Elements

Performance Criteria

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section

1. Prepare for continuous improvement

1.1 Quality requirements are identified and applied

1.2 Manufacturing systems and processes are identified from workplace instructions

2. Apply continuous improvement

2.1 Continuous improvement tools and problem-solving techniques relevant to the process are identified and applied

2.2 Proposed improvements to processes are trialled, monitored and evaluated

2.3 Waste minimisation principles and processes are identified

2.4 Recommendations are made according to workplace procedures

3. Monitor continuous improvement

3.1 Continuous improvement requirements are monitored to ensure products and processes comply with workplace quality

3.2 Workplace continuous improvement systems and processes are monitored on an ongoing basis to capitalise on identified opportunities

3.3 Continuous improvement forms and work sheets are completed according to workplace procedures

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Reading skills to:

identify manufacturing schedules and production quality requirements

identify workplace waste-minimisation processes.

Writing skills to:

complete continuous improvement, work sheets and production improvement forms.

Oral communication skills to:

communicate workplace systems and processes with co-workers

communicate improvement ideas at team meetings and with supervisors.

Initiative skills to:

identify improvement opportunities and take steps to share ideas.

Problem-solving skills to:

identify manufacturing problems and analyse them for improvement opportunities.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Systems and processes mustinclude:

assembly sequence

batch building

established continuous improvement system, such as Kaizen or workplace equivalent

lean manufacturing processes

picking of parts, restocking and quality inspections.

Continuous improvement tools must include:

balanced scorecards

benchmarking

cause and effect diagrams

fishbone diagram or workplace equivalent

lead time

performance measurement

plan-do-check-act (PDCA) or workplace equivalent

run charts

statistics

upstream and downstream customer feedback.

Problem-solving techniques must include:

step-by-step process

use of measurement.

Waste must include:

excess inventory and stock

excessive cycle time

activities that do not value add

over-processing

rejects

rework.

Workplace procedures must include:

quality processes for ensuring that built-in quality requirements are met

standardisation

work health and safety (WHS) requirements

workplace instructions.