AVID0002
Conduct baggage handling operations


Application

This unit involves the skills and knowledge required to conduct baggage handling operations, in compliance with relevant regulatory requirements of the Civil Aviation Safety Authority (CASA) and national operating standards.

It includes handling baggage, and dealing with abnormal baggage handling situations.

This unit addresses aviation technical skill requirements (physical, mental and task-management abilities) related to load handling duties of flight or ground operations personnel, and contributes to safe and effective performance in complex aviation operational environments.

Operations are conducted as part of recreational, commercial and military aircraft activities across a variety of operational contexts within the Australian aviation industry.

Work is performed independently or under limited supervision as a single operator or within a team environment.

Work is performed independently or under limited supervision within a single-pilot or multi-crew environment.

Licensing, legislative, regulatory or certification requirements are applicable to this unit.

Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Handle baggage

1.1

Baggage handling is conducted in accordance with equipment involved, operational priorities and requirements, and directions from supervisor or team leader

1.2

Appropriate personal protective equipment is selected, fitted and worn in accordance with established workplace procedures

1.3

Hazards are identified, risks are assessed and hazard management is implemented

1.4

Correct manual handling principles and techniques are applied at all times when handling various types, weight and shapes of baggage

1.5

Baggage tags are checked to identify if bag is marked heavy or fragile

1.6

Baggage is lifted and manoeuvred in accordance with work health and safety (WHS)/occupational health and safety (OHS) and workplace procedures relevant to baggage tag indications

1.7

Baggage with unusual shape or perceived hazard is identified and appropriate assistance is sought from other team members to lift and move baggage concerned

1.8

Baggage is stacked on or in baggage storage or movement areas in accordance with WHS/OHS and workplace procedures

1.9

Late baggage is collected, handled and delivered to aircraft in accordance with workplace procedures

2

Deal with abnormal baggage handling situations

2.1

Baggage identified as heavy, fragile or having other unusual characteristics is handled in accordance with workplace procedures and regulatory requirements specified for type of baggage concerned

2.2

Baggage with an unintelligible or missing tag is identified and processed/reported in accordance with procedures for baggage handling system concerned

2.3

Baggage that has been damaged is identified and reported/processed in accordance with workplace procedures

2.4

Baggage identified as leaking unidentifiable or potentially hazardous/dangerous substances is isolated and reported in accordance with workplace procedures and regulatory requirements

2.5

Baggage suspected of being a potential security risk is immediately isolated and reported in accordance with workplace security requirements

2.6

Problems that may occur during baggage handling operations are identified and appropriate action is taken to rectify and/or report problems in accordance with workplace procedures and regulatory requirements

2.7

Safety hazards in baggage handling work area are identified and appropriate action is taken to minimise/eliminate risk in accordance with WHS/OHS procedures and workplace hazard control strategies

Evidence of Performance

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least one occasion and include:

adapting to differences in equipment and operating environment in accordance with standard operating procedures

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

communicating effectively with others

completing relevant documentation

identifying and correctly using relevant equipment

implementing contingency plans

implementing work health and safety (WHS)/occupational health and safety (OHS) procedures and relevant regulations

interpreting and following operational instructions and prioritising work

modifying activities depending on workplace contingencies, situations and environments

monitoring and anticipating operational problems and hazards and taking appropriate action

monitoring work activities in terms of planned schedule

operating electronic communications equipment to required protocol

reading, interpreting and following relevant regulations, instructions, procedures, information and signs

reporting and/or rectifying identified problems promptly, in accordance with regulatory requirements and workplace procedures

selecting and using required personal protective equipment (PPE) conforming to industry and WHS/OHS standards

working collaboratively with others

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.


Evidence of Knowledge

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

features and differences in various types of baggage handling equipment used at Australian airports

manufacturer instructions for relevant equipment used during baggage handling operations

principles of safe and effective baggage handling

problems that may occur when carrying out baggage handling operations and appropriate action that should be taken in each case

relevant sections of Civil Aviation Safety Regulations (CASRs) and Civil Aviation Orders pertaining to airside safety procedures

relevant WHS/OHS and environmental procedures and regulations

risks that exist when carrying out baggage handling operations and related risk control procedures and precautions

workplace procedures for baggage handling operations.


Assessment Conditions

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations. Where this is not appropriate, assessment must occur in simulated workplace operational situations that reflect workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or simulations

acceptable means of simulation assessment

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.


Foundation Skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.


Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Hazards that exist when carrying out baggage handling operations must include one or more of the following:

baggage containing illegal substances

baggage found to be a security risk

baggage of unusual shape or physical size

dust

heavy baggage

incorrectly labelled baggage

jet blast

moving airport vehicles and tugs in the vicinity of baggage handling areas

moving belts and automated baggage equipment

noise

overweight baggage

use of incorrect lifting techniques for baggage concerned

Required personal protective equipment must include:

hearing protection

protective clothing

safety footwear

safety gloves

Equipment involved in baggage handling operations must include one or more of the following:

automated baggage handling systems

baggage belts

baggage cart

baggage containers or cans

barrow


Sectors

Not applicable.


Competency Field

D – Load Handling