Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
WRHWP201A Mapping and Delivery Guide
Assist colleagues providing multiple salon services as a team member
Version 1.0
Issue Date: March 2024
Qualification | - |
Unit of Competency | WRHWP201A - Assist colleagues providing multiple salon services as a team member |
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Description | This unit describes the skills and knowledge required to assist colleagues who are involved in the provision of multiple services in a hairdressing services environment. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit requires the application of observation and communication skills to anticipate the nature of tasks to be undertaken and provide service and support to other team members, including salon assistants, apprentices, senior hairdressers, receptionists, supervisors and managers, who are managing multiple hairdressing services or tasks for a variety of clients and/or to maintain the salon environment. Knowledge and application of the salon approach to internal customer service and teamwork is required; along with attention to health regulations; client and operator safety and comfort; and preparation of tools, equipment and work areas.In the context of an assessment-only and/or a training delivery and assessment pathway, units of competency that relate to this unit are identified in the evidence guide of this unit. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field | Hairdressing |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Communicate with hairdressing work team colleagues. |
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Element: Provide service to colleagues. |
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Element: Work in a team. |
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