Application
This unit describes the performance outcomes required to carry out servicing operations. It involves preparing for the task, identifying lubricant requirements, servicing and adjusting vehicle and machinery, reporting the inspection findings, and completing workplace processes and documentation.
It applies to those working in the automotive service and repair industry. The servicing operations include those of agricultural machinery, heavy commercial vehicles, light vehicles, mobile plant machinery, motorcycles or outdoor power equipment.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
Elements Elements describe the essential outcomes. | Performance Criteria Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section. |
1. Prepare to conduct servicing operations | 1.1 Job requirements are determined from workplace instructions 1.2 Servicing procedures and information are sourced and interpreted 1.3 Hazards associated with the work are identified and risks are managed 1.4 Tools, equipment and materials are selected and checked for serviceability |
2. Identify lubricants and fluid leakage | 2.1 Suitable lubricants and fluids are identified according to manufacturer specifications and workplace procedures 2.2 Lubricants and fluids are handled according to manufacturer specifications, workplace procedures, and safety and environmental requirements 2.3 Fluid leakages and component faults are identified and reported according to workplace procedures as required |
3. Carry out servicing activities | 3.1 Service and adjustments are carried out according to manufacturer specifications, workplace procedures, and safety and environmental requirements, and without causing damage to components or systems 3.2 Post-service testing is carried out according to workplace procedures |
4 Complete work processes | 4.1 Final inspection is made to ensure work is to workplace expectations and vehicle or machinery is presented ready for use 4.2 Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected 4.3 Tools and equipment are checked and stored according to workplace procedures 4.4 Workplace documentation is processed according to workplace procedures |
Evidence of Performance
Before competency can be determined, individuals must demonstrate they can perform the following according to the standards defined in this unit’s elements, performance criteria, range of conditions and foundation skills:
carry out servicing operations on two different vehicles or machinery, in which the work must involve:
replacing engine oil and filters
completing service reports.
Evidence of Knowledge
Individuals must be able to demonstrate knowledge of:
work health and safety (WHS) and occupational health and safety (OHS) requirements relating to servicing operations, including procedures for:
lifting and supporting vehicles and machinery
isolating and stabilising vehicles or machinery
safely handling hazardous oils, fluids and greases
environmental requirements , including procedures for trapping, storing and disposing of lubricants and fluids released during servicing operations
identification, function, service requirements and procedures for vehicle or machinery systems and components, including:
steering and suspension
driveline and final drive
braking
wheels and tyres
transmission
engine
battery and electrical
fuel
cooling
types and applications of filters, oils, fluids and greases, including:
additives
oil, fluid and grease classification
viscosity ratings
filter types
oil sampling procedures
post-service testing procedures, including resetting service interval indicators.
Assessment Conditions
Assessors must satisfy NVR/AQTF assessor requirements.
Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.
Assessment must include direct observation of tasks.
Where assessment of competency includes third-party evidence, individuals must provide evidence that links them to the vehicles or machinery that they have worked on, e.g. repair orders.
Assessors must verify performance evidence through questioning on skills and knowledge to ensure correct interpretation and application.
The following resources must be made available:
automotive repair workplace or simulated workplace
workplace instructions
manufacturer servicing specifications
two different vehicles or machinery to carry out servicing operations
tools, equipment and materials appropriate for carrying out servicing operations.
Foundation Skills
This section describes those language, literacy, numeracy and employment skills that are essential to performance and are not explicit in the performance criteria.
Skills | Description |
Learning skills to: | locate appropriate sources of information efficiently. |
Reading skills to: | interpret information from manufacturer and workshop literature when seeking vehicle and machinery service procedures and specifications. |
Writing skills to: | legibly and accurately fill out workplace documentation when completing service schedule reports and recording parts and material used. |
Oral communication skills to: | clarify instructions and report inspection findings. |
Numeracy skills to: | use mathematical operations, including addition and subtraction, to determine liquid quantities and calculate service intervals. |
Range Statement
This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.
Safety and environmental requirements must include: | work health and safety (WHS) and occupational health and safety (OHS) requirements, including procedures for: lifting and supporting vehicles and machinery isolating and stabilising vehicles or machinery safely handling hazardous oils, fluids and greases environmental requirements, including procedures for trapping, storing and disposing of lubricants and fluids released during servicing operations. |
Sectors
Technical
Competency Field
Mechanical Miscellaneous