Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIPC1003 Mapping and Delivery Guide
Apply effective work practices

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TLIPC1003 - Apply effective work practices
Description
Employability Skills
Learning Outcomes and Application This unit covers the skills and knowledge required to apply effective work practices across a number of transport and logistics industry sectors. It includes planning, organising and completing work; communicating effectively; working with others; using workplace technology; solving problems and adapting to changes.This unit is an integrating unit because it has applications across all transport and logistics industry sectors. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
Prerequisites/co-requisites
Competency Field PC ‒ Pathways Certificate
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Plan, organise and complete daily work
       
Element: Work instructions and priorities are identified and interpreted in consultation with supervisor
       
Element: Appropriate work plan or daily routine is determined and mapped out
       
Element: Materials, resources or information needed to complete work is determined, collected, and organised
       
Element: Work tasks are completed within designated timelines, quality standards and instructions
       
Element: Problems that arise are dealt with in a practical, timely and appropriate manner and assistance is sought when required
       
Element: Feedback is sought on work performance
       
Element: Communicate effectively
       
Element: Appropriate lines of communication with supervisors, colleagues and customers are identified
       
Element: Effective communication skills and numeracy skills are used to gather and convey information
       
Element: Appropriate non-verbal behaviour is demonstrated
       
Element: Work with others
       
Element: Work roles of self and others in the workplace are identified
       
Element: Individual responsibilities and duties to the team are undertaken in a positive manner and in a range of situations to promote cooperation and good relationships
       
Element: Customers and colleagues are respected
       
Element: Use workplace technology
       
Element: Appropriate workplace technology is selected and used in accordance with workplace and manufacturer guidelines and instructions
       
Element: Workplace technology is inspected to ensure it is not damaged and is working properly, and precautions are taken to reduce risks
       
Element: Appropriate action is taken when problems with workplace technology occur
       
Element: Workplace technology is cared for according to workplace and manufacturer guidelines and instructions
       
Element: Solve work problems
       
Element: Problems are identified and practical or creative solutions are developed within scope of individual responsibility to rectify them
       
Element: Assistance is sought from key personnel as required
       
Element: Workplace problems are reported using appropriate workplace procedures as required
       
Element: Adapt to change
       
Element: New work requirements or situations are identified, clarified and adapted to
       
Element: Range of possible practical or creative options to deal with workplace challenges are considered
       
Element: Willingness to be open to and trial new ideas and techniques is demonstrated
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Plan, organise and complete daily work

1.1

Work instructions and priorities are identified and interpreted in consultation with supervisor

1.2

Appropriate work plan or daily routine is determined and mapped out

1.3

Materials, resources or information needed to complete work is determined, collected, and organised

1.4

Work tasks are completed within designated timelines, quality standards and instructions

1.5

Problems that arise are dealt with in a practical, timely and appropriate manner and assistance is sought when required

1.6

Feedback is sought on work performance

2

Communicate effectively

2.1

Appropriate lines of communication with supervisors, colleagues and customers are identified

2.2

Effective communication skills and numeracy skills are used to gather and convey information

2.3

Appropriate non-verbal behaviour is demonstrated

3

Work with others

3.1

Work roles of self and others in the workplace are identified

3.2

Individual responsibilities and duties to the team are undertaken in a positive manner and in a range of situations to promote cooperation and good relationships

3.3

Customers and colleagues are respected

4

Use workplace technology

4.1

Appropriate workplace technology is selected and used in accordance with workplace and manufacturer guidelines and instructions

4.2

Workplace technology is inspected to ensure it is not damaged and is working properly, and precautions are taken to reduce risks

4.3

Appropriate action is taken when problems with workplace technology occur

4.4

Workplace technology is cared for according to workplace and manufacturer guidelines and instructions

5

Solve work problems

5.1

Problems are identified and practical or creative solutions are developed within scope of individual responsibility to rectify them

5.2

Assistance is sought from key personnel as required

5.3

Workplace problems are reported using appropriate workplace procedures as required

6

Adapt to change

6.1

New work requirements or situations are identified, clarified and adapted to

6.2

Range of possible practical or creative options to deal with workplace challenges are considered

6.3

Willingness to be open to and trial new ideas and techniques is demonstrated

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting and modifying activities depending on differing workplace contexts and environment

applying relevant industrial, workplace or other legislative requirements and procedures

communicating effectively and using appropriate strategies when listening, questioning and receiving feedback

completing required workplace tasks

following relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection procedures and responsibilities

identifying and correctly using equipment, tools and other technology required to complete workplace tasks

interpreting and following a designated work plan or set of instructions for a job

keeping required records of workplace activities

planning daily routine and workplace tasks

recognising limitations, asking for help and seeking clarification or information about work requirements and procedures

responding appropriately to cultural differences in interactions with customers and colleagues

taking initiative and using appropriate techniques to problem solve and to complete tasks

working cooperatively and collaboratively with others to complete tasks.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

basic principles of teamwork in the workplace

procedures for identifying and using relevant workplace technology when carrying out workplace calculations

systems and equipment used in the workplace and the instructions, processes and precautions for their use

typical problems in the workplace and appropriate action and solutions

workplace procedures, policies and instructions

workplace structures and the roles and responsibilities of individuals and team/group members.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Plan, organise and complete daily work

1.1

Work instructions and priorities are identified and interpreted in consultation with supervisor

1.2

Appropriate work plan or daily routine is determined and mapped out

1.3

Materials, resources or information needed to complete work is determined, collected, and organised

1.4

Work tasks are completed within designated timelines, quality standards and instructions

1.5

Problems that arise are dealt with in a practical, timely and appropriate manner and assistance is sought when required

1.6

Feedback is sought on work performance

2

Communicate effectively

2.1

Appropriate lines of communication with supervisors, colleagues and customers are identified

2.2

Effective communication skills and numeracy skills are used to gather and convey information

2.3

Appropriate non-verbal behaviour is demonstrated

3

Work with others

3.1

Work roles of self and others in the workplace are identified

3.2

Individual responsibilities and duties to the team are undertaken in a positive manner and in a range of situations to promote cooperation and good relationships

3.3

Customers and colleagues are respected

4

Use workplace technology

4.1

Appropriate workplace technology is selected and used in accordance with workplace and manufacturer guidelines and instructions

4.2

Workplace technology is inspected to ensure it is not damaged and is working properly, and precautions are taken to reduce risks

4.3

Appropriate action is taken when problems with workplace technology occur

4.4

Workplace technology is cared for according to workplace and manufacturer guidelines and instructions

5

Solve work problems

5.1

Problems are identified and practical or creative solutions are developed within scope of individual responsibility to rectify them

5.2

Assistance is sought from key personnel as required

5.3

Workplace problems are reported using appropriate workplace procedures as required

6

Adapt to change

6.1

New work requirements or situations are identified, clarified and adapted to

6.2

Range of possible practical or creative options to deal with workplace challenges are considered

6.3

Willingness to be open to and trial new ideas and techniques is demonstrated

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Forms

Assessment Cover Sheet

TLIPC1003 - Apply effective work practices
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIPC1003 - Apply effective work practices

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: