AHCCCF406A
Facilitate ongoing group development

This unit covers facilitating ongoing group development and defines the standard required to: maintain contacts with group leaders to facilitate community networking; share ideas between groups to foster initiative and innovation; maintain contacts with community groups; identify sources of conflict and issues that detract from the effective and equitable functioning of a group; resolve group conflict and refer group issues for specialist advice if required; use a range of facilitation strategies to work with groups.

Application

This unit applies to those who support a community Landcare group or similar, in its ongoing management and resolution of issues.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Maintain contact on group activities

1.1. Contact is maintained with group leaders/officers on current and proposed group activities and projects.

1.2. Advice on group operation and opportunities is provided when sought by leaders/officers.

1.3. Role of facilitator/coordinator in group operations is clearly defined with the management committee to avoid misunderstanding.

2. Provide fresh input into group

2.1. Relevant new initiatives and ideas from other groups and program areas are identified for input into/suggestion to the group.

2.2. New initiatives and ideas are systematically sought from appropriate sources.

2.3. Any suggestions are developed before submission to include local group and program context.

3. Maintain network of contacts

3.1 Contacts with members of the group and community are maintained to provide interchange of ideas and information.

4. Facilitate resolution of group operating difficulties

4.1. Group issues with potential to hinder group operations are identified before damage has occurred.

4.2. External threats are assessed to facilitate negotiation of solutions between the group and external parties.

4.3. Internal operating difficulties are resolved where possible through facilitation and use of relevant expert advice.

4.4. Groups requiring major restructuring are identified to implement change management processes.

Required Skills

Required skills

develop network of contacts in groups and communities

resolve conflict

negotiate within the group

negotiate on behalf of the group

implement change management processes

use literacy skills to read, interpret and follow organisational policies and procedures, develop sequenced written instructions, record accurately and legibly information collected and select and apply procedures to a range of tasks

use oral communication skills/language competence to fulfil the job role as specified by the organisation including questioning, active listening, asking for clarification, negotiating solutions and responding to a range of views

use numeracy skills to estimate, calculate and record routine and more complex workplace measures and data

use interpersonal skills to work with others and relate to people from a range of cultural, social and religious backgrounds and with a range of physical and mental abilities.

Required knowledge

group development and facilitation techniques

basic financial statements and procedures

program guidelines

general understanding of natural resource management, sciences and technologies associated with program

legislative requirements for group operations, programs and projects

Strengths, Weaknesses, Opportunities and Threats (SWOT) analyses

risk analysis

committee and group procedures

legislative requirements associated with operation of incorporated groups

community and sector cultures and perspectives.

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy holistically all of the requirements of the performance criteria and required skills and knowledge and include achievement of the following:

maintain contacts with group leaders to facilitate community networking

share ideas between groups to foster initiative and innovation

maintain contacts with community groups

identify sources of conflict and issues that detract from the effective and equitable functioning of a group

resolve group conflict and refer group issues for specialist advice if required

use a range of facilitation strategies to work with groups.

Context of and specific resources for assessment

Competency requires the application of work practices under work conditions. Selection and use of resources for some worksites may differ due to the regional or enterprise circumstances.


Range Statement

The range statement relates to the unit of competency as a whole.

Strategies and approaches may include:

the development of relationships with committee and individual members

negotiation

facilitation of meetings

provision of information

situation analysis

clear problem solving approaches.


Sectors

Unit sector

Community coordination and facilitation


Employability Skills

This unit contains employability skills.


Licensing Information

Not Applicable