Application
This unit of competency describes the skills and knowledge required to support group and community changes in resource management.
This unit applies to those who support change management processes in a group and community context. These individuals take personal responsibility and exercise autonomy in undertaking complex work and analyse, design and communicate solutions to sometimes complex problems.
No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.
Elements and Performance Criteria
Element | Performance criteria |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Identify changes occurring at group and community levels | 1.1 Identify changes at group and community level due to voluntary initiatives or legislative requirements |
2. Identify potential impacts and reactions | 2.1 Identify potential impact of changes and reactions at group and community level 2.2 Identify support in terms of change management initiatives that may be required to implement change in the group or community 2.3 Identify cultural and sector perspectives and viewpoints to address different reactions to change |
3. Facilitate change management processes | 3.1 Distribute information related to the changes in terms that assist understanding and acceptance 3.2 Enable group to develop understanding of change, to manage reactions and to develop response 3.3 Encourage group to develop and implement a plan to address change and its impacts |
Evidence of Performance
The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.
The candidate must provide evidence that they can:
identify required or impending changes and potential impacts on a group or community
develop change management strategies to deal with potential change issues
distribute information about changes and provide advice and response to queries
facilitate a group through a process of change
Evidence of Knowledge
The candidate must demonstrate knowledge of:
change management theories at individual and group level
local networks and groups
community viewpoints and cultures
Assessment Conditions
Assessors must satisfy current standards for assessment.
Foundation Skills
Foundation Skills essential to performance are explicit in the performance criteria of this unit of competency.
Range Statement
Sectors
Community Coordination and Facilitation (CCF)