AHCCOM302A
Dispatch materials and composted product

This unit covers the process organising and dispatching bagged and bulk compost products from the site and defines the standard required to: organise a loading site; correctly interpret dispatch orders; organise and coordinate loading; measure product quantity for dispatch; load correct product for dispatch.

Application

This unit applies to an employee of an enterprise engaged in commercial-scale composting operations. It requires taking responsibility for work output with checking related to overall progress.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Organise for loading and dispatch of product

1.1. Dispatch order is obtained and reviewed for completeness.

1.2. Product dispatch requirements are checked with product and transport availability.

1.3. Request is made to designated personnel for specified quantity of specified product to be prepared and/or delivered to dispatch area.

1.4. Product dispatch is scheduled and confirmed with contractor or driver to ensure maximisation of load.

1.5. enterprise Occupational Health and Safety (OHS) and site policies and procedures.

1.6. Appropriate machinery, equipment and labour required for dispatch activity are identified and organised according to enterprise procedures.

1.7. Hazards are identified and controlled according to job requirements and enterprise procedures.

1.8. Emergency and Personal Protective Equipment (PPE) is selected and fitted according to job requirements, manufacturer specifications, OHS procedures and enterprise requirements.

2. Coordinate loading of product

2.1. Loading site is organised to ensure safe and efficient loading of product.

2.2. Products to be loaded and specific loading requirements are clearly communicated to drivers.

2.3. Signalling and instructions are provided to drivers to ensure safe and efficient loading.

2.4. Loading site is monitored to ensure compliance with loading instructions, containment of product within designated loading area, and availability of space for loading.

2.5. Product is accurately measured and loaded into dispatch vehicle according to enterprise procedures.

2.6. Product is recorded as loaded for dispatch according to enterprise requirements.

2.7. Load is checked to ensure that it is adequately covered, contained and/or secured according to enterprise and regulatory requirements.

2.8. Load is weighed to ensure dispatch order is met.

2.9. Driver is provided with load documentation and delivery note according to enterprise requirements.

3. Clean up loading area

3.1. Loader and vehicle hygiene are maintained between loads.

3.2. Area and equipment are monitored for cleaning and clearing to ensure safe and effective operation according to enterprise requirements.

4. Document product dispatch

4.1. Dispatch information is recorded accurately and promptly, and provided to sales office according to enterprise requirements.

Required Skills

Required skills

demonstrating safe and efficient work practices

operating load-shifting equipment

organising a site

using a computer to obtain and record dispatch information

using PPE

using signalling and communication techniques and equipment

use literacy skills to read, interpret and follow organisational policies and procedures, follow sequenced written instructions, record accurately and legible information collected and select and apply procedures for a range of tasks

use oral communication skills/language competence to fulfil the job role as specified by the organisation, including questioning techniques, active listening, clarifying information and consulting with supervisors as required

use numeracy skills to estimate, calculate and record routine workplace measures

use interpersonal skills to work with and relate to people from a range of cultural, social and religious backgrounds and with a range of physical and mental abilities.

Required knowledge

bulk density and moisture effects on weight and volume

communication techniques and equipment

customer service

measurements, including weights, volumes and bucket volumes

OHS requirements

provisions of the Trade Practices Act in regard to weights and measurements of bulk product

relevant regulations governing site operation

types and performance characteristics of vehicles and loading equipment used in a composting enterprise.

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy holistically all of the requirements of the performance criteria and required skills and knowledge and include achievement of the following:

organise a loading site

correctly interpret dispatch orders

organise and coordinate loading

measure product quantity for dispatch

load correct product for dispatch.

Context of and specific resources for assessment

Competency requires the application of work practices under work conditions. Selection and use of resources for some worksites may differ due to the regional or enterprise circumstances.


Range Statement

The range statement relates to the unit of competency as a whole.

Product types may include:

composts

mulches

natural and blended soils for landscaping

potting mixes

soft fall or loose fill playground surfacing

soil conditioners

special purpose soils

various recycled organic products for a range of specialised applications.

Machinery and equipment used in product dispatch may include:

calculator

communications equipment

hoppers and conveyors

load-shifting machinery

recording equipment

storage containers such as bins and skips

weighbridge.

Potential hazards may include:

biological hazards

dust

electricity and overhead powerlines

ergonomic hazards associated with posture and vibration

exposure to loud noise and fumes

extreme weather conditions

hazardous substances such as:

fertiliser

fuel

oil

machinery, including hydraulics

mechanical malfunctions and exposed moving parts

oil and grease spills.


Sectors

Unit sector

Composting


Employability Skills

This unit contains employability skills.


Licensing Information

Not Applicable