace policy
  • Workplace policy requirements are identified
  • Information is gathered from a range of sources to plan and develop policy
  • Stakeholders are identified and consulted as a key component of the policy development process
  • Policy option recommendations are made based on likely effectiveness, timeframes and cost
  • Identified workplace policy requirements are reflected in policy developed
  • Appropriate methods of implementation are agreed
       
Element: Communicate workplace policy
  • Workplace policy and expected outcomes are promoted to key stakeholders
  • Expected outcomes, activities to be undertaken and assigned responsibilities are communicated to those involved in implementing the policy
       
Element: Implement workplace policy
  • Workplace policy implementation procedures are developed and communicated to stakeholders
  • Strategies for continuous improvement are implemented
  • Responsibility to use recording systems for tracking continuous improvement is established and assigned
       
Element: Review workplace policy implementation
  • Outcomes are documented and feedback is provided to key personnel and stakeholders
  • Outcomes of policy implementation are investigated
  • Records to identify trends that may require remedial action are monitored and used to promote continuous improvement of performance
  • Policy and or procedures are modified as required to ensure agreed improvements are made
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Develop workplace policy

1.1

Workplace policy requirements are identified

1.2

Information is gathered from a range of sources to plan and develop policy

1.3

Stakeholders are identified and consulted as a key component of the policy development process

1.4

Policy option recommendations are made based on likely effectiveness, timeframes and cost

1.5

Identified workplace policy requirements are reflected in policy developed

1.6

Appropriate methods of implementation are agreed

2

Communicate workplace policy

2.1

Workplace policy and expected outcomes are promoted to key stakeholders

2.2

Expected outcomes, activities to be undertaken and assigned responsibilities are communicated to those involved in implementing the policy

3

Implement workplace policy

3.1

Workplace policy implementation procedures are developed and communicated to stakeholders

3.2

Strategies for continuous improvement are implemented

3.3

Responsibility to use recording systems for tracking continuous improvement is established and assigned

4

Review workplace policy implementation

4.1

Outcomes are documented and feedback is provided to key personnel and stakeholders

4.2

Outcomes of policy implementation are investigated

4.3

Records to identify trends that may require remedial action are monitored and used to promote continuous improvement of performance

4.4

Policy and or procedures are modified as required to ensure agreed improvements are made

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adjusting communication to suit different audiences

communicating with stakeholders to discuss possible approaches to policy development and implementation, and contributing to resolving disputes among stakeholders

consulting on and validating policy

implementing strategy, as part of the policy, that has been devised, implemented and reviewed

managing different points of view and dissenting stakeholders effectively

planning, developing and implementing organisational policy that complies with legislative requirements

preparing written reports using precise expression, language and structures suited to intended audience

reading and evaluating complex and formal documents such as policy and legislation

researching, analysing and presenting information

responding effectively to diversity

reviewing and improving policies by identifying improvements and benchmarking against industry best practice, and attempting new approaches over time

working as a member of a team.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

best practice approaches relevant to own work area

equal employment opportunity, equity and diversity principles, and work health and safety (WHS)/occupational health and safety (OHS) implications of policy being developed

legislation, regulations and codes of practice applicable to industry and organisation

quality assurance systems relevant to own organisation

relevant industry standards

relevant organisational policies, procedures and protocols.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Develop workplace policy

1.1

Workplace policy requirements are identified

1.2

Information is gathered from a range of sources to plan and develop policy

1.3

Stakeholders are identified and consulted as a key component of the policy development process

1.4

Policy option recommendations are made based on likely effectiveness, timeframes and cost

1.5

Identified workplace policy requirements are reflected in policy developed

1.6

Appropriate methods of implementation are agreed

2

Communicate workplace policy

2.1

Workplace policy and expected outcomes are promoted to key stakeholders

2.2

Expected outcomes, activities to be undertaken and assigned responsibilities are communicated to those involved in implementing the policy

3

Implement workplace policy

3.1

Workplace policy implementation procedures are developed and communicated to stakeholders

3.2

Strategies for continuous improvement are implemented

3.3

Responsibility to use recording systems for tracking continuous improvement is established and assigned

4

Review workplace policy implementation

4.1

Outcomes are documented and feedback is provided to key personnel and stakeholders

4.2

Outcomes of policy implementation are investigated

4.3

Records to identify trends that may require remedial action are monitored and used to promote continuous improvement of performance

4.4

Policy and or procedures are modified as required to ensure agreed improvements are made

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Workplace policy requirements are identified 
Information is gathered from a range of sources to plan and develop policy 
Stakeholders are identified and consulted as a key component of the policy development process 
Policy option recommendations are made based on likely effectiveness, timeframes and cost 
Identified workplace policy requirements are reflected in policy developed 
Appropriate methods of implementation are agreed 
Workplace policy and expected outcomes are promoted to key stakeholders 
Expected outcomes, activities to be undertaken and assigned responsibilities are communicated to those involved in implementing the policy 
Workplace policy implementation procedures are developed and communicated to stakeholders 
Strategies for continuous improvement are implemented 
Responsibility to use recording systems for tracking continuous improvement is established and assigned 
Outcomes are documented and feedback is provided to key personnel and stakeholders 
Outcomes of policy implementation are investigated 
Records to identify trends that may require remedial action are monitored and used to promote continuous improvement of performance 
Policy and or procedures are modified as required to ensure agreed improvements are made 

Forms

Assessment Cover Sheet

TLIP5037 - Develop workplace policy and procedures
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

TLIP5037 - Develop workplace policy and procedures

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: