Application
This unit of competency describes the skills and knowledge required to implement and monitor quality assurance procedures.
This unit applies to individuals who take responsibility for their own work and for the quality of the work of others within known parameters. They provide and communicate solutions to a range of predictable and sometimes unpredictable problems.
No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.
Elements and Performance Criteria
Element | Performance criteria |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Establish quality specifications for product | 1.1 Source market specifications 1.2 Identify legislated requirements |
2. Identify hazards and critical control points in the production of quality product | 2.1 Identify critical control points impacting on quality 2.2 Determine the degree of risk for each hazard |
3. Assist in planning of quality assurance procedures | 3.1 Develop procedures for each identified control point to ensure optimum quality 3.2 Minimise hazards and risks by application of appropriate controls 3.3 Develop processes to monitor the effectiveness of quality assurance procedures |
4. Implement quality assurance procedure | 4.1 Allocate responsibilities for carrying out procedures to staff and contractors 4.2 Prepare instructions 4.3 Provide staff and contractors with induction training on the quality assurance policy 4.4 Provide staff and contractors with in-service training relevant to their allocated procedures |
Evidence of Performance
The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.
The candidate must provide evidence that they can:
identify hazards and critical control points in the production of quality product
assist in planning of quality assurance procedures
provide induction and in-service staff training
implement quality assurance procedures
use industry standard terminology.
Evidence of Knowledge
The candidate must demonstrate knowledge of:
market requirements for product
definition of quality
quality specifications for product
enterprise and industry quality assurance systems
Hazard Analysis and Critical Control Points (HACCP) techniques
strategies for control of hazards to quality
work place training strategies
delegation and empowerment
contingency management.
Assessment Conditions
Assessors must satisfy current standards for RTOs
Foundation Skills
Foundation Skills essential to performance are explicit in the performance criteria of this unit of competency.
Range Statement
Sectors
Work (WRK)