This unit applies to those whose role is to set the short, medium or long term goals and targets for the business plan and may relate to marketing and production targets, resource and asset development and management, acquisitions, capital, property improvements, and operational systems.

ELEMENT

PERFORMANCE CRITERIA

1. Determine scope

1.1. Scope of the business plan and associated systems is determined in consultation with key and specialist personnel.

1.2. Accurate information is accessed to inform business plan development.

1.3. Trends and seasonal variations are accounted for and incorporated into the business plan.

1.4. Strategic goals, targets and directions of the enterprise are accounted for in the development of the business plan.

1.5. Legal obligations are understood and complied with in developing the business plan.

2. Prepare business plan

2.1. Operational goals and targets that enhance opportunities to meet the enterprise strategic plan are developed.

2.2. Supply chains are identified and incorporated into the business plan.

2.3. Risk management needs are identified and addressed within the business plan.

2.4. Trial systems are incorporated in order to test budgetary impact and operational potential prior to full implementation of the business plan.

2.5. Indicators of operational performance are clear and measurable and allow for realistic analysis of performance.

3. Document and review business plan

3.1. Fiscal and operational systems that enhance performance management and suit enterprise requirements are included.

3.2. Resource considerations are incorporated into the business plan.

3.3. Business plan is accurately documented and clearly communicated to all relevant parties.

3.4. Performance against the business plan is monitored to identify strengths, weaknesses and areas for improvement.

3.5. Recommendations to improve the business plan and associated systems are made as required.

Required skills

set realistic goals

operate manual and/or electronic commercial systems

consider and evaluate alternatives

develop and manage supply chains

design performance criteria, and operational and tactical plans that are incorporated into a business plan

analyse information and results

identify and design risk management and mitigation strategies

identify and design appropriate operational plans

use literacy skills to fulfil job roles as required by the organisation. The level of skill may range from reading and understanding documentation to completion of written reports

use oral communication skills/language competence to fulfil the job role as specified by the organisation including questioning, active listening, asking for clarification, negotiating solutions and responding to a range of views

use numeracy skills to estimate, calculate and record complex workplace measures

use interpersonal skills to work with others and relate to people from a range of cultural, social and religious backgrounds and with a range of physical and mental abilities.

Required knowledge

budgeting

forecasting

relevant industrial awards and agreements

communication techniques

risk management factors and priorities

indicators of operational performance

the fiscal and operational systems, and the resource considerations, that are relevant to business planning

logical and analytic methods

profit and loss and cash flow systems

working knowledge of environmental, OHS, industrial relations, taxation, corporate and industry legislation as they relate to the enterprise

capital investment analysis.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Competence in developing and reviewing a business plan requires evidence that demonstrates ability to scope the business plan and determine key objectives and targets. The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy holistically all of the requirements of the performance criteria and required skills and knowledge and include achievement of the following:

set strategic goals, targets and directions for the enterprise

determine clear and measurable indicators of operational performance

identify and design risk management and mitigation strategies

develop appropriate operational plans

document the business plan

monitor the business plan to identify strengths, weaknesses and areas for improvement.

Context of and specific resources for assessment

Competency requires the application of work practices under work conditions. Selection and use of resources for some worksites may differ due to the regional or enterprise circumstances.

The range statement relates to the unit of competency as a whole.

Business plans may include:

the goals and targets for the business plan which may be short, medium or long term and may relate to marketing and production targets

resource and asset development and management, acquisitions

capital

property improvements

operational systems.

Operational goals and targets may include:

link directly to the enterprise strategic plan and also to Occupational Health and Safety (OHS), environment, quality and customer/market satisfaction key result areas.

Unit sector

Business

This unit contains employability skills.