Application
This unit describes the performance outcomes required to identify and analyse work task requirements and activities, and then develop and document technical specifications and procedures providing concise and unambiguous direction and guidance relating to them.
It applies to those working in the automotive service and repair industry. It involves conducting research and writing technical specifications and procedures at a specialist technician or manager level.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
Elements Elements describe the essential outcomes. | Performance Criteria Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section. |
1. Identify and plan requirements | 1.1 Technical activities and tasks requiring specifications and procedures to be developed are identified 1.2 Requirements and formats for specifications and procedures are established and confirmed 1.3 Requirements for information entry, storage, output and quality of document production are identified according to workplace procedures 1.4 Document design is confirmed as appropriate for efficient entry of information and satisfies established document presentation requirements 1.5 Authoritative sources and references are identified for use in preparation of specifications and procedures |
2. Prepare and develop specifications | 2.1 Technical information for inclusion in specifications is collected and validated according to workplace procedures 2.2 Specifications are developed that reflect document design requirements and are written in a manner appropriate to workplace |
3. Prepare and develop procedures | 3.1 Technical activities and tasks requiring procedures to be developed are analysed, sequenced and logically grouped 3.2 Technical procedures are developed that reflect document design requirements and are written in a manner appropriate to workplace |
4. Document specifications and procedures | 4.1 Developed material is documented according to workplace procedures and document design requirements 4.2 Information management requirements, including document storage, are followed according to workplace procedures and document requirements 4.3 Document is presented ready for use as required |
Evidence of Performance
Before competency can be determined, individuals must demonstrate they can perform the following according to the standards defined in this unit’s elements, performance criteria and foundation skills:
develop and document the technical specifications and procedures of an automotive repair or manufacturing process that would take more than thirty minutes to complete, including:
safety requirements of the process
steps involved in undertaking the process, including:
use of any tools, equipment and materials
explanatory graphics
specifications explaining the requirements that a product or assembly must meet or exceed
bibliography of sources of information.
Evidence of Knowledge
Individuals must be able to demonstrate knowledge of:
types and application of technical documents, including:
technical background reports
technical guides
technical specifications, including:
open specifications
closed specifications
methods of describing limits, including tolerances, clearances and wear
technical and standard operating procedures, including:
safe operating procedures
dismantle and assembly procedures
literature reviews
technical document writing techniques, including:
confirming document scope
understanding the audience
developing a plan
collecting information, including:
using primary and secondary sources
acknowledging sources
methods of organising information to meet document requirements, including:
linear or chronological
parts of an object graphics
simple to complex
specific to general
general to specific
writing first drafts, including:
using style guides
using graphics
revising and editing drafts
workplace policies relating to publishing documents with company intellectual property content.
Assessment Conditions
Assessors must satisfy NVR/AQTF assessor requirements.
Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.
Assessment must include direct observation of tasks.
Where assessment of competency includes third-party evidence, individuals must provide evidence that links them to the specifications and procedures that they have developed, e.g. procedural documents relevant to their workplace.
Assessors must verify performance evidence through questioning on skills and knowledge to ensure correct interpretation and application.
The following resources must be made available:
automotive repair workplace or simulated workplace
situations requiring research and documentation of technical specifications and procedures
range of reference materials relevant to technical research activities and vehicle specifications and procedures.
Foundation Skills
This section describes those language, literacy, numeracy and employment skills that are essential to performance and are not explicit in the performance criteria.
Skills | Description |
Reading skills to: | interpret technical information, instructions and requirements in written material as required to carry out technical research activities interpret and understand a range of written document specifications and procedures found in the automotive workplace. |
Writing skills to: | communicate ideas and information in a manner appropriate to workplace. |
Numeracy skills to: | use standard mathematical terminology and structures to incorporate measurements, calibration and test requirements into technical specifications and procedural documentation. |
Digital literacy skills to: | navigate computer software to collect, add and edit information in documents. |
Planning and organising skills to: | plan and organise the research and writing of technical specifications and procedural requirements to avoid backtracking and workflow interruptions. |
Technology skills to: | use computers and software. |
Range Statement
This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.
There is no Range of Conditions for this unit.
Sectors
Foundation Skills
Competency Field
Common