AHCBUS507
Monitor and review business performance


Application

This unit of competency describes the skills and knowledge required to monitor and review business performance.

All work must be carried out to comply with organisational requirements, work health and safety legislation, sustainability practices and codes and in consultation with the management team.

This unit applies to individuals who take personal responsibility and exercise autonomy in undertaking complex work. They must analyse information and exercise judgement to complete a range of advanced skilled activities.

No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.


Elements and Performance Criteria

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify performance requirements

1.1 Develop realistic performance indicators within available timeframes and resources

1.2 Identify and minimise factors inhibiting performance against objectives

1.3 Identify and assess market conditions based on relevant data and transferable and justifiable assumptions

1.4 Identify capacity to promote the sustainability of operations and incorporate into enterprise procedures

2. Evaluate enterprise performance

2.1 Gather and analyse data relating to enterprise production and financial performance to identify historical and current performance

2.2 Review and analyse operational structures to determine the suitability of organisational processes to enterprise objectives

2.3 Evaluate enterprise strengths and weaknesses against market conditions to determine current and future capacities

2.4 Monitor impact of natural conditions on enterprise performance

2.5 Assess sustainability of resource use

2.6 Evaluate performance against enterprise objectives to identify variations and scope for future development

3. Review business performance

3.1 Review business operations to identify opportunities for improvements in performance

3.2 Review business financial performance to identify opportunities for improvement

3.3 Review business marketing performance to identify opportunities for improvement

3.4 Review business risk management performance to identify opportunities for improvement

Evidence of Performance

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

gather and analyse data relating to enterprise performance

review operational structures to determine effectiveness

identify available resources to assess capacity

develop realistic performance indicators

review enterprise operations against performance indicators

plan to improve business performance by addressing results of review

monitor and manage resources

assess sustainability of resource use.


Evidence of Knowledge

The candidate must demonstrate knowledge of:

rates of return for products and services

financial analysis techniques

structure and operation of small businesses and the relevant State and Territory work health and safety

legislative requirements

environmental conditions, positive environmental practices and negative impact minimisation measures

human resource requirements for the enterprise

transport requirements for the enterprise

enterprise and property improvement requirements

market performance in commodities

statutory marketing requirements.


Assessment Conditions

Competency is to be assessed in the workplace or simulated environment that accurately reflects performance in a real workplace setting.

Assessors must satisfy current standards for RTOs.


Foundation Skills

Foundation Skills essential to performance are explicit in the performance criteria of this unit of competency.


Range Statement


Sectors

Business (BUS)