AURB216672A
Service bicycle suspension systems

This unit of competency describes the skills and knowledge required to service and test bicycle suspension systems.It requires the ability to understand specifications and use tools and equipment to service and test bicycle suspension components and systems.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.This unit replaces AURB216671A Service and repair bicycle suspension systems.

Application

This unit applies to individuals who undertake the inspection, servicing and testing of a range of bicycle suspension unit configurations in a bicycle retail, service and repair environment.

Work requires individuals to demonstrate some judgement and problem-solving skills in managing own work activities and contributing to a productive team environment.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Gather information on bicycle suspension system

1.1. Check customer requirements and confirm intended use of the unit being serviced

1.2. Inspect bicycle suspension system for faults and worn or damaged components

1.3. Research bicycle suspension system service requirements and check specifications

1.4. Determine condition of system by visual, aural and tactile inspections and measurements

1.5. Compare conditions found with bicycle suspension system specifications and customer use requirements

2. Prepare for service of bicycle suspension system

2.1. Plan service sequence, including post-service testing and checking process

2.2. Determine availability of tooling and equipment

2.3. Prepare materials list and determine availability

2.4. Select tooling and equipment to meet job requirements and check to ensure they are in good working order

2.5. Prepare work area for servicing activity

3. Service and test bicycle suspension system

3.1. Perform service of bicycle suspension system according to plan

3.2. Use personal safety equipment and precautions to protect others in the workplace

3.3. Handle and maintain tooling and equipment in accordance with occupational health and safety (OHS) requirements

3.4. Check customer requirements and bicycle suspension system specifications following service procedures

3.5. Operate bicycle suspension system through its full range, noting test results, including non-conformity

3.6. Check serviced bicycle suspension system, complete adjustments, and prepare unit for delivery

4. Complete work and clean up

4.1. Store portable tooling and equipment in approved designated areas

4.2. Clean up work area and dispose of waste in accordance with workplace procedures

4.3. Update workplace records, customer file and warranty information as required by enterprise

Required Skills

Required skills

Required skills include:

technical skills to the level required to safely use tooling and equipment to service bicycle suspension system, test the unit and make adjustments

communication skills to the level required to confirm work requirements and specifications, to communicate effectively regarding work requirements with supervisor, other workers and customers, to report work outcomes and problems, and to relate to people from a range of social, cultural and ethnic backgrounds and of varying physical and mental abilities

literacy skills to the level required to understand information related to work orders, including common industry terminology, plans and safety procedures, prepare reports and interpret technical information and specifications

numeracy skills to the level required to correctly complete tests and measurements to determine system condition and operation

problem-solving skills to the level required to identify technical and procedural problems to avoid planning, scheduling problems and time and material wastage

team skills to the level required to work effectively and cooperatively with others to optimise workflow and productivity

Required knowledge

Required knowledge includes:

bicycle anatomy and terminology

application of mechanical and hydraulic principles

classification of bicycle suspension systems and identification of system components

purpose and requirements of bicycle suspension systems and their relationship to wheels, drivetrain and frame

material used in bicycle suspension systems

suspension system service procedures and techniques

Australian standards applicable to bicycles

applicable commonwealth, state or territory legislation, regulations, standards and codes of practice, including OHS, personal safety and environmental, relevant to servicing bicycle suspension systems

organisational policies and procedures, including quality requirements, reporting and recording procedures, and work organisation and planning processes, related to servicing bicycle suspension systems

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors must be satisfied that the candidate can competently and consistently:

observe safety procedures and requirements

communicate effectively with others involved in or affected by the work

select methods and techniques appropriate to the circumstances

complete preparatory activity in a systematic manner

service a range of bicycle suspension systems to manufacturer/component supplier specifications

test bicycle suspension systems to manufacturer/ component supplier specifications.

Context of, and specific resources for assessment

The application of competency is to be assessed in the workplace or a simulated environment that reflects as far as possible the actual working environment.

Assessment is to occur using standard and authorised work practices, safety requirements and environmental constraints.

Assessment is to comply with relevant regulatory requirements, including specified Australian standards.

Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability.

The following resources should be made available:

a range of bicycle models and suspension systems and components

equipment, hand and power tools appropriate to servicing bicycle suspension systems

technical specifications and standards

workplace documentation.

Method of assessment

Assessment must satisfy the endorsed Assessment Guidelines of this Training Package.

Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with application of Required Skills and Knowledge.

Assessment methods must be by direct observation of tasks and include questioning on Required Skills and Knowledge to ensure its correct interpretation and application.

Assessment may be applied under project-related conditions (real or simulated) and require evidence of process.

Assessment must confirm a reasonable inference that competency is able not only to be satisfied under the particular circumstance, but is able to be transferred to other circumstances.

Competence in this unit may be assessed in conjunction with other functional units which together form part of the holistic work role.

Guidance information for assessment

Assessment processes and techniques must be culturally sensitive and appropriate to the language and literacy capacity of the candidate and the work being performed.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Bicycles

Bicycles may include:

children and adult models of different heights

mountain, road, hybrid, BMX, track and trials models

Suspension systems

Suspension systems may include:

elastomer and spring units

mechanical, air and hydraulic systems

hydraulic fluids

Tooling and equipment

Tooling and equipment may include:

hand tooling

hand-held power tooling

floor stands and workbench

Service items

Service items may include:

frame and suspension geometry

disassembly and cleaning

suspension bearings

lubricants

suspension compression ratios

elastomer and spring system lubricating oils

seals and fasteners

Materials

Materials may include:

suspension system parts

consumables

cleaning materials

Testing

Testing is to confirm:

safety and efficiency

stable handling, turning and steering

no failure in the suspension system

Information/documents

Information/documents may include:

verbal or written and graphical instructions, signage, work schedules/plans/specifications, work bulletins, memos, material safety data sheets (MSDS), diagrams or sketches

safe work procedures related to bicycle suspension systems

regulatory/legislative requirements pertaining to bicycle safety

engineer's design specifications and instructions

organisation work specifications and requirements

instructions issued by authorised enterprise or external persons

Australian standards

OHS requirements

OHS requirements are to be in accordance with applicable commonwealth, state or territory legislation and regulations, and organisational safety policies and procedures, and may include:

personal protective equipment and clothing

safety equipment

first aid equipment

hazard and risk control

elimination of hazardous materials and substances

manual handling, including shifting, lifting and carrying

emergency procedures

Legislative requirements

Legislative requirements are to be in accordance with applicable commonwealth, state or territory legislation, regulations, certification requirements and codes of practice, and may include:

award and enterprise agreements

industrial relations

Australian standards

Australian Design Rules

confidentiality and privacy

OHS

the environment

equal opportunity

anti-discrimination

relevant industry codes of practice

duty of care

Environmental requirements

Environmental requirements may include:

waste management

noise

dust

clean-up management

Quality requirements

Quality requirements may include:

regulations, including Australian standards

internal organisational quality policies and procedures

enterprise operations and procedures

Organisational policies and procedures

Organisational policies and procedures may include:

quality policies and procedures, including Australian standards

OHS, sustainability, environment, equal opportunity and anti-discrimination

manufacturer specifications and industry codes of practice

safe work procedures

reporting and recording procedures


Sectors

Unit sector

Bicycle


Employability Skills

This unit contains employability skills.


Licensing Information

Refer to Unit Descriptor