Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIR5014 Mapping and Delivery Guide
Manage suppliers

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency TLIR5014 - Manage suppliers
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to manage suppliers in various contexts within the transport and logistics industry. It includes assessing and building productive relationships with suppliers, and evaluating the delivery of goods/services against agreements. It also includes negotiating arrangements, resolving disagreements with suppliers and reviewing supplier performance.The unit generally applies to those who lead individuals or teams.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
Prerequisites/co-requisites
Competency Field R - Contract Procurement
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Assess suppliers and build productive relationships
       
Element: Criteria to effectively evaluate supplier services are developed and documented
       
Element: Existing suppliers are assessed against criteria
       
Element: Availability and suitability of alternate suppliers who can meet the service support requirements within legislative requirements are identified
       
Element: Terms and conditions of suppliers to achieve service requirements are established and communicated
       
Element: Cooperative relationships are developed with suppliers in accordance with organisational policies and procedures
       
Element: Evaluate delivery of goods and/or services against agreements
       
Element: Quality of goods and services supplied is assessed against criteria
       
Element: Non-compliance is identified, documented and corrective action is implemented within the terms of contractual arrangements
       
Element: Contingency plans are developed should suppliers fail to deliver
       
Element: Relationships with suppliers are managed to support effective delivery
       
Element: Negotiate arrangements with suppliers
       
Element: Arrangements with suppliers are negotiated and implemented in accordance with organisational policies and procedures
       
Element: Market factors that may affect the supply of goods and services are identified and communicated to relevant personnel
       
Element: Immediate corrective action is taken in consultation with suppliers where potential or actual problems are indicated
       
Element: Resolve disagreements with suppliers
       
Element: Disagreements with suppliers are investigated to identify validity and causes
       
Element: Disagreements are negotiated and resolved
       
Element: Amendments to agreements, as a consequence of the resolution of disagreements, are documented
       
Element: Approval is sought and obtained for amendments
       
Element: Approved amendments are communicated to suppliers and relevant personnel
       
Element: Review performance of suppliers
       
Element: Suppliers are continuously reviewed for quality, profitability, service, delivery status and other relevant performance indicators
       
Element: Supplier performance is evaluated against purchasing agreement requirements
       
Element: Suppliers are informed of evaluation outcomes as required
       
Element: Recommendations about future use of suppliers are made to relevant personnel
       
Element: Suppliers are deleted from supplier shortlist according to criteria
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Assess suppliers and build productive relationships

1.1

Criteria to effectively evaluate supplier services are developed and documented

1.2

Existing suppliers are assessed against criteria

1.3

Availability and suitability of alternate suppliers who can meet the service support requirements within legislative requirements are identified

1.4

Terms and conditions of suppliers to achieve service requirements are established and communicated

1.5

Cooperative relationships are developed with suppliers in accordance with organisational policies and procedures

2

Evaluate delivery of goods and/or services against agreements

2.1

Quality of goods and services supplied is assessed against criteria

2.2

Non-compliance is identified, documented and corrective action is implemented within the terms of contractual arrangements

2.3

Contingency plans are developed should suppliers fail to deliver

2.4

Relationships with suppliers are managed to support effective delivery

3

Negotiate arrangements with suppliers

3.1

Arrangements with suppliers are negotiated and implemented in accordance with organisational policies and procedures

3.2

Market factors that may affect the supply of goods and services are identified and communicated to relevant personnel

3.3

Immediate corrective action is taken in consultation with suppliers where potential or actual problems are indicated

4

Resolve disagreements with suppliers

4.1

Disagreements with suppliers are investigated to identify validity and causes

4.2

Disagreements are negotiated and resolved

4.3

Amendments to agreements, as a consequence of the resolution of disagreements, are documented

4.4

Approval is sought and obtained for amendments

4.5

Approved amendments are communicated to suppliers and relevant personnel

5

Review performance of suppliers

5.1

Suppliers are continuously reviewed for quality, profitability, service, delivery status and other relevant performance indicators

5.2

Supplier performance is evaluated against purchasing agreement requirements

5.3

Suppliers are informed of evaluation outcomes as required

5.4

Recommendations about future use of suppliers are made to relevant personnel

5.5

Suppliers are deleted from supplier shortlist according to criteria

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation and workplace procedures

communicating and working effectively with others when managing suppliers

completing documentation related to work activities

implementing contingency plans

modifying activities depending on operational contingencies, risk situations and environments

monitoring and prioritising work activities in terms of planned schedule

operating electronic communications equipment to required protocol

reading and interpreting instructions, procedures, information and signs relevant to managing suppliers

reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with regulatory requirements and workplace procedures

sourcing, managing, evaluating and reviewing suppliers.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

code of practice for working collaboratively with others

common use arrangements

contract performance and dispute policies and procedures

financial accountability requirements

operation of recording, reporting and statistical analysis systems and resources

organisational policies, procedures, plans, guidelines and code of conduct relevant to procurement and supply contracts

organisational procedures for monitoring the performance of suppliers

probity requirements and ethical issues

procedures for operating electronic communications equipment

procedures for receipt and payment of goods and services

procurement approval procedures

relevant sections of national and state/territory regulatory requirements and codes of practice related to procurement

requirements for completing relevant documentation

steps involved in planning the work activities

suppliers in the marketplace.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Assess suppliers and build productive relationships

1.1

Criteria to effectively evaluate supplier services are developed and documented

1.2

Existing suppliers are assessed against criteria

1.3

Availability and suitability of alternate suppliers who can meet the service support requirements within legislative requirements are identified

1.4

Terms and conditions of suppliers to achieve service requirements are established and communicated

1.5

Cooperative relationships are developed with suppliers in accordance with organisational policies and procedures

2

Evaluate delivery of goods and/or services against agreements

2.1

Quality of goods and services supplied is assessed against criteria

2.2

Non-compliance is identified, documented and corrective action is implemented within the terms of contractual arrangements

2.3

Contingency plans are developed should suppliers fail to deliver

2.4

Relationships with suppliers are managed to support effective delivery

3

Negotiate arrangements with suppliers

3.1

Arrangements with suppliers are negotiated and implemented in accordance with organisational policies and procedures

3.2

Market factors that may affect the supply of goods and services are identified and communicated to relevant personnel

3.3

Immediate corrective action is taken in consultation with suppliers where potential or actual problems are indicated

4

Resolve disagreements with suppliers

4.1

Disagreements with suppliers are investigated to identify validity and causes

4.2

Disagreements are negotiated and resolved

4.3

Amendments to agreements, as a consequence of the resolution of disagreements, are documented

4.4

Approval is sought and obtained for amendments

4.5

Approved amendments are communicated to suppliers and relevant personnel

5

Review performance of suppliers

5.1

Suppliers are continuously reviewed for quality, profitability, service, delivery status and other relevant performance indicators

5.2

Supplier performance is evaluated against purchasing agreement requirements

5.3

Suppliers are informed of evaluation outcomes as required

5.4

Recommendations about future use of suppliers are made to relevant personnel

5.5

Suppliers are deleted from supplier shortlist according to criteria

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Forms

Assessment Cover Sheet

TLIR5014 - Manage suppliers
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIR5014 - Manage suppliers

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: