Application
This unit describes the performance outcomes required to select and adjust a bicycle to suit its rider. It involves gathering rider information and matching the bicycle to the rider’s ability and cycling requirements, adjusting the bicycle to fit, and completing workplace processes and documentation.
It applies to those working in the bicycle retail, service and repair industry.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
Elements Elements describe the essential outcomes. | Performance Criteria Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section. |
1. Prepare to adjust bicycle | 1.1 Job requirements are determined from workplace instructions 1.2 Customer cycling requirements and preferences are identified and confirmed 1.3 Physical attributes of customer are assessed through discussion, observation and if appropriate measurements 1.4 Suitable bicycle types and configurations are identified to match customer requirements 1.5 Features and benefits of selected bicycle are discussed with customer |
2. Adjust bicycle to fit the rider | 2.1 Workplace procedures, manufacturer specifications, and safety and environmental requirements are sourced and interpreted 2.2 Hazards associated with the work are identified and risks are managed 2.3 Tools and equipment, including personal protective equipment (PPE), are selected and checked for serviceability 2.4 Bicycle components are adjusted to match rider’s attributes and requirements using specialist tools and equipment and according to workplace procedures. 2.5 Customer test ride of bicycle is observed to confirm riding comfort and efficiency, and further adjustments are made as required |
3. Complete work processes | 3.1 Final inspection is made to ensure work meets workplace expectations and bicycle is presented ready for use 3.2 Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected and stored 3.3 Tools and equipment are checked, reported if faulty, and stored according to workplace procedures 3.4 Workplace documentation is processed according to workplace procedures |
Evidence of Performance
Before competency can be determined, individuals must demonstrate they can perform the following according to the standard defined in this unit’s elements, performance criteria, range of conditions and foundation skills:
select, fit and adjust three different bicycles to suit riders with differing requirements and builds.
Evidence of Knowledge
Individuals must be able to demonstrate knowledge of:
work health and safety (WHS) and occupational health and safety (OHS) requirements relating to adjusting bicycles, including procedures for manually handling bicycles
environmental requirements, including procedures for trapping, storing and disposing of waste grease and oils
procedures for use, maintenance and storage of specialist bicycle tools and equipment, including personal protective equipment (PPE)
bicycle types, categories and trends
key bicycle terminology
bio-mechanical principles of cycling
techniques and procedures for selecting and adjusting bicycles, including:
bicycle components and assembly methods
bicycle measuring techniques
bicycle and component adjustment procedures
features of rider comfort on a bicycle, including:
stability
efficiency
aerodynamics.
Assessment Conditions
Assessors must satisfy NVR/AQTF assessor requirements.
Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.
Assessment must include direct observation of tasks.
Where assessment of competency includes third-party evidence, individuals must provide evidence that links them to the riders they have measured and fitted to a bicycle, e.g. bicycle order.
Assessors must verify performance evidence through questioning on skills and knowledge to ensure correct interpretation and application.
The following resources must be made available:
bicycle retail workplace or simulated workplace
workplace instructions
PPE required when fitting bicycle to rider
bicycle manufacturer specifications
three riders with differing requirements and build requiring bicycle fittings
three different bicycle models, including:
with and without gears
with lever-operated brakes
tools and equipment appropriate for selecting and adjusting bicycles to fit riders.
Foundation Skills
This section describes those language, literacy, numeracy and employment skills that are essential to performance and are not explicit in the performance criteria.
Skills | Description |
Learning skills to: | locate appropriate sources of information efficiently. |
Oral communication skills to: | listen actively and use questioning techniques to gather, clarify and confirm customer requirements and feedback use bicycle terminology that customers understand and relate to. |
Numeracy skills to: | identify customer measurements for bicycle type, size, component and adjustment requirements. |
Planning and organising skills to: | plan own work requirements and prioritise actions to achieve required outcomes and ensure tasks are completed within workplace timeframes. |
Range Statement
This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.
Measurements must include: | rider height rider body shape length of rider’s arms and legs. |
Bicycles must include: | with and without gears with lever-operated brakes. |
Safety and environmental requirements must include: | work health and safety (WHS) and occupational health and safety (OHS) requirements, including procedures for manually handling bicycles environmental requirements, including procedures for trapping, storing and disposing of waste grease and oils. |
Adjusting bicycle components must include: | checking frame size to match rider's physical attributes checking and adjusting seat setting to fit rider checking and adjusting handlebars and stem settings to fit rider checking and adjusting clip-less pedal settings to match rider's needs. |
Sectors
Sales and Marketing
Competency Field
Bicycle